Prose believes hair care is a personal journey, and for that reason, they create custom hair care products using different formulations to develop unique products to suit each of their client’s needs. Their thorough Prose consultation process ensures the best results are achieved, and customers can make changes to their own formulas as their hair improves.
Prose has been featured in numerous media platforms like Bazaar, Vogue, GQ, and Bustle. Plus, the Prose Instagram page has a whopping 148k followers, and their website has over 150k 5-star reviews.
This Prose hair care review will take a look at the brand, how their membership works, what customers have to say about their products, and more, to help you decide if they’re worth the buy.
Overview of Prose
Prose was founded in France by Arnaud Plas in 2017. Today, the company currently operates out of Brooklyn, New York. Arnaud has beauty in his bones, and was formerly a part of the digital team at L’Oreal.
Prose has an R&D team of chemists in Paris who design the customized formulas. They are a Certified B Corporation and are committed to being transparent and reducing their carbon footprint by using sustainable harvesting practices and paying their workers fair wages around the world.
This Prose hair care review will now highlight some of the pros and cons of the brand.
- Sustainable and ethical company committed to reducing their carbon footprint
- Custom hair care products developed to your specific hair needs
- Cruelty-free, paraben-free, sulfate-free, non-GMO, phthalate-free, and alcohol-free products
- Customers associate hair loss prevention to Prose products
- Users report softer, shinier, healthier hair
- Pricier than other hair care products on the market
- Some customers report products having the reverse effect than intended
- No international shipping
Prose products are all custom-formulated with ingredients tailored to suit your specific hair type, what you’d like to achieve with their products, your lifestyle, and even your location.
Prose Hair Care Bestsellers
This Prose hair care review will feature the brand’s bestselling products, including details on the results that accompany the products, how to use them, and key ingredients. Check out what Prose can do for your mane:
Prose Pre-Shampoo Hair Mask Review
The Pre-Shampoo Hair Mask works to add moisture back into dry, lifeless hair. Depending on your moisture needs, Prose tailors this mask to hydrate and repair damaged hair.
This Prose hair mask uses nourishing ingredients to provide hydration, antioxidants, cuticle nutrition, anti-breakage, and deep nutrition to hair. Ingredients of the formula include Mango Butter, Lilac Extract, Sunflower Oil, Castor Oil, Silk Proteins, and Jojoba Oil.
The Pre-Shampoo Hair Mask is to be used on damp hair before you shampoo, for up to 30 minutes. This highly concentrated pre-wash treatment comes as 8.5fl oz for $38.
Prose Pre-Shampoo Scalp Mask Review
People tend to forget about the importance of taking care of their scalp. It’s where our hair initially grows! To achieve and manage healthy hair, you must have a healthy scalp–one that is properly hydrated, nourished, and clean.
The Prose Pre-Shampoo Scalp Mask comes in an 8.5 fl oz jar and contains micro-exfoliators to help restore balance and purify your scalp. It soothes and refreshes skin, creating the perfect conditions for the next steps in your hair care routine.
An example formula contains Peppermint extract, Grapefruit Oil, Kale Extract, CBD Powder, Bamboo Charcoal, Pro Vitamin B5. These ingredients work to regulate sebum, soothe and nourish your scalp, and provide detoxification and hydration.
All of the benefits from the Prose Pre-Shampoo Scalp Mask can be yours for $38.
Prose Shampoo Review
Sulfate-free and ready to rock. This Shampoo does whatever your own unique hair needs it to. Formulas range to address needs like rebalancing roots and adding hydration. Because this shampoo does not contain sulfates, you still have the ability to work it into a light lather, but it may not be what you’re used to with traditional shampoos.
You can use your Shampoo as much as needed. Frequency depends on your hair texture, activity level, and many other factors. This Prose hair care review notes that you shouldn’t wash your hair daily, as it can lead to excess oil and frizz. But that’s exactly why dry shampoo was developed!
A sample formula of the shampoo contains Licorice extract, Sunflower Oil, Apple Cider Vinegar, Argan Oil, Prebiotics, and Silk proteins, that act as a scalp soother, infuse your hair with antioxidants, add shine, and provide nourishment, balance, and cuticle nutrition. The Shampoo comes as 8.5fl oz size with a Prose shampoo pump for $25.
Prose Conditioner Review
Wouldn’t it be nice to be able to add moisture, shine, and bounce to your hair without the heaviness that some conditioners bring? If you’re looking to boost curls and minimize frizz, Conditioner could be the product for you.
To lock in moisture, be sure to fully rinse the conditioner out of your hair and finish with a shot of cold water. This helps to lock in moisture and boost shine. A review from Hello Giggles regarding the Conditioner reads, “Luckily, not only does this conditioner adequately get all my insane tangles out, but it really does leave my hair feeling healthy and hydrated. The result is soft, shiny hair that feels super clean.”
Potent ingredients work together to bring shine, pollution defense, fiber repair, antioxidants. Not to mention, they provide moisture and act as a UV absorber. The Conditioner is designed to be used in conjunction with their shampoo and comes in the same size of 8.5fl oz for $25.
Prose Hair Oil Review
If you aren’t already using hair oil, it’s time to set up your hair care game. Hair Oil works to repair split ends and improve hair texture by adding moisture and nourishment, all while renewing lifeless looking strands. We may not realize it, but our hair suffers extreme damage from blow drying, flat irons, and other heat tools.
You can use the Hair Oil before washing, or as a finishing product when styling. The oil will protect your hair and smooth frizz. To use for styling, start with a small amount and if needed, add more. This will help avoid slick or greasy looking hair.
One bottle measures 1.7fl oz and contains no added fragrances, but does offer a light almond oil scent. Ingredients in your Hair Oil could include Grapeseed Oil, Cucumber Oil, Siberian Pine Nut Oil, Shea Oil, Rice Bran Oil, and Rosehip Oil. This natural and nourishing must-have product retails for $48.
Prose Dry Shampoo Review
Dry shampoo has taken off and become wildly popular in the beauty industry over the last ten years. This Prose hair care review believes it’s because the average schedule is so jam-packed; feed the kids, go to work, head to the gym, head back to work, cook dinner, etc.
We’re squeezing more into our days than ever before, leaving our hair to fall limp by the wayside. Or, maybe we simply just don’t have the energy to wash and style our hair daily.
Traditional dry shampoos are pretty unappealing. Just take a look at their ingredient list, as we know it’ll shock you. Dry Shampoo contains only natural ingredients like Menthol, Tapioca starch, and Witch Hazel extract. These combined ingredients work together beautifully to provide freshness, volume, and oil control to oily or lifeless hair.
To use, part your hair into sections and spray directly on your roots. Press down on the pump gently as this Prose hair care review notes that a little goes a long way. Let the powder sit for one-minute, massage into your scalp, then brush or blow dry out.
This translucent, refreshing (and actually good for you) Dry Shampoo comes in a 1.4fl oz. bottle for $25.
Prose Curl Cream Review
Curls can be difficult and stressful to manage, and often, they’re not treated the right way. This curl cream will help you see the true potential of your curls, and may make you fall back in love with your natural texture. Goodbye flat iron!
Curl Cream defines natural waves, curls, and coils (Type 2 waves, Type 3 curls, Types 4A, 4B, and 4C coils) keeping them hydrated and frizz-free. The special formula works to add definition to your curl pattern and gives a light hold without a stiff finish. You can say goodbye to drugstore gel, too.
To use, slightly dampen your hair but be sure to avoid the roots. Apply a small amount of the cream to your individual curls, scrunch, and air dry. This 5.1fl oz Curl Cream will finally let you wear your hair curly again, and not in a ponytail, for $25.
Prose Leave-In Conditioner Review
Give your hair an extra boost of hydration and shine with the Leave-In Conditioner. Simply spritz in hair before, or after, your regular shower routine for smoother, more manageable hair.
This 5.1fl oz. bottle of Leave-In Conditioner is non-greasy and will not weigh your hair down. Instead, expect added volume while promoting hair health.
This product can also be used as a detangler before you wash, but it’s important to use on damp hair. Another plus is that this Leave-In serves as a heat-protectant for the next steps in your beautification process. Whether your blow drying, straightening, or curling, you’ll feel safer knowing your hair is protected up to 450 degrees F.
Ingredients like Fermented Rice Water, Acacia Collagen, Caviar Lime Extract, Pea protein, Copaiba Oil, and Ungurahui Oil work together to deliver more smooth, beautiful looking hair for $25.
A Prose Membership is the ideal option for those who would like to see positive hair changes over time. Even though some customers report Prose products have improved the health of their hair in just one use, you’re going to want to see those results all the time.
A Prose Membership is a flexible subscription plan that has no additional cost to sign up. When you sign up for a membership, you’ll receive 15% off shipping, limited-edition gifts, new product testing, limited edition products, and exclusive content like their guided audio series. Plus, for every 10 products you purchase, they’ll give you one for free.
You can customize your plan to receive your order at any frequency you like, and have the ability to pause or cancel your plan at any time with no penalty fee.
For new users to sign up, subscribe to your Prose products at checkout. If you’ve bought Prose products before, you’ll need to start by accessing your Prose sign in. Join by entering your Prose login on Prose.com and head to ‘My Prose Account’. From there, simply click ‘My Salon Membership’.
Prose Reviews: What Do Customers Think?
This Prose hair care review will take a look at feedback on the brand’s website and Facebook page, Reddit, as well as an Allure magazine review, to see what customers’ experience has been with the brand, their products, customer service, and shipping.
A detailed Prose Reddit review claimed the brand was “true to their word” when it came to shipping, as she received her order “in the mail about 4 days after” she ordered. In regards to the hair mask, “My scalp itches every 2 minutes…for once I didn’t want to scratch.”
After using the shampoo and conditioner, the same customer reported, “My hair smelled incredible, and it felt ridiculously CLEAN.” Her overall opinion of her Prose routine was that her hair felt “light and healthy”, her curls were “defined” and have “never felt soft like this, unless I got [my hair] professionally done.”
An honest Prose trial on Allure noted that Prose products gave the reviewer “silkier hair and less tangle-prone strands.”
One of the many positive Prose shampoo reviews on Prose.com states, “Prose is the best shampoo and conditioner I have ever used – and I have used a lot, including keratin treatments, anti-frizz sprays, all kinds of brands from the salons.”
There are a few customers on Facebook that dislike Prose products, one says,“After 2 uses my hair looks dryer and so much more frizz! I followed the provided instructions to a T.” However, the overall response on Facebook is overwhelmingly positive, and customers give the brand 4.5/5 stars.
Another review from their Facebook page that this Prose hair care review found incredibly helpful said, “Their customer service can’t be beat…they are very attentive and caring…not only did they allay my worries, but handled the situation in the most customer friendly way.”
Another Facebook review that speaks highly says, “Since I’ve started using Prose, my hair has stopped falling out, is so easy to manage and has been really full and not damaged at all.”
Is Prose Worth It?
The worst reviews this Prose hair care review came across speak of the products having the reverse effect as intended. As detailed as the brand’s intake questionnaire is, as with any beauty product, different ingredients have different effects on different people.
But what this Prose hair care review loves about the brand is that if you’re willing to give them a second shot, they will tweak your next purchase if something went wrong in your initial order. We will admit that their products are pricey.
That being said, any products that are made completely from natural ingredients, by people who are paid fair wages, by a brand that uses sustainable practices, is going to be a little bit more on the expensive side.
There are many Prose hair care reviews that report how the products saved and transformed their hair, stopped hair loss, and restored curl patterns. This speaks to the fact that the formulas really do work. Overall, we think these products are worth the buy.
Prose Promotions & Discounts
There are currently no Prose promotions or discounts available on their website. Keep in mind that when you sign up for their membership, you receive perks including 15% off shipping, limited-edition gifts, new product testing, limited edition products, and exclusive access to their guided audio series.
Where to Buy Prose
Customers must purchase hair care directly from Prose.com in order to create your custom-formulation.
Where is Prose located?
Prose headquarters are located in New York. Their lab is based in Paris.
Where is Prose made?
All Prose products are created and developed in Paris. They use sustainable ingredients from around the world.
How does the Prose membership work?
To become a Prose member, choose the subscription option at checkout. It’s available with no additional costs, but you will sign up to receive their products at a frequency of your choice at checkout.
When you become a member, you will enjoy perks like 15% off shipping, limited-edition gifts, new product testing, limited edition products, and exclusive content.
Is Prose all natural?
Prose carefully selects a variety of natural and synthetic ingredients. The synthetic ingredients have mild risk. Formulas are always free of Parabens, Mineral Oils, Dyes, Sulfates, GMOs, Phthalates, and Methylisothiazolinone.
Is Prose eco-friendly?
The brand is a Certified B Company, and their aim was to be carbon neutral by the end of 2020. The brand is transparent about their carbon footprint, and they only use ingredients that have been sustainably gathered.
Although they use PET plastic bottles (for good reason), their plastic is 100% recyclable and is lighter, which lowers the weight for shipping and ultimately results in lower carbon emissions.
Do Prose products contain sulfates?
Prose products never contain sulfates. Their shampoos produce a light lather, much less than regular shampoos that contain sulfates.
What kind of silicone does Prose use?
Prose uses a professional high-quality and water-dispersible silicone that will eliminate any residue on your scalp or hair. If you’d rather your products be silicone-free, you can specify that in your consultation.
Is Prose safe for color treated hair?
In your Prose consultation, it’s important to notify the consultant if you have color-treated hair. They will design all of your custom formulas to suit your current hair status.
Which Prose scent is the best?
Prose products are all fragrance-free. Depending on your custom formulation, your product may have light, natural scents, like almond or lavender.
Does Prose ship internationally?
How long does Prose take to ship?
Prose only offers to ship within the US. All orders ship through USPS Priority. They do not offer expedited shipping and are normally delivered in 2-3 business days after shipment.
However, their current delivery timeline is approximately 10-15 business days. You’ll see a more specific shipping time at checkout.
Can you return Prose?
Prose offers a 100% satisfaction guarantee. You can return your order within 60 days of the ship date if you truly aren’t satisfied with your products.
Prose pre-shampoo mask, shampoo, and conditioner can be adjusted and sent to you free of charge, or you can return your product for a full refund. For the hair oil and dry shampoo, these formulas cannot be adjusted and only returned for a full refund.
To start the process to receive the adjusted, free-of-charge formulas, email [email protected] with:
- Your order number
For a full refund, email [email protected] with:
- Your order number
- Reason for your return request
Prose will send you instructions on what to do next, as well as a pre-paid return label to send the original products back. If you’re requesting a refund, Prose will notify you when the payment has been credited back to your original form of payment.
How to Contact Prose
If you need to contact the brand for any information that was not included in this Prose hair care review, fill out their Contact Form on the website, or send an email to [email protected].
Prose is available by email only Monday to Friday, 9 am to 9 pm EST. They will get back to you within 2-3 business days.
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