Wayfair Professional Review

About Wayfair Professional

Wayfair Professional Review

No matter where you’re decorating, aesthetics matter. In fact, A 2019 study found that individuals who had a higher level of personalization in their workspace reported greater job satisfaction and a stronger sense of identity and belonging.

Wayfair Professional is an online company that offers furniture, design services, and other products related to interior design for businesses. It’s the extended branch of its main website, Wayfair, which is known to sell on a commercial basis for homeowners. 

This free service is designed especially for businesses. Unlocking special insider deals, Wayfair Professional gives start-ups and interior designers access to commercial products not available on the regular site, like flooring or office furniture.

With some of their collections endorsed by celebrities such as Kelly Clarkson and Martha Stewart, the brand has received an overwhelming amount of publicity over the years.

With this much hype surrounding the brand, I can’t help but wonder: are they worth checking out? In this Wayfair Professional review, I’ll take an in-depth look at how the service works, what it offers, member ratings, promotions, and more, to help you decide if their services are up to par. 

First up, I’ll tell you about Wayfair Professional’s pros and cons.

Pros and Cons

Wayfair Professional Review


  1. Extensive Product Selection: Wayfair Professional offers a vast range of products, providing professionals with a wide variety of options to suit their specific needs and project requirements.
  2. Business Pricing and Discounts: Wayfair Professional provides exclusive pricing and discounts for businesses and trade professionals.
  3. Dedicated Customer Service: Wayfair Professional offers dedicated customer service to assist professionals with their specific needs.
  4. Project Management Tools: Wayfair Professional provides project management tools, such as a digital workspace, to help professionals manage and organize their projects. This feature allows users to create project boards, track purchases, and collaborate with clients or team members.
  5. Additional Trade Services: Wayfair Professional offers additional services tailored to professionals, including installation and assembly services, customized product sourcing, and bulk ordering options.


  1. Limited In-Person Interaction: As an online platform, Wayfair Professional may lack the personal touch and in-person interaction that some professionals prefer when sourcing furniture and home goods.
  2. Varied Product Quality: Wayfair offers products from various brands and manufacturers, and the quality can vary. Professionals may need to carefully research and review product details and customer feedback to ensure the desired quality and durability.
  3. Complexity for Customized Orders: Wayfair Professional may have limitations when it comes to customization options for furniture and decor. Professionals looking for highly customized or bespoke items may find the platform less suitable for their specific requirements.

What Are The Benefits of Wayfair Professional?

Wayfair Professional Review

So, what exactly are the advantages of signing up for a Wayfair trade membership rather than purchasing products on their main website? In this section of my Wayfair Professional review, I’ll outline some of the benefits worth considering. 

Firstly, the company hosts millions of commercially rated products that come from top brands, and offer new sales for their members on a daily basis.

Styling may seem like a simple job at first glance, but real design experts know that it takes a number of skills such as curation, budget management, and an eye for aesthetics.

By signing up for a Wayfair Professional membership, clients have access to a team of dedicated industry experts that have a great depth of knowledge on how to incorporate the essence of your company into its furnishings. I think this is one of the greatest benefits of choosing this service.

And don’t worry, while the personal account manager does all the heavy lifting, this doesn’t mean you won’t have say in the process! It’s your project and they get that. They’re just there to help.

Wayfair Professional also provides project management resources for its members such as:

  • Quote tools
  • Fabric swatches
  • Inspiration boards
  • Product tear sheets
Wayfair Professional Review

If that wasn’t already enough, here’s another tool that caught my interest: Wayfair designers can upload their personal galleries onto social media helping your business gain more exposure.

For example, Wayfair Professional Instagram followers are quite interactive, oftentimes wanting to know where and how they can get the same look in their home.

Wayfair Professional also hosts their annual Tastemaker Awards, a design competition for its members with rewards like:

  • A $1,000 shopping spree
  • A social media spotlight
  • An article on the brand’s website

All that’s required of the participants is that they post photos of their projects to a public profile, provide a brief description, and tag Wayfair Professional’s accounts and relevant hashtags.

I think it’s an entertaining way of encouraging engagement from their members and sharing inspirations with the community.  

From office cubicles and floor paneling to couches designed to make bullpens and waiting rooms less cold and corporate, you might find something that piques your interest. 

Additionally, and perhaps most importantly, I was pleased to find that this service is budget-friendly. By signing up for a Wayfair Professional login, you’re entitled to money-saving perks like tax-exempt buying and free shipping on orders over $50

They also offer customers a 5%-25% Wayfair Professional discount on all of their products. I appreciate that Wayfair has your best interests in mind so that you don’t go over your annual or monthly quota. 

What Kind Of Products Does Wayfair Professional Have? 

Wayfair Professional Review

Wayfair Professional has a curated selection of products that are specifically chosen to furnish different professional spaces. I read that the whole service is geared towards helping professionals acquire the best items for their brand, so there’s a great selection of furniture and decor to choose from.

While I don’t know for sure what exact types of furnishings they offer within this service, for this Wayfair Professional review, I got to know of a few brands they showcase on their site such as Steelcase, Kohler, Arteriors, and Safco

Ranging from smart office furniture, sleek bathroom furnishings, luxury lighting, to storage components, there are millions of exclusive items here that aren’t available for purchase on the regular website

How Much Is Wayfair Professional?

Wayfair Professional Review

When it comes to the Wayfair Professional program cost, you’ll only need to pay for items bought within this service plus an annual fee of $30. I thought it was great that the brand offers discounts through this service, as well as free shipping on orders over $50–which, if you’re redecorating a room, isn’t hard to meet.

Other wallet-friendly perks include easy invoicing and third-party financing options. 

In my research for this Wayfair Professional review, I haven’t come across a Wayfair Professional promo code or a Wayfair Professional coupon. However, I did see they have a Rewards Program called the Wayfair Professional Gold service.

By signing up, you can gain access to free design consultations and significant discounts on products. You can also receive updates for any upcoming promotions by following the company on their social media platforms. 

Who is Wayfair Professional for? 

Wayfair Professional Review

Since Wayfair Professional is an exclusive service, I thought it’d be a good idea to tell you exactly who it’s designed for. If you fall into any of the following categories, you’ve come to the right place:

  • Brand/business owners
  • Interior designers/Stagers
  • Industry-leading experts
  • Trade members
  • Property managers
  • Contractors
  • Rental owners

Essentially, Wayfair caters to those that frequently purchase furniture for clients or high-turnover homes. This means that this service is not recommended for those who only go furniture shopping as a one-time thing, ie. you need a new lamp for your office.

Sound like this service is for you? Then you know there’s nothing like creating a welcoming environment for your employees and clients. For those in the process of building a brick-and-mortar company from scratch, I think it’s a good idea to sign up for a home furnishing service to help keep within your budget.

A Wayfair Professional membership gives you access to the collection, but also includes a virtual design showroom and 3D models to help your visualize the arrangement of furniture, colors, and other furnishings before you sign off in approval. 

What Are The Wayfair Professional Requirements? 

Wayfair Professional Review

In order to sign up for a Wayfair business account, you will need an EIN and the name of your company. An EIN is an Employee Identification Number that can be found within your tax documents.

Can’t find those pesky papers? That’s fine, too. You can upload other files such as resale certificates, business licenses, permits, or any other records that show certification. 

Wayfair Professional Reviews: What Do Members Think?

Wayfair Professional Review

This is the part of my Wayfair Professional review where I tell you what members think, but honestly, I didn’t come across many testimonials for Wayfair’s separate business service. As a result, I may not be able to paint an accurate depiction of this program as a whole, but I’ll show you what I found as of June 2023 .

While there isn’t a dedicated review page on their website, there are positive experiences showcased on the company’s main page. According to one business owner, they “owe many thanks to Wayfair Trade for their support and focus on creating a strong connection between vendors and designers.

I also also tracked down blog posts written about Wayfair Professional online. On Furniture, Lighting & Decor, an article raved about the amount of advantages and insider perks in joining the membership including the “tax-exempt buying, free shipping, … and members only discounts.”

Margaret Lawrence who is the acting Vice President of B2B also raves about the brand in her statement:

“Wayfair Professional makes it easy for interior designers to curate unique looks for all their clients — and manage projects from start to finish — in one place.”

On The Krazy Coupon Lady, the author went into detail about how helpful their personal account manager is. They explained that their assigned expert assisted in finding the best deals for products on the website:

“With Wayfair Professional you get your very own personal human account manager, with a direct line and email. My new best friend is named Brianna. She told me that I could lock in the price on any item I’m eyeing for thirty days and work with her to get better deals.” 

I didn’t come across any negative experiences while snooping around for this Wayfair Professional review, but there are a few issues among Wayfair reviews that don’t really have a place here. As a totally different service with a different selection of products, I can’t assume that the experience is the same across the board.

If you have concerns about the nature of Wayfair shipping and deliveries, here’s a review from a repeat customer:

I have been buying from Wayfair for a couple of years and have had a great experience. Occasionally something might be damaged in shipping and customer service reshipped immediately.

The brand has also mentioned that international shipping was more likely to be delayed due to the pandemic. But, it was always taken care of. While this feedback was for Wayfair’s main service, it’s still nice to know that you’re dealing with a brand with integrity.

Is Wayfair Professional Worth It?

Wayfair Professional Review

So, is this service worth looking into? Based on what I found out about the program and what customers think in this Wayfair Professional review, I recommend using the brand.

There are many customer perks when signing up for a membership. On top of gaining access to exclusive Wayfair discounts and products, subscribers can receive expert advice from industry professionals to help them create their ideal space. A little advice never hurt, so I see this as one of the brand’s bigger advantaged.

What else I like: Customers can find everything they need without stepping out of budget. By using this service, it is affordable compared to ordering items on Wayfair.com as individual purchases. If you’re a business owner, I don’t have to tell you that it’s important to watch your spendings. 

Other advantages include their complimentary design services. When it comes to interior design, it’s sometimes hard to discern how certain furniture, rugs, or lighting will look when you’ve only seen an empty room. 

With their virtual showroom and 3D mapping program, members can get a feel for their new workplace before greenlighting any decisions. These features would make me feel more at ease about my choices.

Lastly, I discovered that customers who ordered furniture and products from Wayfair had minimal issues with customer service or shipping, and it’s highly likely that this standard carries over to Wayfair Professional as well, if not raised even higher.

If you’re building your space from scratch or redesigning, I think Wayfair Professional is worth checking out

Sign up for a Wayfair Professional Membership

Wayfair Professional Review

Signing up for a Wayfair Professional Membership is quite straightforward. Follow these simple steps: 

  1. Visit the company’s website: Wayfair.com
  2. Scroll down to the bottom until you see “Wayfair Professional” (found under About Us) 
  3. From there, enter your email address and click on the green Join Wayfair Professional box. 
  4. Once you’re on the Wayfair Professional sign-in page, a prompt will ask for your email address, what type of business you own, and your company credentials 


If you’re looking for other services similar to Wayfair Professional, then check out the following:

  • Modsy: A virtual interior design platform that uses three-dimensional designs to give you a preview of what certain furniture pieces will look like in your house.
  • Manhattan Home Design: A extensive range of replica furniture offered at a fraction of the price of the original pieces.
  • Interiors Online: An Australian online shopping platform with many unique, niche, and kitschy furniture pieces.


Wayfair Professional Review

Is Wayfair Professional free? 

During my Wayfair Professional review, I found that Wayfair Professional is completely free to use once an account is made.

How do I cancel my Wayfair Professional membership?

I want to give you all the must-know details in this Wayfair Professional review, so this one is super important. Once signed up, you cannot cancel your membership on your account. Members must request a deletion through an online company contact form, or by calling their customer service team. 

How to Contact Wayfair Professional

If you have any questions after reading my Wayfair Professional review, contact the company through:

Also be sure to check out our Wayfair Furniture Review for an overall brand profile. If you’re in the hunt for home furniture, be sure to check out these brands as well:

Apt 2b

West Elm

Albany Park

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Wholesale pricing
Melissa Ruelland
3 years ago Reply

We are retailers looking to buy wholesale, we want to know if this is something wayfair does?
We are in Canada so we want to know what the shipping would be if we were to get products at wholesale

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