MySugr Review

About MySugr

MySugr Review

Managing diabetes can be a frustrating lifelong task, so new ways that make living with it easier are always welcomed. However, finding an easy way to log and understand your diabetes can be tough, not to mention finding a way to get proper coaching and education.

Enter MySugr. Since 2012, this company has been helping people with diabetes manage their disease in a hassle-free way through an app that tracks insulin, gives one-on-one support, and stores your vital information. That’s likely why they’ve managed to gain land features in PR News Wire and Healthline.

With almost 29k Facebook followers and a lot of hype, MySugr is getting quite popular. If you or someone you love has diabetes, then keep reading this MySugr review. I want to make sure you’re in the best hands, so I will take a look at the company’s background, their app, customer review, and more so you can see if this app is worth trusting.

Overview of MySugr

MySugr Review

MySugr was founded in 2012 when co-founder Michael Forisch wanted to create a platform that offered folks with diabetes an all-in-one location that would assist them with their diabetes. He wanted to make it easier and less frustrating to manage.

Originating in Vienna and now with a headquarters in Switzerland, MySugr came under the ownership of Roche Holding AG in 2017. This new parent company has been in the health care business for over 100 years, so you know the company is in trusted hands.

Along with its many popular features, MySugr has gained appreciation and attention for its convenient offerings, as you can see in the brand’s highlights below.


MySugr Review
  • Free app to track and manage diabetes
  • Use anywhere, anytime
  • Personalized coaching from professionals
  • Compatible with most phones and Accu-Chek devices
  • Internationally available

I’m starting to see a trend here and find it a lot less surprising that MySugr reviews are high. To follow up on the list of highlights, I’m going to get into the app’s key features. Let’s get started.

MySugr App Review

If I’m going to give you the best possible idea of what this app does for you, I have to give you a detailed account of what downloading the app means for you in this MySugr review.

The MySugr app is a detailed system that has multiple options and functions to help people with diabetes, so I’m going to start with the most popular features of this app. Take a look!

MySugr RocheDiabetes Review 

MySugr RocheDiabetes Review 
MySugr RocheDiabetes

The MySugr RocheDiabetes function was created to let users easily communicate with their doctors, while also giving them an option to track their data.

By joining forces with the Roche Diabetes Care platform, the MySugr app makes it easy to share and collaborate with your health care professional, who uses the same system. You will have one easy spot to track all of your data, letting your doctor easily optimize your treatment.

By having a ton of care options through your MySugr app, you’ll have access to the most convenient and advanced diabetes care available.

The RocheDiabetes platform is available with the MySugr Pro subscription, which will cost you $3 for their monthly subscription or $28 per year.

MySugr Pump Control Review 

MySugr Pump Control Review 
MySugr Pump Control

MySugr Pump Control is at the core of this app’s utility, helping you bring all of your stats and data directly into the app.

This feature allows you to easily connect your Accu-Chek data to your Android phone so you can monitor and keep track of your insulin data without any hassle. The MySugr app connects to your insulin pump so you won’t have to worry about controls or complications.

With 9 compatible insulin devices and models, you can connect today without any trouble.

MySugr Products Review

While MySugar offers a selection of app features, they also have a variety of products and bundles available to its users.

So, for this part of the MySugr review, I’m going to take a look at the company’s most popular add-ons that you can access when you start using this service. Hang tight while we get a good look at this unique app’s offerings, all with the common goal of “making diabetes suck less.”

MySugr Diabetes Bundle Review

MySugr Diabetes Bundle Review
MySugr Diabetes Bundle

The MySugr Diabetes Bundle was created to give users a straightforward way of buying everything they need to effectively take on their diabetes.

MySugr offers two bundle options, and whichever bundle you choose, it will make your diabetes as easy and uncomplicated as possible.:

  1. MySugr Coaching Bundle: This bundle comes with all of the MySugr PRO features and gives you access to their coaching service. This way, you’ll have someone in your corner throughout your journey.
  1. MySugr Full Bundle: If you want a little more than the Coaching Bundle, this bundle adds a bunch of diabetes tools. This bundle includes an Accu-Check Glucose Meter, test strips, and a FastClix lancing device. The best part is MySugr will ship you more test strips as you use them, so no need to worry about running out!

The Full Bundle is the only one available in the United States. With free shipping and a three-month commitment required, this bundle will cost you $49 per month.

MySugr Diabetes Coach Review

MySugr Diabetes Coach Review
MySugr Diabetes Coach

MySugr Diabetes Coach gives users access to an accredited coaching program with trained professionals so they can help you gather detailed diabetes information and educational materials.

Your MySugr Coach will help you create goals and work towards achieving them. You can meet one-on-one with your coach to gain insight and understanding of how your insulin levels work, with professional advice on how to best achieve your goals. No appointment is necessary.

The MySugr Diabetes Coach program meets the standards of the National Standards for Diabetes Self-Management and Support and has become a favorite feature of most MySugr users.

MySugr Accu-Chek Blood Glucose Meter Review 

MySugr Accu-Chek Blood Glucose Meter Review 
MySugr Accu-Chek Blood Glucose Meter

The MySugr Accu-Chek Blood Glucose Meter is made to make your insulin logging easier and more convenient. By pairing your MySugr App with your glucose meter, you can log any data quickly and easily, and review it anytime. No more manual entry! Synchronizing your logs on your phone through your Accu-Chek device reduces errors and frees up time.

With a variety of Accu-Check devices that are compatible with plenty of different phone models, your options are limitless! MySugr will also give you a month free of MySugr PRO when you connect your device.

Who Is MySugr For? 

MySugr Review

MySugr was created to help people with diabetes manage their disease in a safe, trustworthy, and informational way. The idea behind MySugr is to reduce the complications of having diabetes by providing a platform that offers users an all-in-one place to store, log, and gather consultations on their diabetes.

In other words, the platform is for folks with diabetes that want to make diabetes suck less.

MySugr Reviews: What Do Customers Think?

MySugr Review

MySugr may have plenty of great features and options for users, not to mention great ratings on their website and on the app platforms where they’re available. MySugr reviews maintain a great average, but is that all there is to it?

I wanted to go beyond the hype that can be found on MySugr and read about experiences that users have had. After all, diabetes is a serious disease, and the app that claims to help that is going to be an important and critical ally in any user’s lifestyle. So let’s take a look at what I found, starting with the app’s average ratings:

  • App Store: 4.6/5 stars  from 11.3k ratings
  • Google Play: 4.4/5 stars after 68.2k reviews
  • AppGrooves: 4.5/5 stars over 83k reviews
  • JustUseApp: 4.6/5 stars after 20 reviews

On JustUseApp, the MySugr reviews I found were just shy of fantastic, with most people praising the app’s ease of use and general compatibility. One user wrote:

“This service and development teams are incredible. Super-responsive, they understand when you have issues and and I’m constantly impressed with how quickly they’re able to implement changes and get them out to their users.”

AppGrooves similarily has a lot of fanatastic reivews that look like this one:

“This app is amazing. I tried several and this is by far my favorite. The app itself as a stand-alone is easy to use and lets you enter the usual blood sugars, insulin, carb counts, etc. plus nots on what you ate and then you can also tag the type of food and what you were doing. The app syncs directly with Accu-Chek meters.”

As for the service itself, I turned to Healthline, a platform dedicated to enlightening readers about health experiences and insights. The review here gave MySugr a great dose of feedback:

“I personally am a big fan of the mySugr app, and that’s a pretty good endorsement from someone who has lived with type 1 diabetes for more than 35 years and gets quickly burnt out on pretty much everything. You can easily log data and see patterns and trends, and also connect with other digital health platforms to connect other points of data.”

“Whether you choose the basic free version or the premium PRO subscription, this app offers what few other diabetes digital tools do: the opportunity to work on “taming your diabetes monster” in a way that just, well… sucks less.”

Overall, what I found in common with the MySugr website and what the app reviews had to say were the ratings. No matter where I looked, this app was getting amazing feedback across the board. For something that users depend on to truly enhance their self-care, manage their disease, and log important information, MySugr is winning.

Is MySugr Legit?

MySugr Review

Since 2012, MySugr has been working on its advanced and helpful health care offerings. In its decade of business, MySugr reviews have shown that this free and easy-to-use app is legit, and can become a trusted part of any user’s health care routine.

Is MySugr Worth It?

MySugr Review

If you’d like to manage your diabetes in the easiest possible way, then MySugr may be worth it. Mainly because, well, it’s free. Not only that, but it’s convenient, and offers users access to health care consults, logs of information, compatibility, and education. It certainly couldn’t hurt to give it a download and see what it’s made of!

MySugr Promotions & Discounts 

MySugr Review

Currently, there aren’t any promotions being offered. However, the app occasionally offers in-app purchases such as add-ons and bundles at a reduced price!

Where to Buy MySugr

MySugr Review

The best place to get information on MySugr is directly from their website. If you’re looking to download the app, there is a link through the platform that will bring you to the two app stores where MySugr is available.


MySugr Review

Who owns MySugr?

The parent company that operates MySugr is called Roche Holding AQ, which has a headquarters in Switzerland and has been operating for over 100 years. MySugr was founded in 2012.

Can I MySugr anytime?

The MySugr program has been designed to use anytime, anywhere, which is one of its greatest selling features. The idea of MySugr is to minimize complications and maximize convenience, which means you can access the app and features no matter where you are.

What is MySugr’s Privacy Policy?

To operate in a detailed and efficient way, MySugr requires the gathering of personal information and data through their app. Because of this, their privacy policy primarily outlines their care and consideration of how they process and use your data, their responsibilities in storing your personal information, and your rights regarding your privacy and sharing.

What is MySugr’s Refund Policy?

Although MySugr is a free app to download, they do have in-app purchases and recurring subscriptions. Like any typical subscription process, you can cancel at any time, and so long it is before the renewal date of your next term, you will not be charged.

Refunds on subscriptions are not available, nor are they offered on products, such as bundles.

How to Contact MySugr

MySugr Review

If oyu have any questions about the brand or their app after reading this MySugr review, the best ways to contact them with any questions or concerns can be found below:

  1. Contact Form: Here
  2. Phone (US): +1 (855) 337-7847
  3. Phone (Austria): +43 720 884555

Check out similar brands you might like:

Goli Gummies Review

Ovia Health Review

Forward Healthcare Review

Kin Fertility Review

Ask the community or leave a comment

Your email address will not be published.

This field is required