Wayfair Furniture Review
Table of Contents
I’ve learned two things from furniture shopping: 1.) furniture is expensive and 2.) salespeople are all about the sale. I’m a big fan of Wayfair’s online catalog of literally millions of products.
Browsing through them is almost therapeutic—especially when I saw how affordable they are. It’s a nice change in pace to rushed in-person shopping where I’ve often settled for something that wasn’t 100% my style.
Wayfair carries furniture, rugs, lighting to decor items to find everything you need to turn your home into a stylish haven. It has a substantial social community of 9 million+ and an active customer base of over 30 million.
A globally recognized and loved brand, Wayfair isn’t a stranger to the media either, with features in Buzzfeed, Vox, BusinessWire, and The New York Times. Its popularity is undeniable, but does it have what you need? In this Wayfair furniture review, I’ll help you figure that out.
I’ll tell you all about the brand and it’s best-selling products, show you customer feedback, details on promotions, and more, to help you decide if it’s worth your attention too.
Overview of Wayfair
The company was founded in 2002 by Wayfair CEO duo, Steven Conine and Niraj Shah after analyzing internet shopping patterns and demand. They saw something others didn’t: that furniture shopping was about to take a turn into the digital realm.
What started as a simple idea born in Steven’s tiny spare bedroom, would blow up into a decor empire raking in billions of dollars in revenue, with a catalog of over 18 million products and 5 distinct brands under its umbrella: Wayfair.com, Birch Lane, Joss & Main, AllModern, and Perigold.
The company is headquartered in Boston, Massasuchettes and now employs over 16,700 people. If you can’t already tell, there’s a ton to unpack in this Wayfair furniture review, so let’s get to it. Up next, you’ll find the pros and cons.
- Millions of products ranging from bathroom, kitchen, bedroom, mudroom, and more
- Products for every price point
- A Rewards Program that offers deals and savings to members
- Tons of deals & discounts
- Orders over $35 are eligible for free shipping
- 30-day return policy
- Return shipping isn’t free
Next up in this Wayfair furniture review, I’ll cover some of the brand’s most popular products. So if you’re looking for design inspiration, keep reading for a selection of top-selling Wayfair cabinets, area rugs, and more.
Wayfair Murphy Bed Review
This Murphy Bed boasts favorable ratings, and it’s not hard to see why. Aside from the fact you can tuck it away during the day and simply unfold it at night, it’s charming, comfortable, and versatile.
This bed is made out of engineered wood and is available in: white, Antigua, bark grey, and bark grey/white and measures at 83.58” H x 58.66” W x 87.3” L.
I think it’s perfect for guest rooms. Store it away when your company has left and enjoy the extra space.
The bed comes with a one-year warranty, and it is important to note that it does not come with a mattress, but does come with slats and a headboard.
The Murphy Bed is currently marked down to $1,626 (from $2,232).
Wayfair Imani Velvet Convertible Sofa Review
This Imani Velvet Convertible Sofa is made of engineered wood with faux velvet upholstery. The back of the sofa can be folded down to create a comfortable bed, as it is filled with foam for optimal support.
This sofa bed comes in a variety of 7 eye-catching colors including Tan, Blue, Green, and Gray and measures 34” H x 81.5” W. This is another item in my Wayfair furniture review that totally impresses me. It looks expensive and has a luxurious fabric, but it’s affordable.
Pair this sleeper sofa with one of your favorite Wayfair TV stands and lighting, and you’ve got yourself a stylish-looking space. The Imani Velvet Convertible Sofa rings in at $700 (marked down from $844).
Wayfair Ronaldo 27.5″ W Polyester Armchair Review
The Ronaldo 27.5” W Polyester Armchair, is a mid-century modern beauty made with a neutral polyester blend and solid wood. It comes in light blue, grey, teal, and taupe.
It looks comfortable enough to sit on and enjoy the morning paper, but more so, I think this Wayfair recliner chair is a great addition to a living room for games night with friends since it looks super springy.
Measuring at x 27.5″ L x 32.7″ W x 29″ H, the Ronaldo 27.5” W Polyester Armchair has a weight capacity of 300lbs and is priced at $460.
Wayfair Lucca 44″ Console Table Review
The Lucca 44” Console Table is the perfect multipurpose table for your front hallway with a wooden finish and 2 soft-close drawers.
The piece also features a wooden top with a distressed finish and a metal base. Measuring 44″ L x 15.7″ Wx 32″ H, I think it would make the perfect piece for a front hall or mudroom, or, ladies, keep this in your bedroom for a convenient makeup table!
If you’re interested in purchasing this Wayfair console table (also doubles as a buffet table) keep your eye out for a restock. The Lucca 44” Console Table is on sale for $410.
Wayfair Galveston Frame Coffee Table Review
The Galveston Frame Coffee Table features a genuine marble top and a metal base. It is also built to personalize as the marble top comes in White or Marble and the base comes in Chrome or Gold.
This is my dream coffee table. Modern and geometric, it adds sophistication to any room. Personally, I envision it in a sitting room with a beautiful glass vase with flowers placed on top. I’d, of course, be sipping a cup of coffee and reading a book on my mid century couch close by.
Though it requires assembly, this table measures 14.5″ H x 36″ W x 36″ D, making it just small enough to fit in your living room. So if you’re looking for an upgrade in the coffee table department, this one is a contender. It’s priced at $760 (marked down from $840).
Wayfair Soleia Handmade Tufted Azure Rug Review
The Soleia Handmade Tufted Azure Rug is one of the most popular Wayfair area rugs. This rug comes in many sizes and colors, and the tufted wool/viscose blend rug is handmade in India.
Though it’s made with calming colors, I think there’s definitely some energy in this rug. I’d suggest using it in any areas you want to liven up a little.
The rug is designed for indoor use only and this Wayfair furniture review notes that this rug works best with a rug pad to prevent slipping and sliding. I also read that it seems to shed a little, so these indoor Wayfair rugs are better for low traction areas.
This stylish Soleia Handmade Tufted Azure Rug comes in 5 rectangular sizes. I’ll outline all below along with their prices:
- 3’9″ x 5’9″: $230
- 5’6″ x 8’6″: $520
- 7’9″ x 9’9″: $850
- 8’6″ x 11’6″: $1080
- 9’6″ x 13’6″: $1970
Plus, 2 round sizes at:
- 6′: $450
- 8′: $760
Finally, 1 Runner size at 2’6″ x 8′ for $300.
Wayfair Forest Misty Jungle Natural Textile Wallpaper Review
When I first saw a picture of this wallpaper I was blown away. It’s incredibly moody, and I love the cooling tone it adds to a room. But I quickly found out there were many more reasons to love it. The Forest Misty Jungle Natural Textile Wallpaper is:
- Moisture and U.V. resistant
- Sound and thermal insulated
- Easily repositionable
It comes with glue, which you will need to use to apply the wallpaper, and doesn’t leave a residue if you change your mind and peel it off.
This Forest Misty Jungle Natural Textile Wallpaper is currently on sale for $580 marked down from $830 for a 75” L x 112” W roll. Jump on this Wayfair wall art trend!
Wayfair Joaquin Patio Folding Bar Table Review
The Joaquin Patio Folding Bar Table from Beachcrest Home brings luxurious style and function to your backyard oasis. This table folds and wheels around for convenience, so it’s easy to roll it straight to your house from the Wayfair store.
I think outdoor bars really round out a patio or pool deck. A hub to store glasses and bottles, this acacia hardwood home bar will keep your spaces looking tidy and your favorite cocktails are arm’s length.
You could even use itas a portable Wayfair kitchen island when you’re having poolside dinner with the family on a Saturday night. This product is close to selling out for $1,400. Don’t forget to check out other Wayfair patio furniture to compliment your new bar!
Wayfair George Nelson Platform Bench Review
Wayfair customers think this one wins the most compliments. One furniture reviewer called the George Nelson Platform Bench an “Amazing bench!! I ordered two of them, and I was extremely happy with the product!”
It kinds of reminds me of the ones you’d see at art galleries. It’s simple but it stands out, and I think it would make a great entryway bench for large families.
The bench is made of solid wood with metal legs and has ample storage space underneath the bench as well. It’s designed for bedrooms, entryways, dining rooms, and living rooms for versatility.
George Nelson Platform Bench comes in 2 colors of walnut and natural, but there are a few different sizes available:
- Walnut: 14″ H x 60″ W x 18.5″ D for $350 (down from $370)
- Natural: 14″ H x 49″ W x 18.5″ D for $316 (down from $340)
- Natural: 14″ H x 60″ W x 18.5″ D for $350 (down from $370 and out of stock)
- Natural: 14″ H x 72″ W x 18.5″ D for $415 (out of stock)
Wayfair furniture reviews: What Do Customers Think?
You know that Wayfair offers stylish, affordable furniture and decor, but what is shopping with the brand really like? In this section, I’ve compiled customer reviews from around the web to give you an idea.
According my research for this part of my Wayfair furniture review, the brand is trusted and loved by many for its immense selection of products and styles. Let’s take a look at ratings for some of its hot products:
- Innocence Textured Wallpaper: 4.8/5 stars, 1,114 reviews
- Moraga Outdoor Pillow Cover & Insert: 4.8/5 stars, 3,650 reviews
- Perdue Square Arm Sleeper: 4.5/5 stars, 17,381 reviews
- Colquitt Murphy Bed: 4.5/5 stars, 710 reviews
- Devin Oriental Area Rug: 4.8/5 stars, 3,694 reviews
Under the comments section for the Devin Oriental Area Rug, one customer left a Wayfair furniture review that read:
“I’m so glad I read the reviews on this rug! It is absolutely beautiful in person. Everyone that has come into our guest room has complimented it… and even more so if they weren’t wearing shoes 🙂 it is SO soft!”
Based on the ratings and comments left on Wayfair.com, there’s no denying people really like what they get from this brand. To see if the same kind of feedback is found off of the brand’s website, I headed over to Consumer Affairs.
On ConsumerAffairs.com, Wayfair received an average of 3.5/5 stars, from an average of 2,673 reviews. One reviewer shared,
“[I] decorated my whole house through Wayfair. I have to say, I was skeptical about ordering online, but Wayfair made it not only very easy, but I was able to keep within my budget and the products purchased were great quality/buys!”
Wayfair received an average of 5-stars from 91 reviews and an overall score of 9.5/10 on Slumber Search. A repeat customer provided details:
“I have been buying from Wayfair for a couple of years and have had a great experience. Occasionally something might be damaged in shipping and customer service reshipped immediately.” They also mentioned that international shipping was more likely to be delayed, but it was always taken care of.
While searching for feedback, I bumped into more than a few unsavory comments about the brand. These were mainly in regards to the strict 30-day return policy and troubles with customer service. While it sounds like people who receive the right items love what they get, those who try to return items outside of the policy do not.
Is Wayfair Worth It?
How legit is Wayfair? Based on what I found in my research for this Wayfair furniture review, I would urge you to purchase from the brand. Why? Because they deliver on their mission to provide great furniture.
Wayfair offers countless pieces that can’t be found at your average home decor store, and they’re actually affordable. Whether you are looking for a new Wayfair desk, armchair, or other furniture and accessories…the options are endless and that’s something I really love about this brand.
According to positive commentary online, their furniture will add life to your space no matter what your budget or taste is. If you want to feel more confident before putting items into your cart, sift through some of the experiences repeating customers have shared—there are tons of reviews for Wayfair’s products online.
If you do come across issues with the brand, you can always rely on their 30-day return policy, and I’ve read returns are very easy if you make them within that time frame too.
Wayfair Promotions & Discounts
Are you looking for a Wayfair coupon code? The store offers codes and promotions directly to their customers, so I’ve learned the best way to receive coupons and promotions is to sign up for their emails.
Shipping over $35 is free, and Wayfair often has Closeout Deals where selected overstock furniture is priced extremely low.
There is currently a 70% off storewide discount for every day of the week under their Daily Sale. So always keep your eyes peeled…and don’t forget about the eventual Wayfair Black Friday sale.
Where to Buy Wayfair
If you want the best selection of products, I suggest browsing through the brand’s retail website: Wayfair.com. Since the company stocks thousands of brands, their products may be found in other stores as well as they are not exclusive to Wayfair.
Is Wayfair in Canada?
Wayfair does have a Canadian website. If you live in the Great North, visit Wayfair.ca.
Is Wayfair Australian?
Wayfair did have an Australian site. It was afterward acquired by Temple and Webster and can now be found under that name.
Is Wayfair good quality?
Yes, Wayfair’s products are high-quality. If you’re looking for furniture that will last a long time, I recommend browsing through items under the higher-end price points.
Are Wayfair stores closing?
Wayfair’s only store has plans to close. The brand will remain online-only for the foreseeable future. Buying online makes a lot of sense these days, so I don’t blame them for making this move.
What credit score is needed for Wayfair?
To be approved for a Wayfair credit card, you must meet the standard eligibility score of 580 and up.
Does Wayfair accept bad credit?
Wayfair will work with you if you have a poor credit score. But, your options will be limited and you may be charged higher interest rates. To learn more, use your Wayfair credit card and log in to your account.
Does Wayfair have free shipping?
Wayfair offers free shipping on orders over $35.
What shipping service does Wayfair use?
Wayfair uses UPS and FedEx for smaller items. Specialty carriers handle the larger ones. You can follow your purchase’s journey on your Wayfair account or with the provided tracking code.
How long does it take for Wayfair to deliver?
Shipping times vary depending on your item(s) and delivery location.
Does Wayfair pay for return shipping?
Wayfair does not pay for return shipping, you’ll need to take care of all costs associated with it. The amount will be subtracted from your refund.
How do I return items to Wayfair?
I came across many customer reviews that shared stories of returning products with ease. Most items can be returned within 30 days of receiving them, aside from clearance items and select others.
Wayfair products must be in good condition and with the original packaging intact to be eligible. The return shipping fees will be deducted from your refund.
Will Wayfair offer a refund on assembled furniture? The answer is no. However, the return policy on damaged items may allow you to return your already assembled piece if it is defective or decently damaged.
How to Contact Wayfair
If you need information beyond what I included in this Wayfair furniture review, you can connect via:
Main phone line: 844-731-3220
Customer service: 844-731-3220
Customer service lines close at midnight EST.
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