Table of Contents
About Dune London
There are shoes for work, going out, and running errands. Of course, the same goes for bags, and the folks at Dune London get that. Their collection of accessories covers all occasions, made from luxe materials in must-have colors.
Since their designs are offered for surprisingly affordable prices, buying one of each isn’t so unimaginable. Just ask their 360k Instagram followers. Dune London has also been featured in Hello Magazine and Fashion Network, so the brand is no stranger to attention and praise.
But are they worth yours too? I’ve packed in details on their bestsellers, feedback, promotions, and more into my Dune London review to help you find that out.
Why You Should Trust Us
Our mission is to help you make better, more informed purchase decisions. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need.
Overview of Dune London
Dune London just celebrated its 30th birthday. Founded in 1992 by Daniel Rubin, a man with shoe-making in his lineage, the brand was launched as a way to continue that tradition. But outdated designs are far from what Rubin has achieved with his brand.
Getting his start on Oxford Street in London, his luxury shoes and accessories brand was born to stand out. How? To start, his trend-led pieces are actually affordable, even though they look just like the ones you’ll see marching down the runway.
Each of his shoes requires at least 120 steps to make, and it’s details like this that have made them so popular today. While the brand is still based in London, it has a whopping 350 stores around the globe. There’s a ton more to unpack in my Dune London review, so let’s get to it.
Highlights
- Wide selection of men’s & women’s shoes and bags
- Uses leather & synthetic materials
- Some vegan-friendly options
- Incorporates sustainable materials & practices throughout the line
- Donates to Mental Health UK
- Sale section
- Ships internationally
Though the brand offers men’s shoes and bags as well, the focus of my Dune London review will be on its women’s collection. Read on for all the dreamy details.
Dune London Purse Review
Made from supple leather and featuring quilted textures, Dune London’s best-selling purses are crafted in super wearable colors. This season’s collection is impossibly trendy, and you’ll even find a little sparkle for late-night looks. Just below, I’ll run you through the details of its most-loved pieces.
Dune London Duchess R Review
Dune London offers several versions of its Duchess bag. All have a similar shape and quilted texture, but the Duchess R has a stand-up handle that gives it a super luxe look. It even has a detachable leather-wound strap to give you carrying options.
It’s like a design you might see royalty toting around from time to time, held ever so elegantly with both hands. It’s also functional thanks to its two interior compartments and a zipped pocket.
Whether you’re a fan of color or neutrals, this Dune London purse comes in hot pink, taupe, and brown to go with your favorite looks. It rings up at $210.
Dune London Dorchester Review
Fan of Chanel but not the fancy brand’s price tag? Then you’ll love the Dorchester as it combines a classic quilted design with edgy metal hardware.
Featuring an adjustable chain, this bag is versatile, which makes sense considering the number of colors you can buy it in. Made from synthetic leather, this showstopping Dune London bag comes in 12 different colors including fire engine red and green reptile. All faux, of course.
With two interior compartments and measuring 25cm x 17cm, you can grab this perfectly petite bag for $99.
Dune London Shoes Review
Chic, timeless shoes under $100? You bet. From the snuggle to the sultry, Dune London’s women’s shoe collection combines practical, wearable designs with jaw-dropping style. You’ll find some bestsellers up next.
Dune London Glowin Review
Glowin is a practical everyday shoe that looks great with a pair of slacks. Made with a synthetic sole and leather top, this slip-on loafer combines sophisticated style with modern functionality.
Enjoy small details like the small stacked heel for a little lift and a snaffle trim for a touch of eye-catching charm. Plus, you can’t go wrong with an almond toe.
Get these classic Dune London shoes in sizes 5-10 in gorgeous hues like green, taupe, and black for $99. It also comes in a natural color which is marked down to $59.
Dune London Danna Review
Sweet and classy, the Dune London Danna is full of sparkly details and pairs well with dresses and skirts. They’re definitely the kind of shoe you’ll want to show off, and with a 5cm low kitten heel, you can do that all night.
Pick up a pair of these stylish and comfortable shoes in sizes 5-10 for your next event for $99.
Who Is Dune London For?
Dune London makes shoes and bags for men and women. Their designs are trend-led and come in versatile, modern colors. I’d recommend the brand to anyone looking to upgrade their accessory closet.
Dune London Reviews: What Do Customers Think?
The purpose of my Dune London review is to make sure you know every little detail about the brand before you shop with them. Surprises can be fun, but not when they come in the form of late shipments and low-quality items.
To get an idea of the kind of products and services this brand offers, we’ll need to hear from those who have shopped with them before. First up, let’s see what customers have to say on the brand’s website.
- Danna – Gold: 4.8/5 stars, 4 reviews
- Glowin – Taupe: 4.7/5 stars, 48 reviews
- Duchess – Taupe: 5/5 stars, 18 reviews
- Dorchester – Black: 5/5 stars, 42 reviews
The products above are some of the brand’s bestsellers, but not all of them showed customer comments. The ones that did were the Danna and Glowin shoes, so I dove into their feedback to see what customers loved so much about them.
Of the Glowin shoes, one customer left a Dune London review that read: “Bought in wide fit. Really comfy, smart, and soft leather. I’d say they are true to size and that the quality is excellent. They will last a really long time. Great for work or a smart casual look, with trousers or skirts.”
The majority of other shoppers agreed that these shoes were high quality and all of them loved how they looked. To see if we can find out some more about the brand in general, let’s head over to Trustpilot. There, Dune London scored 4.5/5 stars from over 1.9k reviews.
Most reviews here are about customer service, which apparently, is quite excellent. One Dune London review read:
“Tina…provided exceptional service after I had emailed to inquire why I had not received an order confirmation. It was due to my error in misspelling my email address. Not only did Tina make me feel like an idiot (!) but she provided me with confirmation of the order details and tracking information in a very polite and timely manner.”
Encounters like this one are always great to hear because customer service, which is one of the toughest jobs, can make or break a business. Other shoppers on Trustpilot say similar things about a variety of the brand’s staff.
Now, the last Dune London review we’ll look at comes from Reviews.io. While the brand doesn’t have an exceptionally high score there, one customer wrote this:
“I had purchased a pair of shoes for my son’s wedding from them, at a later date I decided I wanted an exact match in a handbag, spoke to a guy called Neel on the chat line, excellent service he provided me with the perfect match, thank you, Neel.”
It’s clear that Dune London provides great customer service and that the majority of folks who shopped with them love what they received. But since there were a few unsavory comments left on Reviews.io, I suggest checking out the next section of my Dune London review.
Is Dune London Legit?
If we truly want to know if a brand is worth shopping with, we must look at the good and the bad and weigh them against each other. Does Dune London have excellent customer service? According to over 1,000 shoppers, yes. Are those shoppers also happy with the quality of the products they received? Also, yes.
While those two facts are true, so is the fact that some shoppers reported getting used shoes in their orders. Others say that Dune London shoes break after just a few wears. Neither of these things is cool, but I will say that it looks like customer service is more willing to help out if you go through their online returns process. They do not accept returns through retail partners.
Is Dune London Worth It?
Dune London makes great-looking bags and shoes. They’re trendy and made from luxe materials, but they are still surprisingly affordable. If you’re a fan of all of those things, I’d recommend checking them out.
Dune London Promotions & Discounts
Yes, this brand sells its luxury bags and shoes for affordable prices, but I wouldn’t consider my Dune London review complete without the details on deals. Would you? If not, check these out:
- Shop the sale section for discounts up to 70% (no Dune London promo code required)
- Spend $150 and your order will be shipped for free
Where to Buy Dune London
You can find Dune London shoes and bags at Selfridges, The Bay, The Shoe Company, and many other retail partners around the globe. To shop online, head to dunelondon.com.
FAQ
Who owns Dune London?
Daniel Rubin is the founder and owner of Dune London. He launched the brand in 1992 and it just celebrated its 30th birthday.
Does Dune London ship internationally?
Yes! Dune London ships around the world. To shop and see prices in your country’s currency, click on the little flag icon at the top right-hand corner of the brand’s webpage.
What is Dune London’s Shipping Policy?
Delivery fees vary depending on where you live. If you live in the US, your order will be sent for free if you spend over $150. If you spend under that amount, shipping costs $10. Orders are sent out Monday to Friday between 9:00 am and 5:00 pm. Orders placed after that time will be sent out the next business day. Delivery takes about 2-3 business days.
What is Dune London’s Return Policy?
Dune London offers a 28-day return policy. If you ever find that you need to return your order, here’s what you should know:
- Return shipping fees are $10.
- To start the process, you’ll need to access the returns portal and follow the steps.
- Dune London does not accept returns from any of its retail partners.
- All items must be in unworn, unmarked condition.
- If possible, they should be sent back in their original packaging.
- Earrings and face masks are non-refundable.
How to Contact Dune London
If you still have questions after reading my Dune London review, you can get them answered by using one of the methods below:
- Email: [email protected]
- Phone (UK): 01202 037 097
- Phone (International): +44 (0)1202 037 097
- Live Chat Online
Their customer service team is available during the week from 9:00 am to 5:00 pm.
Not enough? Well, good thing we have a full stock of reviews ready for you!
Ask the community or leave a comment
WRITE A REVIEWCustomer Reviews
Leave a review