NeoStrata Review

About NeoStrata

NeoStrata Review

Have you ever had someone ask you if you were sick or said that you looked tired when really you just weren’t wearing any makeup? It can be a bummer when our skin doesn’t look the way we feel, healthy and glowing. That’s why skincare has become a science all its own.

NeoStrata is a skincare company that specializes in regenerative products. By removing dead and dull skin, balancing pH, and encouraging cell renewal, NeoStrata helps give healthier and younger-looking skin at any age.

The brand has had plenty of media coverage, too, appearing in;,, Elle Canada, Women’s Health, Coveteur, Shape, The Times, Allure, Town & Country, Who What Wear and many other publications. They also have a following of 49.1k on Instagram and are loved by celebrities like Jess Glynne.

Their award-winning products hold such titles as the 2022 New Beauty Award – Best Retinol Serum, 2022 Glamour Beauty Award Winner – Retinol (#12 Best Retinol Product), 2021 InStyle Best Beauty Buys, 2020 Canadian Beauty Award for Best Skincare and a 2020 NewBeauty Award for best Skin Hydrator.

But does all that hype guarantee this is the brand for you? That’s what we intend to find out. This NeoStrata review will give you a rundown of what the company has to offer, including their bestsellers, customer reviews, promotions, and more, to help you decide if their line of restorative skincare is worth the buy.

Overview of NeoStrata

NeoStrata Review

Well before the dawn of NeoStrata, both founders were making waves with their combined 40+ years of research in skincare science. This duo were the ones to discover the exfoliating benefits of Alpha Hydroxy Acids in 1974, laying the groundwork for thousands of other brands to incorporate it into their own formulas.

Eventually, the two doctors founded their own brand in 1988 and have continued to create groundbreaking formulas, which they’ve since patented. According to their website, the name NeoStrata means “New Layers,” two words which they say “perfectly describe our skincare philosophy that visible results come from renewing layers of the skin.”

The brand has headquarters in New Jersey, US, and Montreal, Canada, and is sold in 85 countries around the world. They were acquired by Johnson & Johnson in 2016, making their product profoundly more accessible without skimping on the quality.

Now that this NeoStrata review has filled you in on the brand’s story, let’s go over some general highlights of the brand before we get into the meat of the review.


  • Clinically-proven formulas
  • Dermatologist level skincare
  • Specialize in regenerating skin for a smoother, younger, or brighter appearance
  • Various collections to tackle a range of skin concerns 
  • Formulated for skin at any age
  • Thousands of customers report results after using their products
  • Available in 85 countries
  • 30-day money-back guarantee
NeoStrata Review

NeoStrata products are unique and use patented formulations to deliver long-lasting results. With a wide range of products, such as face washes, masks, serums, and lotions, it can be hard to know where to start. That’s why this NeoStrata review will cover their bestselling products, their unique ingredients, and the results they provide.

NeoStrata Products Review

NeoStrata’s bestselling products work to give you radiant, renewed skin. Ahead, you’ll find calming cleansers, skin rejuvenating masks, eye-enhancing creams, and skin-brightening lotions and gels that help your skin look its best.

NeoStrata 15% Vitamin C + PHA Serum Review

We hear a lot about how beneficial vitamin C is for the body, but what about the complexion? According to the skin experts at Neostrata, vitamin C can brighten, decrease signs of aging, and lighten dark spots from the sun.

Enter the 15% Vitamin C + PHA Serum the newest product launch from Neostrata. This concentrated yet lightweight serum gives skin a megadose of 15% Vitamin C. Plus, the cooling gel-like texture is perfect for the warmer months.

In addition to antioxidants from pure green tea and gentle exfoliation from polyhydroxy acid, this formula absorbs quickly into the skin and spreads evenly for maximum benefits.

With the UV rays about to be at their most dangerous, it’s the perfect time to start using the 15% Vitamin C + PHA Serum. It can be yours for $55 (you’ll get three free samples at checkout!).

NeoStrata Foaming Glycolic Wash Review

The Foaming Glycolic Wash is an exfoliator and cleanser in one. It uses high-powered Alpha Hydroxy Acids as well as Glycolic Acid (two ingredients the brand’s founders proved to be effective with their own research) to brighten, hydrate, and smooth out the skin. This soap-free NeoStrata face cleanser also helps to minimize skin irritation with the help of L-bionic Acid.

A critical first step in many skincare regimens, exfoliating helps shed dead skin cells and encourages the growth of new, fresh ones. Plus, it ensures that the serums you apply can penetrate deep into your skin to take effect.

Formulated for oily, dry, and normal skin, the Foaming Glycolic Wash is available for $40 (4.2oz).

NeoStrata Pure Hyaluronic Acid Biocellulose Mask Review

The Pure Hyaluronic Acid Biocellulose Mask infuses skin with juicy hydration to plump skin and smoothes out lines.

Made with 0.15% Hyaluronic Acid, it attracts moisture to the skin and helps to keep it in. This form-fitting mask hugs your face to get into all the nooks and crannies, so no spot is left untreated.

Though you might feel silly with this mesh-like mask on, the ultra-soft skin you’ll reveal upon removal makes it SO worth it. Neostrata developed this product for dry, sensitive, or normal skin.

A package that includes one mask is $10

NeoStrata Exfoliating Mask Review

Acne is a pain from start to finish, causing skin discoloration even as it goes away. It can really take a toll on our self-confidence, so why not try to treat the aftermath acne leaves behind?

The Exfoliating Mask helps to reduce the appearance of pores and improve your complexion. Its unique 8% Neoglucosamine mixture penetrates deep into all skin types for dramatic results. Just rub this mask on and keep it on overnight to encourage clear, even skin the following morning.

High-strength, oil-free, and fragrance-free, the Exfoliating Mask is $42 (2.5fl oz).

NeoStrata Intensive Eye Therapy Review 

Our eyes are the first thing to give our age away. Your skin in this area is incredibly thin, so skin concerns associated with aging, such as wrinkles and fine lines, often show up here first.

The Intensive Eye Therapy is made with peptides and fruit stem cell extract to help regenerate new cells and tighten skin. Need proof? The dramatic before and after pictures available on NeoStrata’s website show just how well this product works.

This Neoglucosamine cream is also made with hyaluronic acid for a hit of moisture and caffeine for de-puffing.

Just like our eyes, the skin on our necks usually thins quickly too. To target both areas, pair this eye therapy with the NeoStrata Neck Cream! The Intensive Eye Therapy is available for $86 (0.5oz).

NeoStrata Brightening Eye Cream Review

Whether it’s your physiology or a nutritional deficiency, dark circles cause our eyes to look tired, even when we’re not. Why not do something about it? You can help your eyes look refreshed and alert, as if you had a full night of sleep, even if you didn’t.

The Brightening Eye Cream uses antioxidants and vitamins C & E to lighten dark circles while smoothing and moisturizing the skin.

This NeoStrata eye cream also improves the tone and texture of your skin with peptides and algae extracts for a more youthful, illuminated appearance. It is available for $62 (0.5oz).

NeoStrata Skin Brightener Review

So many of us use makeup to cover up what we don’t want to be seen by others, applying highlighter, bronzer, or blush to brighten our appearance. But those who have experienced the power of a great skincare routine will tell you how it eliminated the need for makeup and inspired more confidence with their natural look.

The Skin Brightener uses antioxidants to heal and protect the skin, while NeoGlucosamine exfoliates for a naturally brighter appearance. Plus, this moisturizer has a Broad Spectrum SPF 35 to help protect you from skin damage that leads to premature aging.

Protect and naturally illuminate your skin with the Skin Brightener for $65 (1.4oz). Or, try the NeoStrata Bionic Face Cream as an emollient alternative.

NeoStrata Dark Spot Corrector Review

Sun exposure produces melanin, and we have that to thank for the gorgeous tans we get each summer. But those tans can also have some adverse side effects, leading to early signs of aging, skin damage, and dark spots.

When you apply the Dark Spot Corrector, this fast-absorbing gel finds the dark spots on your face. It then lightens these dark spots with the help of its formula of 10% AHA and BHA mixtures. This gel also contains vitamin C, Kojic Acid, and Licorice to even skin tone and brighten it up.

NeoStrata recommends this powerful correcting gel for normal skin types. Safe to use twice daily, the Dark Spot Corrector is $30 (0.7oz).

NeoStrata Lotion Plus Review

Our skin changes as we age. It doesn’t have all of the fat, collagen, and hydration it used to, letting bones and veins show through more easily. All of these changes result in an aged look. And while there’s certainly nothing wrong with aging gracefully, for those whom it bothers, this NeoStrata review is glad there’s something they can do about it.

The Lotion Plus is made with Glycolic Acid to help combat the signs of aging on your face and body. This all-over lotion moisturizes skin, evens skin tone, and helps to restore elasticity. NeoStrata recommends using this product once per day for your first two weeks of use. After that time, if your skin reacts well, you can increase usage to twice daily.

Safe for oily, dry, and normal skin, NeoStrata’s Lotion Plus is $55 (6.8oz). 

NeoStrata Gel Plus Review

NeoStrata introduced the beauty industry to Glycolic Acid, so it’s safe to say they know a thing or two about how to use it. The Gel Plus contains a high level of glycolic acid and is best used by those who have experience with it.

Glycolic acid exfoliates the skin while encouraging cell turnover and regeneration. This helps to reduce the size of pores and smooth out any roughness

The lightweight and potent Gel Plus is best for oily skin that is prone to breakouts and costs $52 (4.2fl oz). Remember to always follow up with your SPF!

NeoStrata Reviews: What Do Customers Think?

NeoStrata Review

So far, this NeoStrata review is really impressed by the brand’s products packed with powerful ingredients. But, to truly see how effective these products are outside the lab and out in the field, we searched the web for customer testimonials.

Ahead, you’ll find customer reviews sourced from the brand’s website, Really Ree, and Makeup Alley. We’ll focus on their personal experience with some of the brand’s top-selling products.

On NeoStrata’s website, their products have been rated hundreds of times. Overall, users are pleased with how hydrating, rejuvenating, and easy to apply products are. Check out this breakdown of their bestsellers:

  • Triple Firming Neck Cream: 4.6/5 stars out of 245 reviews
  • Intensive Eye Therapy: 4.6/5 stars out of 266 reviews
  • Bionic Face Cream: 4.5/5 stars out of 71 reviews
  • PHA Facial Cleanser: 4.8/5 stars out of 69 reviews
  • Tri-Therapy Lifting Serum: 4.7/5 stars out of 232 reviews
  • Matrix Support: 4.5/5 stars out of 279 reviews
  • Exfoliating Wash: 4.2/5 stars out of 12 reviews
  • Intensive Eye Therapy: 4.6/5 stars out of 266 reviews

In positive NeoStrata reviews, customers particularly love the Intensive Eye Therapy for its effectiveness in reducing the appearance of wrinkles. One skeptical user was surprised by its efficacy: “It noticeably plumped my skin and removed my crows feet. I really can’t believe it. I love that a little goes a long way. It feels nice when applied. I will definitely buy it when I run out.

Similarly, an in-depth testimonial on Really Ree gives an account of the author’s personal experience with the NeoStrata Retinol and NAG Complex. The author wrote that the serum hydrated and smoothed her skin while also reducing breakouts:

It made a real difference to my skin. The texture was so improved that I couldn’t stop touching my new smooth face. I haven’t had any new acne breakouts since using it, which is saying something.”

On Makeup Alley, NeoStrata’s products have an overall average rating of 4.1/5 stars from 1.4k users. The most-reviewed product is their Toning Solution, which was awarded 4.3/5 stars from 85 ratings. Overall, customers saw quick results, less dry and dull skin, and fewer dark spots.

Though their products seem to be well-loved by many users, we did find some negative NeoStrata reviews. The most common complaints surround the price and texture of some products, while some saw no results. This result is to be expected with skincare, as products are not one-size-fits-all.

We get it. When you purchase a high-end (aka super expensive) skincare product, you want to see results. However, we are happy to report that most customers saw improvement after using NeoStrata’s products.

Is NeoStrata Worth It?

NeoSrtrata Review

In case it wasn’t obvious, the answer is yes! NeoStrata uses groundbreaking research from true experts in the field to create science-backed products that provide real, long-lasting results.

Though any clinically-proven skincare line is bound to be costly, NeoStrata’s prices are comparable to other science-backed skincare lines. Of course, if you’re investing in quality products, you want to see results. Thankfully, thousands of users have reported less noticeable improvement with dark spots, wrinkles, fine lines, and texture.

While some users did not see results, no skincare product is universal. Thankfully, the company offers a 30-day money-back guarantee if a product does not work for you. For all of these reasons, this NeoStrata review believes they are worth the money.

NeoStrata Promotions & Discounts 

NeoStrata Review

Right now, there are a few promotions and discounts available on

  • 20% off your first order when signing up for their mailing list
  • Free shipping and 3 free samples on orders over $75

Where to Buy NeoStrata

NeoStrata Review 5

NeoStrata products can be bought either directly from or the following websites:



NeoStrata Review

What is NeoStrata used for? 

NeoStrata formulas offer premium collections and specific solutions for a variety of discoloration and antiaging concerns such as age spots, wrinkles, dark spots, post acne marks, redness, sensitivity, dullness, and sun protection.

Is NeoStrata good for acne? 

NeoStrata‘s Clarify line is good for acne. This product helps to unclog pores, targets oiliness and reduces blemishes. The brand’s website offers detailed information for what each product is good for.

What is NeoStrata’s Shipping Policy?

Though NeoStrata products are available in 75 countries, their website only ships within the USA. Delivery times vary by location. They offer the following shipping options:

  • Standard (1-7 business days): $8 or free for orders over $75
  • 3 Day: $12
  • 2 Day: $15
  • Next Day: $20
  • Alaska, Hawaii, Puerto Rico, Guam & Virgin Islands 2 Day: $25

What is NeoStrata’s Return Policy?

NeoStrata has a 30-day money-back guarantee on all of their products. To return a product, you’ll need to do the following things:

  1. Contact customer service
  2. They will give you return instructions and a return form
  3. Be sure that the item you are returning is in its original packaging and like-new condition

How to Contact NeoStrata

For any questions that this NeoStrata review did not include, you can contact them through:

  • Their Customer Care Center on
  • Phone: 1-800-628-9904 (Monday through Friday, 9am to 5:30pm EST)

Need more options? Check out these popular skincare brands:


True Botanicals


Versed Skincare

NuFACE Skincare

Ask the community or leave a comment

Your email address will not be published.

This field is required