Table of Contents
About Japhy
If you’re a pet owner, you always want what’s best for your furry friend. Keeping them healthy through the food they eat is definitely something that stays on your mind. Fortunately, Japhy is an online French pet food brand that can deliver custom grub right to your door.
The startup has a decent following on their social media channels. Their Instagram page has amassed about 84.7k followers alone, with their products being available in several places throughout the European Union.
Are you in search of a tasty treat for your furball? This Japhy review might be able to help you out. Join us as we look at the company’s history, subscription plans, customer feedback, policies, and more so you can decide if their bark is worth the bite.
Overview of Japhy
The French startup launched in 2018 with Thomas Chanbrier and François Puigsarbé at the helm. They created Japhy to give pet-owners a convenient service and personalized food for overall health. Each bag is tailored to suit breed, age, and even personality traits.
Since Chanbrier and Puigsarbé were children, they were always starting their own small businesses at school. They always had entrepreneurial spirits, and while they were in university, they thought about the possible ventures they could undertake.
After witnessing how millennials cherish their pets like children, the two created a brand that will benefit pets and give their ‘parents’ some peace of mind. The two co-founders aim to help pet parents keep their fur babies happy and healthy by “demystifying the pet food industry.” With custom kibble, your little friend can have a balanced diet, and you can be satisfied knowing where their food is coming from.
Their pet kibble is made in France with 100% natural ingredients. The company’s headquarters are in Paris with a small manufacturing location in the Tarn. They’ve seen a lot of growth in the last three years and have since launched their cat food line, which we’ll talk about in later sections.
This Japhy review will now go over some initial highlights of the brand.
Highlights
- Pet food made from domestically sourced and natural ingredients
- Custom food and schedule based on your pet’s breed, age, weight, and more
- Two week trial at 50% off
- Customers can create their own plan with subscriptions
- Free shipping is available
You may not think the food you give your furry pals helps build your bond, but it can! It helps you understand their needs and preferences as you journey through life together.
Keep reading this Japhy review to learn about their subscription service for cats and dogs, their food, and kits so you can spoil your friend.
Japhy Subscription Review
There are a few steps to create your pet’s personal profile. So, let’s get into this Japhy Subscription review to give you an idea of how it works.
Note that there’s no fixed price for these subscriptions. The cost will depend on your pet’s needs and delivery frequency. But, your first order will be 50% off.
Japhy Subscription Dogs Review
Before getting into the process of the Japhy subscription dogs review, let’s talk about their ingredients. Every bag of kibble is made without GMOs, sugar, and gluten. Japhy’s formula contains rice as its starch product and is proven to be safe for your pets. The recipe also includes high amounts of protein.
There are two recipes available at Japhy, and that’s poultry and fish. The chicken recipe also has small vegetables mixed in with the dehydrated chicken protein.
This mixture is similar to the fish recipe. Different sizes of individual kibble are also available to make chewing easier for your pup.
To create your profile, the brand asks how many dogs you’re taking care of. Then, they’ll ask for its name, gender, and whether they’ve been neutered.
After going through these steps, they’ll ask for your dog’s age and birthday, activity level, and weight. The brand also asks for their allergies just to ensure they’re creating the best recipe.
This Japhy review did a test run of an average adult-sized dog with little activity. The company suggested the Chicken and Small Vegetable recipe to help our imaginary pup maintain a healthy weight. Once you’ve checked out, you and your fur baby can wait by the door — their food is on the way!
Your box comes included with a transition guide, a menu, a welcome card, and a little pouch. Plus, if the frequency doesn’t fit your schedule, you can always modify or postpone it whenever you want to.
Japhy Subscription Cats Review
If you’re more of a cat person, you’re in luck! Our featured brand started offering a subscription service for your favorite feline. So, let’s get into this Japhy subscription cats review to learn more about food for your kitty.
Creating a profile for your cat is basically the same as creating one for a dog. The company asks all of the same questions, including age, activity level, breed, and weight.
Similarly, they ask about allergies as well. The only difference is they ask for a food preference. So, for example, if your cat prefers a wet and dry food mixture, you’re able to receive both as a bundle.
Japhy offers wet food made of chicken, pork, beef, and fish. So, after creating a profile for a neutered adult cat, Japhy offered the chicken and vegetable kibble alongside a can of wet salmon food.
The brand also suggests a wet to dry food ratio so you can get an idea of how much you should be feeding your kitty. Then, of course, you can change the distribution if you want to as well. So now that you’re done customizing your cat’s profile, be prepared for the box to arrive alongside happy purring.
Japhy Dog Food Review
Now that we’ve looked at the subscription service, let’s dive into the Japhy dog food available for individual sale. So, your pup can try the food without any strings attached.
Japhy Yummy Kit Discovery Pack Review
The Japhy Yummy Kit Discovery Pack is a bundle that will have you stocked up for a while. Of course, it includes naturally made treats and snacks, along with a soft plushie for your best friend. For specific numbers, the box comes included with:
- Two bags of chicken treats
- One pack of fish treats
- Five chicken wet food cans
- One cute stuffed toy
With this best-selling bundle, you can find out if Japhy treats are suitable for your pup before diving right into their food selection. Plus, you get a fun freebie to add to your dog’s toy collection. And we all know about Japhy’s commitment to high-quality food, so you can rest easy knowing your pet will be healthy and happy.
This bundle will run you about $27 at checkout. Plus, if you’re looking to try more wet food, you can get the Japhy Set of 11 Natural Poultry Terrines.
Japhy Kit 3 Treats Fish Review
Next up is the Japhy Kit 3 Treats Fish bags. Obviously, this bundle comes with three bags of fish treats to keep your dog motivated during your daily walk or training sessions. The little heart-shaped treats contain peas, salmon, and herbs like chamomile, mint, sage, and more. Ultimately, it’s a tasty snack reward for your pup.
As we mentioned, these are easy to carry around for puppy training sessions or even fun games to stimulate your pet’s mind. They could even be perfect when you just want to spoil your furry friend. Plus, you can keep them happy, well-trained, and well-loved with all of the healthy fats and proteins.
You can get these fishy treats for about $17.
Japhy Kit 3 Treats Poultry Review
Sometimes your pet might not like the taste of fishy treats. So, our brand offers the Japhy Kit 3 Treats Poultry bags. Similar to the previous product, this bundle comes with three bags of chicken treats for your furball. They also contain the same ingredients, of course, apart from the chicken protein.
These tasty dog treats come in colorful and well-designed resealable bags. Plus, you can add them to your existing subscription if you want to. They’ll run you about $17 if you purchase them once. But, if you decide you want to stay stocked up for a while, you can subscribe for $14.
Japhy Kit 4 Sweets Review
Can’t decide between the two sweet treats? Well, the Japhy Kit 4 Sweets might help you make the decision. This discovery bundle comes with two of each treat to give your dog the chance to try both.
Whether they choose poultry or fish, they’re bound to tail-wagging happily during your daily training sessions. This Japhy review found that a one-time purchase of this bundle retails for about $22. But, if your pet is enjoying both flavors, why not subscribe for $17?
Who Is Japhy For?
Of course, Japhy’s products are manufactured for cats and dogs. They help with shinier coats, maintaining a healthy weight, and more. Plus, they’re made without GMOs and gluten, so if you’re a pet parent who’s prioritizing these features, Japhy is an excellent choice.
Pet owners can also be sure of where their dog’s food is coming from with Japhy with the company’s commitment to transparency.
How Does Japhy Work?
As we mentioned earlier in this Japhy review, setting up your pet’s profile is an easy process. First, you introduce your pet to the company. This means you disclose all of the info they might need to create your customized pet food.
This includes your furry child’s breed, size, age, weight, and activity level. This info then goes into the Japhy algorithm to help create food that suits your pet’s specific needs.
Then, the company sets a schedule based on your dog’s needs. So, it can be automatically chosen depending on your dog’s size. Here are the different frequencies:
- Small breed: 3 months worth of kibble every 3 months
- Medium breed: 2 months of kibble every 2 months
- Large breed: 1 month of kibble every month
Of course, you can change this schedule if it doesn’t suit you and your pet’s needs. Delivery costs also vary depending on your pet and frequency. If the subscription isn’t working for you, you can also opt-out any time after a 6-day transition period. This allows your animal to test run the food.
You can unsubscribe by going to the Member’s Page, clicking the information tab, and scrolling down to click unsubscribe. Then, after including your phone number, you’ll be put in touch with a customer rep who will ask questions about what went wrong and then unsubscribe you from their service. This will be valid once you receive a confirmation email.
Japhy Reviews: What Do Customers Think?
So, how do Japhy customers and their pups feel about the brand? There are a couple testimonials on the main website, along with a significant amount of ratings on their Trustpilot page. Here are the average ratings for the individual items in this review:
- Yummy Kit Discovery Pack: 5/5 stars from 1 review
- Kit 3 Treats Fish: 5/5 stars from 2 reviews
- Kit 3 Treats Poultry: 5/5 stars from 4 reviews
- Kit 4 Sweets: 4.9/5 stars from 5 reviews
The Kit 3 Treats Poultry bags get a lot of love from happy pet parents. One customer writes, “Really satisfied to finally have this online store to order the super Japhy treats! A big thank you. I’m always so satisfied.”
Another reviewer writes, “Our dog loves them. We take them everywhere!” The Kit 4 Sweets get some love too. One customer writes, “Superb treat. My furball is crazy about these little wonders.”
Besides their main site, Japhy’s Trustpilot page gets a lot of traffic. They have an average rating of 4.6/5 stars from about 4.1k reviews. One reviewer says, “My dog is crazy about her new Japhy food! You can create recipes, and after following the information, you automatically receive the food at home! Plus, they send gifts! Perfect!.”
Another pet parent writes, “The delivery is always on time. The food is healthy, and the package contains little special treats that dogs are very fond of! I recommend it 100%.”
The praises just don’t stop for this French brand. Another pet owner writes, “A great site. Finally, a kibble that’s made in France and made with healthy products. Hayko loves it, and we also love the service, the little stuffed animals. It also has nice packaging! Really great and nothing to say.”
Clearly, consumers can’t get enough of the pet brand. That being said, this Japhy review found a few criticisms when it comes to unsubscribing to their services. Customers had trouble with the process and contacting customer representatives. Luckily, a Japhy rep is quick to respond to these issues so they can figure out a solution together.
Is Japhy Worth It?
Taking good care of your pets has gotten more and more prioritized in the past few years (as it should be!). Japhy makes it that much easier with healthy food options for your furry child. Plus, it seems like they’re pretty delicious for them, which will also put a smile on your face.
After doing all the research for this Japhy review, we think the brand is worth checking out. Their options are natural, gluten, and GMO-free, so you won’t get any unknown fillers in your pet’s kibble. It’s worth nothing that this French company currently only delivers within nine European countries, but there’s no harm in reading up on them and seeing what they’re all about.
Japhy Promotions & Discounts
Japhy offers 50% off your first order and free delivery. Unfortunately, we couldn’t find any other active promotions or discounts. They’re also currently offering one free bag of fish treats for any order placed on their e-shop.
But this Japhy review suggests signing up to receive their emails to stay updated on the latest deals.
Where to Buy Japhy
Are you looking to spoil your furbaby with some chicken treats? You can buy them directly from eshop.japhy.fr.
FAQ
Is Japhy organic?
Yep! Japhy is indeed an organic brand. The products are also free of any artificial fillers, GMOs, and gluten.
Where are Japhy products made?
Japhy products are made in France. Recipes are formulated in Paris, and the food is manufactured in the Northern and South Western parts of France.
Does Japhy ship internationally?
Unfortunately, Japhy does not ship internationally. We’ll get into the specific countries they ship to in the following section.
What is Japhy’s Shipping Policy?
For individual purchases, Japhy offers free shipping for orders totaling $35 or more. If you don’t meet this minimum, costs can run between $4 and $5 if you’re in mainland France, Monaco, and Corsica. Shipping costs outside of these locations will vary depending on your location. Individual orders are typically shipped within 3 days.
Regarding shipping for subscriptions, Japhy ships to Metropolitan France, Belgium, and other countries in the EU, and pricing varies depending on your pet’s needs and frequency. Here are the estimated prices for shipping:
- France: $7 to $11
- Belgium, Luxembourg, Germany, Netherlands: $10 to $14
- Italy, Portugal, Spain: $13
What is Japhy’s Return Policy?
Japhy has a 14-day return policy for orders placed on their e-shop. If you’re returning food products, they must be unopened and in their original packaging. You can return their products for free by filling out a request form on their website.
You’ll be able to get your refund if you meet all of the requirements. It will be processed after Japhy receives your products or once they receive proof that they’re on the way with a tracking code.
How to Contact Japhy
Do you have any questions beyond this Japhy review? You can contact a representative via the online contact form, and they’ll get back to you ASAP.
Their office hours are Monday to Friday, 9:30AM to 6:30PM GMT.
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