Nannybag Review

About Nannybag

You finally managed to secure a weekend in Tokyo. The catch is that you must drag your 9 lb suitcase from Shinjuku to Ginza. Most travelers typically experience a buffering period in between airplane drop offs and hotel book-ins—especially if they’re early birds. Case in point, Nannybag can help ‘babysit’ your belongings through its collaborative network. 

Available in several countries, Nannybag allows travelers to make full use of their vacation without the hassle of carrying luggage. Given its unique focus, the brand boasts a following of over 10.6k on its Instagram page. They’re also featured in a few media outlets, including CNBC, the Telegraph, and The Travel Magazine. 

Not a fan of mandatory ‘exercise?’ If so, perhaps this service can provide a peace of mind. Stay tuned, as in this Nannybag review, I’ll take an in-depth look at the company, its facilities, customer ratings, promotions, and more to help you decide if they’re worth checking out. 

Overview of Nannybag

I swear, layovers are surreal experiences. 16-hour flights coupled with another 4-hour wait for the next connection can often send one’s mind into wonderland. Most travelers prefer to use their buffering period to explore the country they’re currently in. Unfortunately, there’s the problem of heavy luggage. Nobody wants to lug around an 8 lb suitcase in Paris, France. 

Co-founder Matthieu Ballester experienced the same frustrations during his trip to New York City. He decided to turn his annoyance into a viable business opportunity, as in 2016, Nannybag officially opened up shop. With the help of Samir Senouci, they developed a global luggage network that allowed temporary storage for heavy carry-ons and suitcases. 

Now headquartered in St.-Ouen, Île-de-France, Nannybag continues to be a convenient drop-off for adventurers and businessmen to consider. 

Before we get this Nannybag review started, let’s go over some initial highlights. 

Highlights

• Convenient for layovers 
• Offers a helping hand for those who don’t own a car or a temporary place to store luggage
• Available in several countries 
• Affordable 
• Insurance included with easy cancellation 
• Customers can download their mobile app to keep track of their luggage 
• Positive customer reviews 

On a flight to Amsterdam, I had a 4-hour layover in Ireland. It was grueling. My mind was suffering from poor sleep, and my hands were shaky due to insurmountable cups of cold brew. I’m confident that my zombie-like state could be solved through a quick trip through Dublin. Unfortunately, I wasn’t equipped to handle my carry-ons for a long period of time. 

If I knew that Nannybag existed, I probably would’ve dropped off my luggage and explored Ireland to my heart’s content. This convenient drop-off allows travelers to freely move about without the hassle of suitcases and carry-ons. From Vienna to Los Angeles, this collaborative network can be found in over 10,000 units in 500 cities. 

If this is your first time booking with N.B, I’ll provide a brief heads-up in this Nannybag review. This will include details concerning price, security, and luggage specifications. 

Nannybag Services Review

Travel is supposed to be freeing. That said, we’re often tethered to our luggage. Nannybag is here to cut the proverbial umbilical cord, as customers can easily book a spot at a nearby drop-off center for temporary storage.

It’s worth mentioning that the company utilizes open space in partnered local hotels, restaurants, and shops that are 100% legitimate. 

If you’re worried about security, you can relax knowing that each piece of luggage is set with a protective seal for identification purposes. Additionally, customers are insured in case of breakage or robbery. 

Available 24/7, Nannybag has its doors open to night-time travelers or early birds. If you prefer a more in-depth review, I’ll be sure to highlight some notable specs in the following segment. 

How Does Nannybag Work?

Nannybag services require no physical check-ins. If you want to book a spot at one of their drop-offs, you can easily do so by visiting their website or by downloading their mobile app. From there, customers can select what city they’re currently in. You’ll need to input information regarding the date, time, and how many items you wish to store. 

For further detail, Nannybag offers an FAQ section for every location they’re available in. As an example, the page for Vienna lists info regarding drop-off centers near airports, train stations, bus stations, and tourist attractions. If you have a question regarding price, bookings, and so forth, I suggest skimming through their webpage for specifics. 

Once you’ve arrived to send off your luggage, the ‘nanny’ will verify your identity to ensure complete verification. Afterwards, each carry-on will be assigned with a security seal and a serial number for further certification. All valuables are kept in a locked room. 

Users can also request another person to pick up their belongings. It’s worth mentioning that you’ll need to provide your ID and name in order to complete the transaction. 

So, how much luggage does Nannybag allow? If you need to store over 20 bags, you’ll need to contact the drop-off center directly. This bodes especially true for travel groups, as the company will need to ascertain information concerning names, phone numbers, emails, and other important details. 

In regards to security, all luggage is insured with $1000 USD. This helps to cover damage, robbery, or loss. If you have a concern about their service, Nannybag customer service is available 24/7. 

Nannybag Door to Door 

Funnily enough, airport security seems to lessen when it comes to baggage claim. A good percentage of travelers lose their carry-ons while migrating from point a to point b. 

If you don’t trust your airline provider, Nannybag offers its Door to Door service as another convenient option. To utilize their service, customers must book their luggage through their website or mobile app. 

Afterward, Nannybag will send transport labels through email. After a couple of days, a carrier will come to collect your bags. The great thing about the company’s Door to Door service is that it doesn’t entail any luggage limitations. 

Travelers don’t have to worry about the weight or size of their carry-ons. All bags are secured with a special seal to ensure your belongings are extra safe. Additionally, it saves the hassle of paying extra fees and waiting hours at baggage claim. 

At the end of your journey, Nannybag will deliver your luggage to the address you specified online. It’s as easy as that. 

Nannybag Cost

The flight from Toronto to Italy costs around $800. An Airbnb for a 7-day trip costs $3,000. Food, transportation, and other miscellaneous expenses can rack up a hefty $1,000 if you’re not careful enough. 

Case in point, travel is expensive. Thankfully, Nannybag services are quite affordable. If you’re looking to temporarily store your luggage, it only costs $6 per bag. All carry-ons are insured with a sum of $1,000. There are no hidden fees, which is great for those keen on saving money. 

In terms of Nannybag’s Door to Door service, prices depend on what city you’re currently in. For instance, bookings made in Italy cost $50 while Spain costs $45. Of course, the final fee depends on how much luggage you intend to ship, its delivery location, and how much it weighs. I highly recommend visiting the brand’s official page for more details on expenses. 

Nannybag Location

As previously mentioned, Nannybag is available in over 500 cities. To keep things short, I’ll provide a brief list of available locations as featured on their website. 

• Paris 
• London 
• Vienna 
• Los Angeles 
• Dublin 
• Lisbon 
• Amsterdam 
• Boston 

Who Is Nannybag For? 

Nannybag services offer a long list of pros. Its drop-off centers provide a convenient alternative for customers who desire the freedom of travel. 

Affordable, secure, and easy to initiate, this collaborative storage network is geared towards layovers especially. Additionally, it offers users to explore a little bit more of their current whereabouts if they’re stuck waiting for the next connecting flight. 

The company’s Door to Door service is considered a godsend, especially at this time when borders are starting to open up. Given the vast amount of cases where luggage is routinely lost, Nannybag provides flyers an alternate route to safe-keep their belongings. 

As previously stated, it removes the worry of paying for overweight luggage and waiting long hours at baggage claim. Who doesn’t want that? 

Nannybag Reviews: What Do Customers Think?

Safekeeping your luggage in a foreign destination is considered a nail-biter. With that in mind, I thought it best to scour the internet to see what customers are saying about the brand. The consensus? It’s overwhelmingly positive. To kick things off, I’ll provide a few ratings in this Nannybag review. 

• Nannybag: 28.5k reviews with 4.6/5 stars 
• Trustpilot: 7,838 reviews with 4.6/5 stars
• Google Play: 78 votes with 4/5 stars 

Given the vast amount of positive reviews, it’s honestly a sigh of relief for nervous travelers like me. Customers report no issues in using Nannybag’s luggage storage, as it proved to be convenient and easy to use. Others commended the brand’s level of customer service, as they appeared to be helpful and friendly during the booking process. 

“Really convenient, I had a hotel that couldn’t keep the luggage and the train station either. I was able to do some shopping before leaving without having to drag my suitcase. I recommend 100%,” one Trustpilot user wrote. 

“Very easy to use and great location from main train station,” one Trustpilor review detailed. “Store keepers very friendly and I’d use this service again.”

“Secure storage and very friendly service. Perfect for tourists who want to visit Paris without their large suitcases. I left 6 suitcases for 8 hours before going home with my friends,” one reviewer wrote on Nannybag.com. 

I uncovered a few positive critiques on TripAdvisor. Some users reported a positive experience in storing their luggage. One commenter stated that their drop-off center in Paris was relatively close to public transportation, which offered them a bit of freedom to explore the surrounding area. 

“I used Nannybag in Paris, Notre Dame location and it was perfect. It was closer to my apartment than City Locker and also cheaper (2 bags 12€ no size limit). The train station to the AirPort is 100 meters,” one Trip Advisor reviewer wrote. 

In relation to their app, the consensus is relatively the same as customers praise the brand’s level of convenience. User-friendly and perfect for temporary storage, they appear to be a fan favorite for several travelers. 

“Very helpful service and easy to use and access! Used during Cork Jazz festival – being able to leave the heavy backpack for a day and pick it up right before heading for the bus back home was very handy. Will definitely use again,” one user wrote on Google Play. 

“I was searching for a place to keep my bags in as I discovered Brussels for one day, and found this app,” one Google Play commenter shared. “It’s user-friendly, the prices I found were reasonable and the person who took the bags was so kind. It was a good experience.”

I also uncovered a few magazines and blog sites that took to reviewing Nannybag services. According to New York City Travel Tips, N.B offered an invaluable service for luggage-hungry travelers. 

“Don’t look any further where to leave your suitcase! Nannybag can be useful if you arrive before check-in time or if your plane leaves until late at night…In short, this service is safe, practical, approved and 100% recommended,” via a statement made by new-york-city-travel-tips.com.

I did find a couple of customer complaints related to the brand’s luggage drop-offs. Nobody likes reading through negative feedback, but it’s necessary to include it to complete this Nannybag review. I’ll be sure to discuss the details in the following segment. 

Is Nannybag Legit?

A couple of mobile users reported problems with the app itself. Most issues entail system errors, inability to input information, or general glitches. Aside from this, you can relax knowing that the amount of negative Nannybag reviews pales in comparison to the number of positive ones online. 

Is Nannybag Worth It?

Those unfamiliar with luggage drop-off centers will probably view Nannybag with rose-colored glasses. It’s perfect for temporary stays, especially for travelers dealing with long layovers.

Additionally, their locations aren’t limited to just one shop or hotel. Customers can book at several available stops, which eliminates the need to travel for short storage. 

Don’t get me started on Nannybag’s Door to Door service, as every traveler is familiar with the frustration of baggage claim. It saves users the worry of paying additional fees as well as waiting for luggage to come in. I confidently report in this Nannybag review that both programs excel in convenience, user-friendliness, and affordability. 

Nannybag Promotions & Discounts 

As of lately, I found no active promotions to include in this Nannybag review. I suggest keeping tabs on the brand’s social media for any updates on future offers. 

Where to Buy Nannybag

Interested in temporary luggage storage? If so, customers can head over to nannybag.com to see what they offer. You can also download their mobile app on Google Play or the App Store. 

FAQ

Who owns Nannybag?

Nannybag is owned by co-founders Matthieu Ballester and Samir Senouci. 

What is Nannybag’s Privacy Policy?

It’s important to discuss the brand’s privacy policy before concluding this Nannybag review. According to the company, they “will inform you, when collecting personal data, whether the data is mandatory or optional.”

What is Nannybag’s Refund Policy?

Let’s end off this Nannybag review by going over the company’s refund policy. If you wish to get your money back, you’ll need to log into your booking session. 

Unfortunately, late deliveries (for Door to Door) and delayed flights are not eligible for reimbursement. It’s worth mentioning that it takes 3 business days for refunds to process. 

How to Contact Nannybag

For inquiries unrelated to this Nannybag review, you can contact the company through:

• Email: [email protected]
• Filling out a request form online 
• Contacting the drop-off center directly 

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