Rattan Direct Review

About Rattan Direct

It’s a bit more important to pay attention to the furniture you’re setting up outside your house versus inside your house because, with the latter, only those you’ve invited inside can see it. 

Everybody can see the furniture you set up outside, which is why you want to put your best foot forward with your outdoor decor.

Thankfully, that’s exactly what Rattan Direct specializes in. Their outdoor furniture selection dwarfs that of nearly every other company, to the point that they’ve earned more than 31k followers on Instagram.

In this Rattan Direct review, I’ll give you an in-depth look at what the company has to offer, what customers think about their products, what their sales are like, and more.

Overview Of Rattan Direct

The team behind Rattan Direct is aware of the fact that outdoor furniture is an entirely different market than household furniture, requiring weatherproofing practices, different materials, and serving different purposes.

Luckily, their rattan-woven furniture is built to withstand the elements. Their products should last you for years thanks to their powder coating, low overall maintenance, and UV-repelling and rust-resisting properties. 

The small family company evolved out of Manchest in 2006, slowly gaining prominence in the marketplace when customers kept returning for more.

They developed more ways to help customers find their perfect item with in-depth buyer guides and inclusive sets.

There’s plenty more to cover about them, so I don’t want to get too tied up in their history. Instead, I’m going to tell you some of their highlights in the next section of this Rattan Direct review.

Highlights

• Ideal furniture for outdoor settings
• 7-year guarantee on furniture sets
• Financing payment plans are available 
• Free delivery on certain products
• Plenty of available discounts

These are the three main principles behind all of Rattan Direct’s products:

1. Require little to no maintenance
2. Boast individualistic designs
3. Are available in a wide spectrum of colors

This trio of characteristics is what makes Rattan Direct one of the best home furniture brands in the United Kingdom. 

And while many other companies may feature those same three qualities in their products, there are few (if any) that specialize in outdoor furniture like Rattan Direct.

As such, you’ll find sofas, tables, beds, bars, bistros, lounges, egg chairs, fire pits, and more that are all made for the great outdoors.

Well, maybe not the great great outdoors, but as great as the outdoors can be while it’s still considered your property.

Rattan Direct Garden Furniture Review

Knowing what’s popular in a company’s catalog can help you get a better idea of whether or not you’re into what they’re cooking in their proverbial kitchen. 

With that in mind, this section of my Rattan Direct review will cover a few of their hottest items over these past summer months.

Rattan Direct Ascot 3 Seater Rattan Garden Sofa Set in Grey Review 

If you’re making a place that optimizes socializing then you want it to encourage chatting and gossiping like you’re watering a plant and giving it what it needs to grow. 

The Rattan Direct Ascot 3 Seater Rattan Garden Sofa Set in Grey gives you everything you need to set up the perfect outdoor set-up.

With its rain-proof cushions, woven frame cover, and lightweight yet durable frame, this sofa set is ideal for book club meetings, family gatherings, after-church get-togethers, or matinee wine parties. 

This set includes a 3-person sofa, a larger coffee table made from tempered glass, two armchairs, two foot stools, and an outdoor cover, all for £2,699. 

That price drops dramatically if you buy the Rattan Direct Ascot 3 Seater Rattan Garden Sofa Set in Grey now, as it’s currently on sale for £1,499.

As one customer put it, “I spent a lot of time comparing many sites before I finally chose the Rattan Sofa set. Not the cheapest on the market but very good quality and arrives assembled with thick protective covers included. Can recommend without reservation.”

Rattan Direct Sorrento Rattan Garden Adjustable Corner Dining Set in Grey Review 

The next set in my Rattan Direct review boasts thick cushions for unparalleled comfort, comfy back pillows, and tons of space. The fact that it’s a corner table gives it more flexibility with where you place it along with a more inviting structure for big groups.

Plus, the Rattan Direct Sorrento Rattan Garden Adjustable Corner Dining Set in Grey comes with two matching footrests (you might get into a fight or two over who gets to use them) and an adjustable dining table. 

You can elevate it or bring it down with the tap of a foot. This is what one buyer wrote about the set: 

“This is such a spacious, comfortable set, with sumptuous cushions, a supportive backrest, and a great table that can be a dining table or a coffee table. We’ve spent more time in the garden using this than we ever have before. It looks good, it feels good, and it’s everything we had hoped for.”

The Rattan Direct Sorrento Rattan Garden Adjustable Corner Dining Set in Grey can be yours for only £1,799 because it’s currently on sale. Normally, it costs £2,599.

Rattan Direct Barcelona 6 Seater Cube Set With Footstools in Grey Review 

Sometimes the plainest pieces of furniture offer the most charm, something that the Rattan Direct Barcelona 6 Seater Cube Set With Footstools in Grey has in spades. 

It’s a simple dining set that can accommodate 6 people. Each chair provides cushions for your back and legs, though the leg rests can slide beneath the chairs if you need to assume your best posture. 

Meanwhile, the table at the center of it all is made of tempered glass for a smudge-free and weather-proof surface.

Here’s how one customer described the Rattan Direct Barcelona 6 Seater Cube Set With Footstools in Grey:

“Easy to assemble with two adults. Compact when put away. Comfortable chairs with footstools. Cover fits very tightly and is a stretch to put on. Table is very spacious. This set would be even better if the footstools could also serve as storage. Love it though.”

This set is great if you love holding dinner parties during the summer. It normally costs £2,699, but it’s on sale right now for a massive discount. You can pick it up for only £1,699.

Rattan Direct Venice Rattan Garden Day Bed in Grey Review

The next product in this Rattan Direct review can serve as your nest outdoors, though it probably can’t help you blossom into a butterfly. 

I doubt you’d need that function considering that the Rattan Direct Venice Rattan Garden Day Bed in Grey looks so comfortable that you probably wouldn’t want to get up from it.

That’s because this day bed features an adjustable canopy so that you can soak up as much or as little sun as you want. You can also separate it to turn it into two seats for multiple people and dine on top of the tempered-glass dining table.

A buyer on the Rattan Direct website was short and to the point with their praise for the Rattan Direct Venice Rattan Garden Day Bed in Grey: “Great piece of furniture, looks stunning and is comfortable.”

So, if napping in the sun is one of your preferred summer pastimes then grab the Rattan Direct Venice Rattan Garden Day Bed in Grey for £999. That’s its for sale price. It usually sits at around £1,599.

Rattan Direct Miami Rattan Garden Sun Lounger Set in Chocolate & Cream Review

Sunbathers, mimosa lovers, a beach read bookworms are sure to adore the Rattan Direct Miami Rattan Garden Sun Lounger Set in Chocolate & Cream. This product comes from the Miami line and carries that state’s love of the sun and relaxation.

This lounging set invites you to stay a little bit longer outside with its heavenly comfort levels and multiple levels of recline.

The cushions are both showerproof and machine washable while the weave is UV repellant. That means this set can endure the sun for just as long as you can.

One satisfied customer wrote this about the Rattan Direct Miami Rattan Garden Sun Lounger Set in Chocolate & Cream: “Highly recommended, great price in comparison to similar products.”

While this set normally comes out to £1,199, you can get it right now for only £899.

Rattan Direct Fiji Reclining Rattan Garden Patio Set in Grey Review

Let’s look at one final item that captures the soothing nature of summer. The Rattan Direct Fiji Reclining Rattan Garden Patio Set in Grey comes with two reclining and lightweight chairs, two footstools, and a coffee table. 

It’s not much, but it has all you need to get away from the stress of the workday.

There was a customer online who said this product: “is stylish and enhances the garden and is very comfortable. The recliner affords each person the ability to choose the best position for them and the table is the perfect height to reach drinks, books, etc easily.”

The Rattan Direct Fiji Reclining Rattan Garden Patio Set in Grey costs £1,499, though it’s currently on sale for £1,399.

Who Is Rattan Direct For? 

The items in this Rattan Direct review are ideal for people who want to build an outdoor setting with as much personality and vibrance as possible.

Rattan Direct Reviews: What Do Customers Think?

I’ve put together a list of the average customer scores for the products I featured in this Rattan Direct review. All of these numbers come directly from the brand’s website:

• Rattan Direct Sorrento Rattan Garden Adjustable Corner Dining Set in Grey: 5/5 stars based on 7 ratings
• Rattan Direct Ascot 3 Seater Rattan Garden Sofa Set in Grey: 5/5 stars based on 3 ratings
• Rattan Direct Miami Rattan Garden Sun Lounger Set in Chocolate & Cream: 5/5 stars based on 2 ratings
• Rattan Direct Fiji Reclining Rattan Garden Patio Set in Grey: 5/5 stars based on 2 ratings 
• Rattan Direct Barcelona 6 Seater Cube Set With Footstools in Grey: 5/5 stars based on 1 rating

Now while those numbers are impressive, they don’t represent the entirety of Rattan Direct reviews on the internet. As such, I looked around to see what scores were available on other websites, and this is what I found: 

• Trust Pilot: 4.2/5 stars based on more than 5,100 pieces of customer feedback
• Top Cash Back: 3/5 stars based on 3 pieces of customer feedback

The positive Rattan Direct reviews mostly came from two camps of people: first-time buyers who were surprised at the products’ great overall quality or repeat customers who became dedicated supporters. That’s what camp this customer falls into:

“I’ve bought all my garden furniture and dining sets here over the last few years. I find them good quality and a reliable service and I would recommend this company to anyone.”

Numerous return customers flocked to Rattan Direct for their stellar service and their frequent sales. Many people felt like they were getting a steal on the products for the prices they were paying. That’s what this customer pointed out in their Rattan Direct review:

“Great delivery experience- 1 hour faster than the allotted time. Good quality outdoor seating. We are return customers because we were so happy with our table set we purchased 5 years ago. Thank you.”

With all that being said, I should also point out that there are some less-than-stellar sentiments about the brand’s customer service and delivery times. Granted, most reviews weren’t like this, but enough cropped up that I had to mention them.

Even with those negative considerations, there were more than enough Rattan Direct reviews that customers wrote that were more along the lines of this one:

“Was kept informed of the delivery date, even a live tracker, very easy to assemble…The quality of the furniture is great, the covers aren’t just generic covers and fit really well. Overall, incredibly impressed with the price and everything included.”

Is Rattan Direct Legit?

Looking back at the lackluster communication between customers and the company, I think that, while Rattan Direct is legit, they could work a bit harder to improve their overall customer service protocol.

Is Rattan Direct Worth It?

Considering that Rattan Direct focuses so much on weatherproofing their products, I have to say that they’d be one of my first choices if I was looking for home decor for my backyard. 

Their prices are fair and the sheer frequency of sales is enough that any invested shopper should put the company on their to-watch list.

Rattan Direct Promotions & Discounts 

You don’t need a Rattan Direct coupon if you want to stock up on furniture before the holiday season hits. 

The company is holding a massive end-of-summer sale with some items seeing reductions up to 60%. 

That means you can save up to £1,300 on items like the Rattan Direct Ascot 3 Seater Rattan Garden Sofa Set in Black and Vanilla.

Furthermore, using the discount code FLASH100 will save you an additional £100 on many of those same items. Combing those two discounts can potentially save you enough money to afford a whole new piece of furniture. 

Where To Buy Rattan Direct

You can only buy Rattan Direct products through their website, rattandirect.co.uk, unless you visit their retail location in Worsley.

FAQ

Who owns Rattan Direct?

Robert Fernandez owns Rattan Direct.

Does Rattan Direct ship internationally?

By working alongside third-party couriers, Rattan Direct is able to deliver their products across the world. 

However, there’s also conflicting information on their website wherein they state that they cannot currently ship outside of the UK. As such, I can’t provide you with a definitive answer.

What is Rattan Direct’s Shipping Policy?

They ship all their products within 10 business days. They will send you an email the day after they receive your order to plan out the best time for you to receive your order.

What is Rattan Direct’s Return Policy?

You’ll have up to 14 days after receiving your delivery to contact Rattan Direct and request a return or refund.

How To Contact Rattan Direct

I’ll wrap up this Rattan Direct review by telling you how you can contact the company. You can call them at 0161 408 0494 or send them an email at [email protected].

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