Table of Contents
About Moen
According to Harvard Health, around 66% of Americans shower daily, which means that a third don’t shower every day. Now, there’s a few barriers preventing them from cleaning themselves often like access to water and cost of living, but one of the biggest culprits may be the fact that they don’t have good showers.
Moen is a name that doesn’t need an introduction. The brand is synonymous with sleek, high-quality home fixtures. With a selection that spans bathroom, kitchen, and smart home categories, the brand is at the forefront of design for modern living.
There’s a good chance you’ve come to my Moen review with some knowledge about what their products look like. Founded in 1956 by Alfred M. Moen, the brand is now a part of Fortune Brands Home & Security with offices in Ohio.
Ever since Moen was launched, it has offered innovative forward-thinking products for its time. Today, it’s America’s #1 faucet brand, and once you take a look at its designs, you’ll quickly understand why.
Fixtures and faucets can sound like a limited product selection, but honestly, that couldn’t be further from the truth. From top-tier pieces for your shower, toilet, kitchen sink, and more, if you like variety, you’ll love what you can find at Moen.
But are their products right for your home? In my Moen review, I’ll tell you everything you need to know about the brand to find out. From best-sellers to feedback to features to materials, keep reading to gather a better idea of what this company is all about. I’ll begin by telling you the brand’s pros and cons.
Pros and Cons
Moen is a pretty iconic name in fixtures and faucets, and
Pros:
- High-quality products: Moen is known for producing high-quality and durable products.
- Innovative design: Moen is often at the forefront of plumbing technology and design, and they offer a wide range of innovative products.
- Lifetime warranty: Most Moen products come with a lifetime warranty, which gives customers peace of mind knowing that their purchase is protected.
Cons:
- Higher price point: Moen products tend to be more expensive than some other plumbing brands, which may be a barrier for some customers.
- Limited selection in some categories: While Moen offers a wide range of products overall, their selection may be more limited in certain categories, such as showerheads.
- Some reports of leaks: Some customers have reported issues with Moen products leaking, although this is not a widespread problem.
Features
Moen offers a wide range of plumbing products, including faucets, showerheads, and bathroom accessories. Here are some features of Moen’s products:
- Innovative design: Moen is known for its innovative designs that combine style and functionality. Their products often incorporate cutting-edge technology to provide an enhanced user experience.
- Durability: Moen products are designed to last, with many featuring durable materials and construction. They also offer a lifetime warranty on most of their products.
- Water-saving features: Many of Moen’s products can conserve water, helping customers save money on their utility bills while also reducing their environmental impact.
- Easy installation: Moen’s products are often blessed with easy installation processes, with simple instructions and tools included.
- Customization: Moen’s catalog is largely customizable, allowing customers to choose from a range of finishes, styles, and features to find the perfect fit for their needs.
Materials
Moen uses a variety of materials in their plumbing products, depending on the specific product and its intended use, including the following:
- Stainless steel: Moen uses stainless steel in many of its products, including kitchen and bathroom faucets. Stainless steel is durable, corrosion-resistant, and easy-to-clean. One study found that it is a suitable material for plumbing fixtures due to its corrosion resistance, strength, and ease of fabrication.
- Chrome: Chrome is a popular finish inn many of Moen’s products. Like stainless steel, it’s durable and corrosion-resistant with an attractive appearance. One study reported that chrome provides good corrosion resistance and wear resistance, making it suitable for use in plumbing fixtures.
- Bronze: Bronze is strong and attractive, providing a unique, rustic look that contrasts Moen’s chrome and stainless steel. According to one study, bronze is a suitable material for plumbing fixtures due to its ability to withstand high temperatures.
- Plastic: Plastic appears in Moen’s showerheads and bathroom accessories since it’s a lightweight, affordable material that is easy to clean and maintain. Studies report that its low cost, good chemical resistance, and ease of fabrication are perfect for plumbing.
- Brass: Brass is another attractive and durable material that complements stainless steel and bronze. A study on the properties of brass used in plumbing found that it is a suitable material for use in plumbing fixtures due to its good corrosion resistance, ease of fabrication, and attractive appearance.
Where is Moen Based?
Moen is based in North Olmsted, Ohio, USA and owns production facilities in several locations across the United States and Canada. They also have production factories in China, Malaysia, and India, though apparently most of their manufacturing occurs in North America.
Four Best-Selling Moen Products
There are over 200 Moen kitchen faucet designs, showerheads, sinks, lighting accessories, and more to ensure you find exactly what you need. Just below, you’ll meet their best-sellers.
Moen Banbury Chrome One-Handle Pullout Kitchen Faucet Review
This is the kind of kitchen faucet I picture as the standard for all new-age faucets. It has just enough features to make your life easier but isn’t complicated to use.
With a pullout hose, lever handle, and powerful rinse setting, cleaning dishes won’t so dreadful. Of course, the pretty chrome finish doesn’t hurt either.
To top it off, the Banbury Chrome One-Handle Pullout Kitchen Faucet is easy to install and mounts on top of your sink instead of screwing in. Give your kitchen an upgrade for $198 from The Home Depot.
Customers say: “Bought to replace leaking Elkay. Like the low profile. Water flow easy to control and sprayer is not overwhelming. Performs as expected. Pleased with purchase.”
Moen Lindor Spot Resist Brushed Nickel One-Handle High Arc Bathroom Faucet Review
The Lindor Spot Resist Brushed Nickel One-Handle High Arc Bathroom Faucet is one of the brand’s most popular designs. It’s simple and approachable, yet carries a sophistication that pairs with a modern design perfectly.
Thanks to Spot Resist™, you’ll enjoy a cleaner-looking faucet, and since it’s made with a single hole mount, it sits flush against any countertop.
Meeting qualifications for the Americans with Disabilities Act and EPA WaterSense, this smart, simple, and sophisticated faucet costs $70 from The Home Depot.
Customers say: “Super high quality faucet. Very easy to install and use. Great looking too.”
Moen Engage Chrome Six-Function 6 1/2″ Diameter Standard Spray Head With Handheld Shower Review
I love the inspiration that comes from nature. Though the Engage Chrome Six-Function 6 ½ Diameter Standard Spray Head With Handheld Shower is made of shiny polished chrome, it has smooth, flowing lines inspired by flowers.
Contrasting the exquisite look of luxury fixtures with the relaxed elegance of the natural world, this artistic Moen shower head is perfect for the modern home. To use, snap off and enjoy 6 different settings, then snap right back on.
My favorite part? That you can use both shower heads at the same time for more coverage. With a metal hose that doesn’t kink, this gorgeous set costs $122 from The Home Depot.
Customers say: “Great heavy flow. Adjustments are perfect Wry satisfied with this one. Worth every dollar.”
Moen Eva Chrome M-CORE 2-Series Valve Only Review
One of the most sought-after finishes, chrome gives your bathroom a supremely polished look. The Eva Chrome M-CORE 2-Series Valve Only features a lever handle for simple on and off, and is constructed on top of an M-PACT common valve system for easy fixes in the future.
Compliant with the Americans with Disabilities Act, this sleek and simple Moen shower valve breathes elegant simplicity into any shower or tub. It costs $87 on its own from The Home Depot, but must be purchased with a valve.
Customers say: “Handle is beautiful! Easy to install and works great.”
Who Is Moen For?
Moen makes kitchen and bathroom fixtures and faucets. With a modern look of luxury, they’re perfect for those who want an elevated look in their homes. Because of that, you should expect slightly higher prices than you would with cheap, less reliable brands.
Alternatives
If you’re searching for products similar to those mentioned in my Moen review, I recommend checking out these brands:
- Kraus: Sleek and minimal faucets that are imported from Italy and engineered in Germany. However, you may require a plumber to help you install them.
- Jolie: Showerheads that filter chlorine, harsh chemicals, and bacteria out of your water to protect your hair and skin.
- Victoria Plum: The UK’s largest online bathroom retailer. They offer a 3D virtual modeling experience to help you design your bathroom before purchasing or installing anything.
Moen Reviews: What Do Customers Think?
The brand’s name kind of speaks for itself, but still, I think it’s worth checking out what customers have to say after spending some time with the company’s products. For that, in this section of my Moen review, I set out in search of feedback from numerous sources around the web.
I couldn’t track down any ratings on the brand’s website as of May 2023, but I dug into the comments for the Lindor Faucet to see what shoppers loved so much about it. I’m kind of in love with this Moen review:
“As a senior citizen, I decided to try and remove the old and install this one after reading how easy others said it was. Correct! Easy to install, removal of the old sink stop was the hardest. It is a screw-on trim I learned. That helped to know to twist (I sprayed with WD40). Absolutely love how it looks and ease of installation.”
We don’t all want to hire someone to do work, so having products that are easy to install is very important. There’s no question that these Moen faucets look great, and that’s something I saw mentioned in the majority of comments posted.
Now, let’s take things off of the brand’s website and on to Home Depot. There, the Banbury Pullout Kitchen Faucet was awarded a score of 4.2/5 stars from more than 2,800 shoppers as of May 2023.
Here’s one Moen review I found that tells you their products are built to last: “After 18 years of flawless service, the handle on my previous Moen faucet broke off. The replacement was easy to install. I look forward to another 18 years of flawless service.”
Other comments back up its durability and easy installation. Some reviews here also discussed that when they had the odd issue with a Moen product, their customer service was quick and helpful! That’s always great to hear.
My last Moen review will come from Lowe’s for the Engage Chrome Six-Function Spray Head With Handheld Shower, which earned a 4.2/5 stars rating from more than 170 buyers as of May 2023. One customer wrote this saying they are now spending more time in the shower because of it:
“Got it a couple of months ago and I love it! The water stream is much more powerful than our previous shower head. The 6 settings on the hand unit are just great, from quite strong to a quite weak stream of water. The big head is very enjoyable with its wide and powerful stream of water.”
There were only a few reported issues among the hundreds of positive comments. Some mentioned issues with leaks, but in many cases, returns were simple enough.
Overall, feedback was very positive for this brand no matter where I looked, though naturally, some shoppers enjoyed certain styles of faucets over others.
Is Moen Legit?
It’s part of the job description for my Moen review to identify any concerning issues about the brand. To do that, I usually go to the Better Business Bureau, which is exactly what I did for this section.
Despite being such a large brand, Moen only has 60 complaints made as of May 2023, and on top of that, it’s responded to or resolved all of them. This has earned them an A+ score. Those stats tell me that if you have an issue, they’ll resolve it promptly. All things considered, I’m giving Moen the green light.
Is Moen Worth It?
There are only a few things bathroom and kitchen fixtures need to be: good-looking, long-lasting, and well-working. Moen’s are all of those things.
With so many different sinks and plumbing (not to mention DIY installs), there are bound to be some issues, but with this brand, they’re few and far between. I definitely recommend choosing Moen for your next project.
Moen Promotions & Discounts
Moen doesn’t offer any promotions on their website, but their faucets do come with a limited lifetime warranty. I know that’s not exactly a discount, but it may save you money in the future.
How to Choose the Best Moen Product
Before you exit my Moen review to go shopping, run through this mental checklist to ensure you’re picking the right item.
- Consider the type of product you need: Moen offers a wide range of plumbing fixtures and accessories, including faucets, showerheads, and bathroom accessories. Before choosing a product, consider the specific needs of your space and what type of product would be most useful.
- Look for features that are important to you: Moen offers different spray patterns on showerheads, touchless faucets, and water-saving technologies, among other additional features. Consider which are important to you and look for products that offer them.
- Check the finish options: You’ll find chrome, stainless steel, brushed nickel, and oil-rubbed bronze finishes for many Moen products. Find the finish that will complement the style of your space and match any other fixtures you already have installed.
- Read reviews and ratings: Check online reviews and ratings for the Moen product you are considering. This can give you an idea of how other customers have found the product to perform and any potential issues you may encounter.
- Consider the warranty: There’s a limited lifetime warranty on many Moen items, which can provide peace of mind and protection against defects or problems with the product. Be sure to check the warranty for the product you are considering and understand what is covered.
- Look for certifications: Moen products are certified by various organizations, including WaterSense, which ensures that products meet water efficiency standards, and the Americans with Disabilities Act (ADA), which ensures that products meet accessibility standards. Look for certifications that are important to you when choosing a Moen product.
By considering these factors, you can choose the best Moen product for your needs and enjoy the benefits of high-quality plumbing fixtures and accessories.
Where to Buy Moen
You can find Moen at pretty much any home store in North America. Shopping online? Check out Wayfair, The Home Depot, or Walmart.
FAQ
Who owns Moen?
Originally founded by Alfred E. Moen, the company is now owned by Fortune Brands Home & Security.
Does Moen ship internationally?
Although Moen has a cart feature on their website, they don’t seem to offer online shopping for all of their products. If you live anywhere other than the US, I recommend finding a local retail partner that stocks the brand.
What is Moen’s Shipping Policy?
Moen doesn’t ship all of its products online. Because of this, I couldn’t zero in on their shipping policy. If you want to shop, I suggest choosing one of their retail partners that carries a wide selection of items.
Remember to compare prices with what’s available on Moen.com to know if you’re getting a deal.
What is Moen’s Return Policy?
Moen offers a return policy for defective products only. Other than that, I couldn’t find details on the brand’s website for sending products back because of a change of heart.
With that said, if you purchase yours from a retail partner, they may offer unconditional returns. As long as the products are in like-new condition, of course.
If you have defective merchandise, it’s covered under Moen’s limited lifetime warranty. Here are the guidelines around warranty claims:
- If you haven’t yet or just installed your product, Moen will give you a credit
- If you need a new part, get in touch with the brand, they will send you the right one
- If a product can’t be serviced, they may give you a credit
- To make a claim, email [email protected]
The only reasons your product may not be approved for credit are:
- There is no defect
- Moen doesn’t make it
- The package yours end back is missing parts
- Internal parts are missing
- You bought a display product
How to Contact Moen
Still have questions after reading my Moen review? You can get in touch with the brand by calling 1(800) 289-6636. Their service team is available Monday through Friday from 8:00 am to 7:00 pm ET.
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