GiftTree Review

About GiftTree

GiftTree Review

Choosing the right gift for a birthday or any occasion can be hard because we all know how important it is to make the people in your life feel special. With GiftTree, finding that perfect way to say “I love you,” “I’m grateful for you,” or “thank you” is super easy with their curated selection of gift baskets and boxes

Interested in sending a little surprise to someone special this year? Then keep reading this GiftTree review to learn all about their gift options. We’ll tell you everything you need to know about this brand and so much more.

GiftTree has been featured in magazines like The Columbian, Entrepreneur Magazine, and Vancouver Business Journal. The brand was praised for many reasons, including their overall success and their quality products that make great gifts for any special occasion.

Want to learn a little more about this brand before you start adding gift baskets to your cart? If so, then you’ve come to the right place. 

This GiftTree review will tell you how the brand started out and explain how the company works now. We’ll also share some in-depth reviews of their bestselling products—which will give you insight into what customers have to say about the brand—and some important FAQs to help you decide if this is your one-stop shop for the best gifts!

Overview of GiftTree

GiftTree Review

GiftTree was founded in 1996 in a small city in Florida where husband and wife duo, Craig Bowen and Esther Diez, sought to create one of the first e-commerce gift companies. 

GiftTree was already off to a great start, but in 1997 the brand was featured on Yahoo’s holiday merchant page. This was a milestone for GiftTree, since it made them quickly accessible and easily found by many people. Plus, this really kicked the brand into gear, and helped it grow into the well-loved holiday shopping destination it is today! 

Headquartered in Vancouver, Washington, GiftTree operates all over the USA. The brand is on a mission “to become your full service managed gift provider for any and all occasions.” So whether you’d like to give someone an amazing gift basket, or you want to surprise your employees with a special treat, GiftTree has you covered. 

Next up, this GiftTree review has compiled a list of highlights about the brand. So if you’d like a snapshot of what this company is all about, check it out.


  • Unique selection of gift baskets and boxes to send for any occasion
  • Range of prices depending on the basket and size
  • Excellent customer service
  • Free shipping
  • Great deals
GiftTree Review

If you’re looking for the perfect gift without having to spend hours (or days) hunting for something meaningful, GiftTree is the place to shop. With their big selection of thoughtful and beautifully wrapped gift baskets and boxes, shopping for the perfect gift is very convenient and won’t take much time.

And now we’ve come to the most important (and exciting!) part of this GiftTree review. Below, we’ll check out some of the brand’s best-selling products and see what makes each one special.

GiftTree Flowers Review

When it comes to flowers, it’s hard to go wrong. GiftTree’s best selling flower bouquets and baskets make great gifts for anniversaries, condolences, or any time you want to remind someone you’re thinking of them.

GiftTree Sweet Thoughts Bouquet Flowers Review

Is there anything more delightful than a rose? Actually, there is—a bouquet of roses! The GiftTree Sweet Thoughts Bouquet really would, by any other name, smell just as sweet. Although, with this rose bouquet, it truly is the thought that counts. 

This gift features scarlet red roses and lavender waxflowers which are placed between the lovely red roses. The bouquet sits in a square-shaped vase, and greenery in the shape of a heart surrounds the roses as a reminder of love.

You can also choose to add an extra rose, sweet chocolates, balloons, wine, and champagne, or even a cuddly teddy bear for an extra fee. The ability to customize what you send with the flowers is the perfect way to personalize the gift.

You can even get it on the same day from a local florist if you order it by 1:00 pm. The Sweet Thoughts Bouquet is available in a smaller or larger size for $55 or $65.

GiftTree Garden To Go Basket Review

If you’re looking to send a gift to someone that has a green thumb, then look no further! With the GiftTree Garden To Go Basket they can keep a little flower garden anywhere in their home, and be reminded of you whenever they look at it.

This pretty farmhouse basket is only made more lovely by its contents. Two purple African violets and two yellow rose plants fill the basket, truly looking as though they’ve just been picked from a garden. The yellow and purple colors—which represent cheerfulness and wisdom respectively—are beautiful and bright. 

This basket also doubles as a planter, so you know the plant will survive indoors. 

Like the Sweet Thoughts Bouquet, you can buy additional items to add a personal touch to the gift. Purchase the Garden To Go Basket before 1:00 pm and it will be delivered on the same day for $70.

GiftTree Baskets Review

Looking to purchase a classic gift basket? Well, GiftTree has you covered with their top-selling baskets that are overflowing with chocolates and other goodies that will definitely be gobbled up and appreciated by the recipient! This GiftTree review will take a look at the two options below.

GiftTree The 5th Avenue Classic Gift Basket Review

Who doesn’t love wine and chocolate? The 5th Avenue Classic Gift Basket is always a crowd-pleaser with its selection of salty and sweet treats, paired with a smooth red wine.

This basket really does feature all the classics, including a selection of chocolates and truffles, nuts, cookies, toffees, and cheese crisps that’ll have your taste buds saying “yum.” The Istro Cabernet is the cherry on top and is the perfect berry-flavor addition to the sweet and salty snacks. 

Add this gift basket to your shopping basket for $110!

GiftTree A Thousand Thanks Gift Basket Review

Letting someone know that you’re grateful for what they’ve done for you is always important. And the GiftTree A Thousand Thanks Gift Basket is a wonderful way to say “thank you.”

While this basket isn’t literally packed with a thousand ‘thank yous,’ it sure is packed with tons of sweets and treats. And these goodies will help you express your gratitude. This gift basket also features a black mug embossed with the words “thank you,” chocolates, teas, and coffees.

You can purchase the A Thousand Thanks Gift Basket for $90.

GiftTree Champagne Gift Basket Review

For a gift that ‘pops!’ choose a champagne gift basket from GiftTree. These options are on the most-popular list for a reason—there’s nothing better than a celebratory glass of champagne!

GiftTree Champagne Wishes Gift Basket Review

Looking to send a little love to some newlyweds or congratulate a recent graduate? The Champagne Wishes Gift Basket is the perfect way to do it, so they can pop some champagne and enjoy some good eats!

For this gift basket, you’re able to choose between two different types of champagne to suit the preference of the recipient. It’s also packed with candies and chocolates that will satisfy anyone with a sweet tooth.

Buy this basket for someone you want to send some ‘champagne wishes’ to for $200 to $250 (depending on your choice of champagne).

GiftTree 5th Avenue with Champagne Gift Basket Review

If you really like the 5th Avenue Classic Gift Basket but want to send over a little celebratory bubbly, then the 5th Avenue with Champagne Gift Basket is the perfect marriage between the two.

This basket comes with all the sweet and savory treats like indulgent cheeses and chocolate-dipped cookies, as well as nuts and gourmet candy bars. The basket also comes with your choice of champagne to get the party started!

The 5th Avenue with Champagne Gift Basket retails for $200.

Who Is GiftTree For? 

GiftTree Review

Since GiftTree has a lot of different gifting options, it’s truly a great choice for anyone looking for an easy-to-find yet personalized selection of meaningful gifts that the recipient is sure to love. So you can celebrate the important moments in life with your loved ones, or even send a gift box/basket over for promotional purposes and company events. 

Overall, GiftTree was created to make gifting easy, so if you’re looking for a gift to express your thoughtfulness and show someone you care then you’re in the right place! If you want to find out more about how the process works, keep reading this GiftTree review because we’ll tell you all about it.

How Does GiftTree Work? 

GiftTree Review

If you’re wondering how GiftTree works, the process is actually super easy! Here’s a quick rundown of the steps involved. Then this GiftTree review will walk you through all the finer details.

  1. Choose the gift basket you want
  2. Fill out all the information, including who you’re sending the basket to and where
  3. Place your order, or give the company a call for a more personalized experience

When shopping at GiftTree, you can filter your options based on the different types of baskets available, the occasion, and the price. So you can easily find exactly what you’re looking for with a few clicks of your mouse.

Another thing that’s helpful is this: you can shop based on who you’re gifting to. This way, GiftTree will show you a selection of baskets that will be most well-received and appealing to your recipient.

After you’ve picked a gift basket, you’ll be prompted to choose from different options. For example, the wine baskets can have red or white wine, or both, depending on what you’d prefer. You can also choose a basic decorative ribbon, personalize it, or add a ‘happy birthday’ or ‘thank you’ note.

Once you’ve chosen your basket and specified any preferences, all you have to do is add it to your cart and fill out all the information you usually would (including payment info). 

But you also have to indicate who you’re sending the gift to—and be sure to double-check this info to make sure it’s going to the right place! Finally, you can fill out a little note that will be attached to the package for the recipient to read.

Does GiftTree Offer Corporate Gifting Options? 

GiftTree Review

If you’re looking to send a thank-you gift to a colleague or employee, hosting a potential client, or developing new relationships in your line of business, GiftTree has you covered with its selection of corporate gifting options.

You can opt to send over a basket, or even a gift card depending on what you think the recipient(s) will like best. Things like wine and champagne baskets are common, but the brand also offers congratulations gifts, thank-you gifts (as we mentioned), and other personalized gifts. 

Baskets are also broken up into different categories to suit your needs, including the reason you’re gifting, who you’re gifting to, and which industry you’re gifting in. This makes the process super simple and customized every time!

If you want to shop for some corporate gift baskets, you can visit and check out the brand’s best options!

Comparison: GiftTree vs. Edible Arrangements

GiftTree Review

Gift baskets are a must-have during the holiday season, and for good reason, too! Brands like GiftTree and Edible Arrangements have lots of gift baskets and boxes you can send for many different occasions, so you can always source the perfect gift without having to hunt around online and in stores. 

While there are lots of options for gift baskets, not all brands carry the same products or selections. This GiftTree review will take a look at the two brands, compare them, and help you see which one stands out.


  • Known for its wide variety of gift baskets for every occasion
  • Founded in 1996
  • Gift baskets for wine, chocolates, fruits, charcuterie, and flowers, all designed for specific events
  • Prices range per basket, around $80 to $400+
  • Baskets created using locally-sourced products
  • Items ship within the US
  • Some orders are non-returnable, but there is a satisfaction guarantee

Edible Arrangements:

  • Known for its selection of beautiful and edible arrangements
  • Came to fruition in 1999
  • Fruit baskets curated for specific times and people (birthdays, thanksgiving, etc)
  • Price ranges per basket, around $30 to $500+
  • Arrangements are made from fresh fruit
  • Available worldwide, you can opt for delivery or pick up
  • Not eligible for returns

If you want some beautifully arranged fruits and chocolates, then Edible Arrangements might be the way to go. Also, Edible Arrangements come arranged the way you see online, while GiftTree baskets are packaged may be altered depending on shipping necessities. 

Both brands market products that are ideal for any occasion, whether there’s something to celebrate, or you just want to send a gift over to someone to remind them you care. GiftTree stands out though because it offers more than just fruit baskets and their various options are suitable for more diverse occasions. 

GiftTree Reviews: What Do Customers Think?

GiftTree Review

This GiftTree review wouldn’t be complete without checking out some customer testimonials about the brand! On their website, customers are showing an overwhelming amount of love for GiftTree. They especially like their big selection of gift baskets and their stellar customer service

Here’s how some of the brand’s top-selling products are rated:

  • The Royal Treatment Wine Basket: 4.3/5 stars from 198 reviews
  • As Good As Gold Classic Basket: 4.4/5 stars from 250 reviews
  • California Classic Wine Basket: 4.4/5 stars from 351 reviews

The positive reviews don’t stop there! Out of 10,481 reviews, GiftTree is rated 4.67/5 stars on Sitejabber. One customer gave the brand a 5/5 stars rating and left a glowing review:

“When we need to send a gift that will be enjoyed by the recipient, be beautifully packaged, and fit our budget… we turn to GiftTree. The product selection is outstanding so you can be sure to find something for anyone on your list. Also, at times when I’ve made a mistake, their customer service has been so patient and kind when helping me to resolve the issue. Thank you GiftTree for making long distance gift-giving so easy.”

GiftTree has another high rating of 4.2/5 stars (from 3930 reviews) on TrustPilot. One satisfied shopper wrote, “Gift Tree NEVER disappoints. We make use of this wonderful company for business gift giving, special treats for loved ones, and delightful surprises for celebrations of life.”

Time and time again, it’s clear that this brand is fulfilling its mission to provide great gifts for any occasion. What’s more, is that plenty of reviewers praise the company’s great customer service as well. Let’s take a look at what another 5/5 star review on TrustPilot had to say: 

My first time ordering from GiftTree…gift basket sent to my Granddaughter away at college on the occasion of her 21st Birthday. She was thrilled with the quality of the contents…including champagne. When there was a possibility that she had not taken possession of the delivery,GiftTree customer service was prompt and attentive and ultimately it was a FedEx mistake. I’ll certainly order from GiftTree in the future…great value and customer service.”

The brand also has 4/5 stars (from 811 reviews) on Best Company. On this site, one shopper wrote about a wonderful experience they had shopping at GiftTree

This is the first time I have ordered from GiftTree and was extremely pleased with their selection and customer service. My grandniece lost her brother (my grandnephew) this past week and their entire family was devastated, so it was important to me that she receive the gift basket as soon as possible, while the family came together. She received the gift on time and commented to me how beautiful and special it was. Gift Tree will be my go-to gift basket source from now on!”

Overall, it seems that GiftTree is truly a one-stop shop for all your gifting needs. The baskets are thoughtfully made and well-organized, so you can send a gift that reminds the recipient of how much they mean to you. 

Some reviewers that rated the brand a bit lower complained that they had problems actually receiving their package, which tends to be an issue with the delivery method chosen rather than the company itself. However, GiftTree is quick to respond to these reviews, offering solutions, discounts, and resending the items to ensure that all customers walk away happy with their purchase!

Is GiftTree Worth It?

GiftTree Review

Great gifts don’t have to be hard to find or put together when we have access to GiftTree! With a wide selection of baskets to choose from, a super easy-to-use website, and some excellent customer reviews regarding products and services, it’s clear that this brand is top notch. And with that said, this GiftTree review concludes that the brand is definitely worth the buy!

Especially in this day and age, it’s amazing to have a service that will deliver gifts, perfectly wrapped and put together for you. Also, being able to see the smiling faces of those who are the recipients of your GiftTree order is a gift itself. 

GiftTree Promotions & Discounts 

GiftTree Review

Looking for a great deal on a great gift? Here are some promos this GiftTree review found:

  • $10 off fruit gifts
  • Free shipping on most orders
  • Up to $25 off best selling birthday gifts
  • Baskets under $80

Where to Buy GiftTree

GiftTree Review

If you want to purchase a box or basket from GiftTree, visit the brand’s website:


GiftTree Review

Where is GiftTree based?   

GiftTree is currently based in Vancouver, Washington, in the US. It also has locations in Austin, Texas, and Charlotte, North Carolina to help them ship to different areas in the US quickly.

Are there any restrictions on delivery locations?   

Unfortunately, GiftTree orders cannot be sent to every location. These include rural areas, military bases, convention centers, cruise ships, and airports. And you must include an address at checkout to see if they can deliver products to you.

What happens after I place an order with GiftTree?   

After you’ve placed an order, you’ll receive a confirmation email that includes your order number and total. You can also sign up for their email list so you can receive exclusive deals, as well as a temporary password to an account with your email to keep track of your order. 

Additionally, you’ll also get a notification email once your gift has been shipped.

What can be delivered the same day?  

If you’re looking for an item that can be delivered on the same day, you’re in luck! Depending on the location, GiftTree can get flowers and balloons to your recipient that same day if the order is made before 1:00 pm. Fruit baskets are usually available for next-day delivery, too.

Will the gift I purchase look the same as it does online?  

While the gift you or the recipient receives may not look exactly like the photo, GiftTree will ensure it’s the best possible match. Since fruits and flowers are seasonal, they may have to be substituted for the most similar choice. Also, items are packed to ensure that they ship safely so the package arrives intact. 

The items will still be similar to the beautiful collection you saw advertised on their website, but they may need a little reorganizing to recreate the staged photos on the website!

What is GiftTree’s Shipping Policy?

GiftTree is, unfortunately, unable to guarantee specific delivery dates at this time. Shipping is completely free and items should be delivered between 8:00 am and 9:00 pm. Plus you can also opt for faster delivery at checkout. All gifts may also be hand-delivered to the recipient’s address.

As a side note, if there is alcohol in the order, a person over 21 must be present to sign for the gift and there will be a $5 fee for the carrier. Also, expedited shipping might be required for items that may be affected by the weather, like chocolates or fruit. 

What is GiftTree’s Return Policy?

Unfortunately, perishable, fragile, and personalized items cannot be returned. The GiftTree Guarantee ensures that you’re happy with your purchase. So if you’re not happy with your purchase, they’ll give you a replacement, refund, or credit after you contact the customer service team.

Non-perishable items must be returned within 30 days and still in their original packaging. Shipping is also at the expense of the buyer. To start a return, contact the brand’s customer service team.

How to Contact GiftTree

We hope you enjoyed our GiftTree review! If you have any more questions about the brand and its selection of products, feel free to contact their team. You can reach them in a few different ways.

  • Phone: 888-777-5611
  • Email form on their website
  • Mailing address:

1800 W. Fourth Plain Blvd. Suite 120-B

Vancouver, WA 98660

GiftTree’s customer service department operates Monday through Friday, 6:00 am – 4:00 pm PST.

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Fruit Bouquets Review

Hickory Farms Gift Baskets Review

Sugarwish Review

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