NeoStrata is a skincare company that specializes in regenerative products. By removing dead and dull skin, balancing pH, and encouraging cell renewal, NeoStrata helps give healthier and younger looking skin at any age.
The brand has been featured in View the Vibe, British Vogue, Elle Canada, Women’s Health, Coveteur, Shape, The Times, Allure, and many other publications. They have a following of 42k on Instagram and are loved by celebrities like Jess Glynne.
Their award-winning products hold multiple titles, such as a 2020 Canadian Beauty Award for Best Skincare and a 2020 NewBeauty Award for best Skin Hydrator.
This NeoStrata review will give you a rundown of what the company has to offer. We’ll go over bestsellers, customer reviews, promotions, and more, to help you decide if their line of restorative skincare is worth the buy.
Overview of NeoStrata
With over 40 years of research in skincare science, NeoStrata Co’s founders Dr. Ruey Yu and Dr. Eugene Van Scott made important discoveries that are widely used around the world. In 1974, the duo discovered how Alpha Hydroxy Acids could benefit skin. They also brought Glycolic Acid into the skincare market, laying the groundwork for thousands of other brands to incorporate this ingredient into their own formulations.
Drs. Yu and Van Scott formally founded the company in 1988. Along the way, the brand has made ground-breaking formulas, which they’ve since patented, and are only used in NeoStrata products.
The brand has headquarters in New Jersey, US and Montreal, Canada, and is sold in 85 countries around the world. Johnson & Johnson acquired NeoStrata in 2016, making their product extremely accessible to those who need it.
According to their website, the name NeoStrata means “New Layers”: “Two words that perfectly describe our skincare philosophy that visible results come from renewing layers of the skin.” Indeed, many of their products are formulated to help rejuvenate skin by helping to shed old skin layers.
Now that this NeoStrata review has filled you in on the brand’s story, we’ll move along into its pros, and cons.
- Clinically proven formulas
- Dermatologist level skincare
- Specialize in regenerating skin for a smoother, younger, or brighter appearance
- Various collections to tackle a range of skin concerns
- Formulated for skin at any age
- Thousands of customers report results after using their products
- Available in 85 countries
- 30-Day money-back guarantee
- Some customers report irritation or ineffective products
- Websites only ship to the US and Canada
NeoStrata products are unique and use patented formulations to deliver long-lasting results. With a wide range of products, such as face washes, masks, serums, and lotions, it can be hard to know where to start. That’s why this NeoStrata review will cover their bestselling products, their unique ingredients, and the results they provide.
NeoStrata Products Review
NeoStrata’s bestselling products work to give you radiant, renewed skin. Ahead, you’ll find calming cleansers, skin rejuvenating masks, eye-enhancing creams, and skin-brightening lotions and gels that help your skin look its best.
NeoStrata Foaming Glycolic Wash Review
A key first step in many skincare regimens, exfoliating helps shed dead skin cells and encourages the growth of new, fresh ones. Plus, it ensures that the serums you apply can penetrate deep into your skin to take effect.
The Foaming Glycolic Wash is an exfoliator and cleanser in one. It uses high-powered AHAs to brighten, hydrate, and smooth out skin. This soap-free NeoStrata face cleanser also helps to minimize skin irritation with the help of L-bionic Acid.
Formulated for oily, dry, and normal skin, the Foaming Glycolic Wash is available for $40 (4.2oz).
NeoStrata Pure Hyaluronic Acid Biocellulose Mask Review
Coconut water is known for its super-effective hydrating abilities. It contains essential electrolytes that fuel and balance your system.
Just like coconut water, the Pure Hyaluronic Acid Biocellulose Mask infuses skin with juicy hydration to plump skin and smooth out lines.
Made with 0.15% Hyaluronic Acid, it attracts moisture to skin and helps to keep it in. This form-fitting mask hugs your face to get into all the nooks and crannies so no spot is left untreated.
A package that includes one mask is $10. Though you might feel silly with this mesh-like mask on, the ultra-soft skin you’ll reveal upon removal makes it SO worth it. Neostrata developed this product for dry, sensitive, or normal skin.
NeoStrata Exfoliating Mask Review
Acne is a pain from start to finish, causing skin discoloration even as it goes away. It can really take a toll on our self-confidence, so why not try to treat the aftermath acne leaves behind?
The Exfoliating Mask helps to reduce the appearance of pores and improve your complexion. Its unique 8% Neoglucosamine mixture penetrates deep into the skin for dramatic results. Just rub this mask on and keep it on overnight to encourage clear, even skin the next morning.
High-strength, oil-free, and fragrance-free, the Exfoliating Mask is $42 (2.5fl oz). NeoStrata recommends this mask for normal or oily skin.
NeoStrata Intensive Eye Therapy Review
Our eyes are the first thing to give our age away. Your skin in this area is incredibly thin, so skin concerns associated with aging, such as wrinkles and fine lines, often show up here first.
The Intensive Eye Therapy is made with peptides and fruit stem cell extract to help regenerate new cells and tighten skin. Need proof? The dramatic before and after pictures available on NeoStrata’s website show just how well this product works.
This Neoglucosamine cream is also made with hyaluronic acid for a hit of moisture and caffeine for de-puffing.
Just like our eyes, the skin on our necks usually thins quickly too. To target both areas, pair this eye therapy with the NeoStrata Neck Cream! The Intensive Eye Therapy is available for $86 (0.5oz).
NeoStrata Brightening Eye Cream Review
Whether it’s your physiology or a nutritional deficiency, dark circles cause our eyes to look tired, even when we’re not. Why not do something about it? You can help your eyes look refreshed and alert, as if you had a full night of sleep, even if you didn’t.
The Brightening Eye Cream uses antioxidants and vitamins C & E to lighten dark circles while smoothing and moisturizing the skin.
This NeoStrata eye cream also improves the tone and texture of your skin with peptides and algae extracts for a more youthful, illuminated appearance. It is available for $62 (0.5oz).
NeoStrata Skin Brightener Review
So many of us use makeup to cover up what we don’t want seen by others, applying highlighter, bronzer, or blush to brighten our appearance. But those who have experienced the power of a great skincare routine will tell you how it eliminated the need for makeup and inspired more confidence with their natural look.
The Skin Brightener uses antioxidants to heal and protect skin, while NeoGlucosamine exfoliates for a naturally brighter appearance. Plus, this moisturizer has a Broad Spectrum SPF 35 to help protect you from skin damage that leads to premature aging.
Protect and naturally illuminate your skin with the Skin Brightener for $65 (1.4oz). Or, try the NeoStrata Bionic Face Cream as an emollient alternative.
NeoStrata Dark Spot Corrector Review
Sun exposure produces melanin, and we have that to thank for the gorgeous tans we get each summer. But those tans can also have some negative side effects, leading to early signs of aging, skin damage, and dark spots.
When you apply the Dark Spot Corrector, this fast-absorbing gel finds the dark spots on your face. It then lightens these dark spots with the help of its formula of 10% AHA and BHA mixtures. This gel also contains vitamin C, Kojic Acid, and Licorice to even skin tone and brighten it up.
NeoStrata recommends this powerful correcting gel for normal skin types. Safe to use twice daily, the Dark Spot Corrector is $30 (0.7oz).
NeoStrata Lotion Plus Review
Our skin changes as we age. It doesn’t have all of the fat, collagen, and hydration it used to, letting bones and veins show through more easily. All of these changes result in an aged look. This NeoStrata review isn’t attacking anyone with aging skin, it happens to all of us, but for those whom it bothers, they can do something about it.
The Lotion Plus is made with Glycolic Acid to help combat the signs of aging on your face and body. This all-over lotion moisturizes skin, evens skin tone, and helps to restore elasticity.
Safe for oily, dry, and normal skin, NeoStrata’s Lotion Plus is $55 (6.8oz). For your first two weeks of use, NeoStrata recommends using this product once per day. After that time, if your skin reacts well, you can increase usage to twice daily.
NeoStrata Gel Plus Review
NeoStrata introduced the beauty industry to Glycolic Acid, so it’s safe to say they know a thing or two about how to use it. The Gel Plus contains a high level of glycolic acid and is best used by those who have experience with it.
Glycolic acid exfoliates skin while encouraging cell turnover and regeneration. This helps to reduce the size of pores and smooth out any roughness.
The lightweight and potent Gel Plus is best for oily skin that is prone to breakouts and costs $52 (4.2fl oz). Remember to always follow up with your SPF!
NeoStrata Reviews: What Do Customers Think?
So far, this NeoStrata review is really impressed by the brand’s products. They’re packed with powerful ingredients to get the job done. To truly see how effective these products are, we searched the web for customer testimonials.
Ahead, you’ll find customer reviews sourced from the brand’s website, Really Ree, and Makeup Alley. We’ll focus on their personal experience with some of the brand’s top-selling products.
On NeoStrata’s website, their products have been rated hundreds of times. Overall, users are pleased with how hydrating, rejuvenating, and easy to apply products are. Most of their bestsellers were awarded an average of 4.3/5 stars or higher:
- Triple Firming Neck Cream: 205 reviews and an average of 4.3/5 stars
- Intensive Eye Therapy: 356 reviews and an average of 4.6/5 stars
- Bionic Face Cream: 843 reviews and an average of 4.3/5 stars
- PHA Facial Cleanser: 860 reviews and an average of 4.3/5 stars
- Tri-Therapy Lifting Serum: 303 reviews and an average of 4.6/5 stars
- Matrix Support: 248 reviews and an average of 4.4/5 stars
- NEOSTRATA® Cellular Restoration™: 272 reviews and an average of 4.5/5 stars
- Exfoliating Wash: 304 reviews and an average of 4.6/5 stars
- Intensive Eye Therapy: 356 reviews and an average of 4.6/5 stars
In positive NeoStrata reviews, customers particularly love the Intensive Eye Therapy for how effective it is at reducing the appearance of fine lines and wrinkles. One skeptical user was surprised by its efficacy: “It noticeably plumped my skin and removed my crows feet. I really can’t believe it. I love that a little goes a long way. It feels nice when applied. I will definitely buy it when I run out.”
Similarly, an in-depth testimonial on Really Ree gives an account of the author’s personal experience with the NeoStrata Retinol and NAG Complex. The author wrote that the serum hydrated and smoothed her skin, while also reducing breakouts:
“It made a real difference to my skin. The texture was so improved that I couldn’t stop touching my new smooth face. I haven’t had any new acne breakouts since using it, which is saying something.”
The main negative about this product was the effects that retinol can have on skin, “such as redness and peeling.” The author notes that users should start slow and work their way up. She had applied too much of the product without building tolerance and “felt the burn” of it on her skin.
On Makeup Alley, NeoStrata’s products have an overall average rating of 4.1/5 stars from 1.4k users. The most-reviewed product is their Toning Solution, which was awarded a 4.3/5 stars from 85 ratings. Overall, customers noted that they saw quick results, less dry and dull skin, and fewer dark spots. Take these testimonials:
- “[I actually saw] tangible results in about a week. All my dark spots basically just peel off, my skin is smoother, less breakouts.”
- “I am 30ish and this toner has gotten rid of EVERY SINGLE 1ST SIGN OF AGING PROBLEM I had… My issues were these; dry skin, oily skin, super oilier during my cycle, dehydration, fine lines around the eyes, dull uneven skin tone, flaky cheeks, black heads…After just TWO uses, I could feel my facial serum finally being absorbed… after 8, fine lines around eyes start to diminish.”
Though their products seem to be well-loved by many users, we did find some negative NeoStrata reviews. The most-mentioned complaints surround the price and texture of some products.
There are a handful of complaints about the Tri-Therapy Lifting Serum on the brand’s website that mention these aspects: “I didnt like the thick, sticky texture of this serum. It left a residue on my hands & face after using it.”
Another user didn’t like the texture and saw no results: “expected to see some change in my skins appearance i.e.. pore size , more even skin tone , more hydrated , lessening of lines etc. Basically all the things the sample group stated . I have seen none of that . It makes my skin feel soft but tacky . Definitely not good value for your money.”
We get it. When you purchase a high-end (i.e. expensive) skincare product, you want to see results. We are happy to report that the vast majority of customers saw improvement after using NeoStrata’s products, but they did not work for some customers. This result is to be expected with skincare, as products are not one-size-fits-all.
Thankfully, the brand offers a 30-day money-back guarantee, which means you can try their products risk-free!
Is NeoStrata Worth It?
NeoStrata’s products help you help your skin with science-backed ingredients that deliver real results. The brand’s founders Dr. Ruey Yu and Dr. Eugene Van Scott have decades of experience in the field. They have performed groundbreaking research on skincare products, much of which has been influential to other brands.
NeoStrata continues to make discoveries and formulate unique products to help customers with their skin issues. The brand is now owned by Johnson & Johnson who made their products more accessible in drug stores, but kept their ingredient formulations just as powerful.
This dermatological skincare collection is rated above 4/5 stars across review sites. It is loved for its ability to provide real, long-lasting results. Plus, with a focus on clinically proven products, customers are able to see real results before they buy the product.
Though some customers are unhappy with the price of products, NeoStrata’s prices are comparable to other science-backed skincare lines. Of course, if you’re investing in quality products, you want to see results. Thankfully, thousands of users have reported less noticeable dark spots, wrinkles, and fine lines, more hydration, and improved texture.
Some users did not see results. Unfortunately, skincare products are not universal. Thankfully, the company offers a 30-day money-back guarantee if a product does not work for you. For all of these reasons, this NeoStrata review believes they are worth the money.
NeoStrata Promotions & Discounts
Right now, there are a few promotions and discounts available on NeoStrata.com:
- 20% off your first order when signing up to their mailing list
- Free shipping and 3 free samples on orders over $75
Where to Buy NeoStrata
NeoStrata products can be bought either directly from NeoStrata.com. There are also authorized sellers, including Editors Pick, Look Fantastic, BeautySense, SweetCare, Cosmetics NOW, Zest Beauty, and SkinMedix.
Is NeoStrata a Canadian company?
NeoStrata has headquarters in both the USA and Canada. They offer two different websites for shoppers: NeoStrata.com and NeoStrata.ca.
What is NeoStrata used for?
The brand offers products for various skincare concerns. Here are some examples: NeoStrata Cellular Restoration can help reduce the signs of aging, including fine lines, dark spots, and wrinkles; NeoStrata Resurface can help to smooth skin, reduce the size of pores, unclog pores, and reduce acne; NeoStrata Skin Active tackles a range of aging skin concerns.
Is NeoStrata good for acne?
NeoStrata’s Clarify line is good for acne. This product helps to unclog pores, targets oiliness, and reduces blemishes. The brand’s website offers detailed information for what each product helps with.
What is NeoStrata’s Shipping Policy?
Though NeoStrata products are available in 75 countries, their website only ships within the USA. Delivery times vary by location. They offer the following shipping options:
- Standard 1-7 business days: $8, or free for orders over $75
- 3 Day: $12
- 2 Day: $15
- Next Day: $20
- Alaska, Hawaii, Puerto Rico, Guam & Virgin Islands 2 Day: $25
What is NeoStrata’s Return Policy?
NeoStrata has a 30-day money-back guarantee on all of their products. To return a product, you’ll need to do the following things:
- Contact customer service
- They will give you return instructions and a return form
- Be sure that the item you are returning is in its original packaging and in like-new condition
How to Contact NeoStrata
For any questions that this NeoStrata review did not include, you can contact them through:
- Customer Care Center: available on NeoStrata.com
- Phone: 1-800-628-9904 (Monday through Friday, 9am to 5:30pm EST)
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