Ruggable Rugs Review

About Ruggable 

Ruggable rugs are stylish 2-piece rug systems that are light-weight, stain-resistant and also machine-washable – making them ideal for parents and pet owners.

The following Ruggable rugs review will cover key elements of the brand and its products, in order to help you make an informed purchase decision.

Overview of Ruggable 

Ruggable was founded by Jeneva Bell in 2010. She wanted to create a washable and more livable carpet rug and took a variety of approaches before creating and patenting the 2-piece rug system. 

Ruggable Rugs Review: Washable Rugs

While Ruggables works with certified suppliers in Korea, China, Germany and Mexico, each rug is made-to-order and packaged in Los Angeles or Chicago. 

Ruggable washable rugs are unique to the rug and carpet industry for several reasons:

  • They are comprised of a 2-piece system
  • Ruggable rugs employ cling effect technology
  • They are made using sustainable materials
  • Ruggable covers are machine-washable
  • In 2018, the Ruggable washable rug was the winner of the “Next Big Thing” competition on NBC’s Today Show
  • The company employs a multi-channel marketing approach to selling their rugs

How Ruggable Works 

Using cling effect technology, Ruggable washable rugs employ a patented 2-piece system. The bottom layer is a non-slip pad that grips the floor and acts as anchor for the inter-changeable cover.

The technology keeps the cover securely attached to the pad until you remove it in order to change or wash it. Covers are completely replaceable and come in a wide variety of colors and designs.

Made of 95% recycled polyester, Ruggable covers do not absorb liquid making them both water and stain resistant. They are also hypoallergenic and machine-washable. No Ruggable rugs review would be complete without a thoughtful list of positives and negatives:


  • Ruggable rugs are hypoallergenic and latex-free
  • Ruggable rugs are machine-washable
  • On the Ruggable site, customers are encouraged to post Instagram photos of the rugs in use within their homes
  • Ruggable offers the interest-free Afterpay service to US based customers
  • Plenty of discount codes available online
  • Free shipping for Ruggable products to the US and Canada
  • Each Ruggable rug is made-to-order
  • All items purchased from the Ruggable website can be returned for a full refund (not including return shipping) within 30 days of delivery date


  • Large-sized rugs may not fit in standard-sized washing machines
  • The Afterpay service has some limitations including it’s only offered to US customers and cart value must be between $35-$1000
  • Customer discounts do not apply on Disney or sale items, swatches or gift cards and can’t be combined with other offers
  • Customers must pay for Ruggable samples
  • Ruggable does not offer exchanges – only returns
  • Ruggable’s free shipping applies to standard shipping only and excludes Hawaii, Alaska and other US territories (other than Washington, DC)
  • Ruggable does not currently ship internationally
  • Does not deliver to PO boxes

Ruggable Rugs Review 

Ruggable Sizes 

All Ruggable rugs come in 590 unique designs – offering practical, functional and stylish solutions for any living area or work space. They come in 4 sizes:

  • 8×10 – A simple way to personalize any spacious room. The Ruggable 8×10 costs $399
  • 6×9 – Ideal for cozy spaces or as a focal point in a roomy area. The Ruggable 6×9 costs $299
  • 5×7 – Well-suited for medium-sized rooms, the Ruggable 5×7 costs $199
  • 3×5 – A stylish way to spruce up an entryway and/or accent any small space, the Ruggable 3×5 costs $109

Ruggable runners create a polished yet practical transition within a hallway. They are offered in 590 unique designs and come in 2 sizes:

  • 2.5×10 – This particular Ruggable runner costs $189
  • 2.5×7 – The smaller sized Ruggable runner costs $139

Ruggable Colors 

The Ruggable website streamlines the color selection process for customers. While the top drop-down menu offers popular color combinations, the left side bar breaks it down even further by providing the number of Ruggable designs offered in specific colors. 

There are 6 color combinations available including:

  • Blue/Green – From teal to turquoise to navy and emerald, there are 193 distinct Ruggable designs offered in these colors.
  • Black – A chic and sophisticated look for any living and work space, there are 55 Ruggable designs available in black.
  • Gray/Silver – Elegant in cool or warm tones, there are 96 designs in the gray/silver color combo.
  • Naturals – Ruggables offers 37 designs in neutral-toned rugs in a variety of patterns, textures and hues.
  • White & Cream – Rugs in these shades create a more spacious effect and are also safe and easy additions to any room. They come in 35 designs.
  • Multicolor – These vibrant choices make any room pop and are available in 90 designs.

Ruggable Styles 

There are 10 favorite Ruggable rug styles:

  1. Moroccan – Inspired by patterns unique to Morocco (56 designs) 
  2. Modern Tribal – Bold and eye-catching arrangements in Southwestern motifs (47 designs)
  3. Traditional – Classic patterns featuring florals, borders and medallions (69 designs)
  4. Geometric – Modern and visually-interesting (125 designs)
  5. Floral – Complementing all decorating styles from farmhouse to shabby chic to modern (112 designs)
  6. Bohemian – An eclectic take on the modern rug with fun and funky patterns (66 designs) 
  7. Contemporary – Minimalist with clean lines and subtle color (24 designs) 
  8. Persian – Inspired by patterns and colors typically associated with Persian rugs (40 designs) 
  9. Solid and Ombré – From cozy and inviting to daring and eye-catching (26 designs)
  10. Transitional – Combining contemporary with old-world charm (121 designs) 

Ruggable Featured

There are 4 types of Featured style Ruggable rugs:

  1. Best Sellers – These are Ruggable customers’ top picks in area rugs and runners (35 designs) 
  2. New Arrivals – These brand new, trendy additions (55 designs)
  3. Disney – These sometimes bold and sometimes subtle patterns are perfect for the Disney love (27 designs)
  4. Mixed Modern – A unique blend of traditional and newer elements (28 designs)

Ruggable Rugs Review: What Do Customers Think? 

Every Ruggable rugs review featured on their website is positive and rated 5 stars.

When scouring the internet for customer opinions on Ruggable washable rugs, I found plenty of good and bad. I have included a sample for the purpose of this Ruggable rugs review.

On Amazon, the average Ruggable rugs review was mixed with a 44% 5-star rating and 31% 1-star (and several in between). The majority of positive reviews came from parents and pet-owners who lauded the rugs for being durable and easy to wash. The complaints were more varied and included:

  • Replacing the cover after washing was not as simple as advertised
  • The rug was not as soft or colorful as advertised
  • Fraying on the edges occurred after washing

One Amazon customer claimed their Ruggable rug arrived dirty and covered in grease stains.

Ruggable rugs were tested and reviewed by 3 HGTV editors who all rated the products favorably.

Popular blog Oak Abode purchased 2 Ruggable rugs online and after 6 months of use, posted their brutally honest review. In it, they detailed some negative thoughts such as: the iffy delivery date, the amount of time required for the rug to air dry after washing and the curling of the rug’s edges. However, in the end, Oak Abode was satisfied with their purchase. 

Ruggable Washing Instructions

Both Ruggable covers and pads are easy to clean. Rug covers are machine-washable. Products sized 2.5’x7’, 2.5’x10’ and 3’x5’ fit into a 2.2 cubic foot washing machine. Products sized 5’x7’, 6’x9’ and 8’x10’ fit into a 3.8 cubic foot washer.

Follow these simple instructions when cleaning a Ruggable washable rug cover:

  • Wash in cold water setting
  • Use a mild and non-bleach detergent – otherwise the rug may stain
  • Once clean, place in dryer on low heat or hang to air dry
  • Do not use fabric softener as this can result in surface-flattening of the rug
Ruggable Rugs Review

Ruggable washable rug pads can be spot-cleaned by hand using these steps:

  1. Remove all solids from the pad’s surface
  2. Soak up excess liquid with cloth or towel
  3. If required, gently wipe pad’s surface with warm soapy water
  4. Rinse
  5. Hang to air dry

For extra precaution, a natural compound like Borax or EC3 is safe to use on the Ruggable washable rug system – without any worry of compromising the rug’s integrity.

When vacuuming, it is recommended you use low-suction settings and avoid heavy beater brushes or similarly abrasive attachments. Ruggable also states to avoid using autonomous robotic vacuuming systems on a Ruggable rug.

Ruggable Promotions & Discounts

For this Ruggable rugs review, I hunted online for the best deals. By subscribing to the Ruggable website, customers receive a Ruggable coupon code for 10% off their first order and will receive future promotions and offers via email.

Customers receive a Ruggable discount code of 15% off for each friend they refer to Ruggable who makes a purchase. Sign up by going to the top right of the website’s homepage and share the link via email and social media.

Ruggables offers the Afterpay service to US based customers as an incentive. Afterpay allows customers to pay for their orders in 4 equal payments made every 2 weeks without any additional interest. In order to be eligible to use Afterpay, cart value must be between $35-$1000.

Where to Buy Ruggable   


A google search for this Ruggable rugs review showed that Ruggable rugs are available for sale at some retail locations throughout the US and Canada including:

  • Bed Bath & Beyond
  • Home Depot
  • Kohl’s
  • Lowe’s
  • Pier 1
  • Rona
  • Target
  • Walmart


All Ruggable products are fully available online at their main website. Specific Ruggable items can be found on: Wayfair and As well, select items are available online at retail locations that currently carry Ruggable products.


A large selection of Ruggable washable rugs are available Amazon.


Shipping Policy

Ruggable offers free standard ground shipping to Canada and the US (excluding Hawaii, Alaska and US territories). They do not currently ship internationally.

US deliveries typically take 3-7 business days and Canadian deliveries take 7-14 business days to arrive. These estimates do not include the 1 week it takes for the rug to be made.

Once products are shipped, an email notification with tracking details is sent to the customer.

Ruggable uses Fedex for US deliveries and DHL or Fedex for deliveries to Canada.

Return Policy

Items purchased from the Ruggable website may be returned for a full refund (not including return shipping fees) within 30 days of the delivery date.

In order to receive a refund, Ruggable products must be returned in new condition or no refund will be issued.

To initiate the return process, customers must first email Ruggable staff with the following information:

  1. Order number
  2. Reason for return
  3. A request for shipping label(s)

All returns must be shipped in original or similar packaging. 

Prior to issuing a refund, the cost of return shipping will be deducted from the original sale price.

For details concerning shipping fees, please consult the table below:

SizeCover & PadCover Only

For customers residing in Alaska, Hawaii or Canada, it is their responsibility to provide return shipping labels.

When a returned item arrives at the Ruggable facility, it may take up to 5 business days for it to be processed and for the customer to receive a refund.

It is important to note in this Ruggable rugs review that sample sale items and sample swatches are final sale products and not eligible for return.

For Ruggable products purchased at a retail location, returns must be made at the point of sale.

Ruggable does not currently offer exchanges. For customers wanting a different color, design or size, please email the Customer Care team to initiate a return. Upon refund, the customer may then place a new order.

Contact Ruggable 

For more information or any questions about Ruggable products and services, the Customer Care team can be reached by submitting a request on their main website or by email.

Email: [email protected]


Company hours and phone number are not listed on the Ruggable website.

Explore other options for home and living. Check out our reviews for:

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Parachute Home


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Buffy Comforter

13 replies on “Ruggable Rugs Review”

These rugs are cheap and cheap-looking, essentially. They are comparable to throwing a piece of printed cloth on the floor with Velcro underneath. They have no pile whatsoever; they are as flat as a pancake. Consequently, there is no tactile sensation associated with walking across a well-made wool carpet that has softness and texture. I bought three of the rugs. I used two of them in bathrooms, which works well since they absorb water and dry out quickly. The third one I tried for my dining area, and the rug simply did not work out in terms of size or aesthetics. So for living rooms and dining rooms, I would not recommend these carpets. They seem to be work better in bathrooms and in kitchens as runners. I might also add that applying the Velcro to these carpets is a very challenging task if you live alone. I struggled: once you start applying the Velcro, it must be aligned perfectly with the carpet or else crimps in the fabric result. You need to apply pressure to the areas on the carpet as you unroll the Velcro to prevent bunching and crimps. At least two people are required for this task. It took me several hours before I could get the right effect – and even then, it was difficult to get the corners of the Velcro tucked underneath the corner pockets of the material. In summary, these carpets are low-end and poor substitutes for “real” carpets that reflect high craftsmanship and pleasing aesthetics.

I am glad that I have the opportunity to tell my story with Ruggable rugs some where! I bought 4 of them about 2 years ago, not using any of them now. They cut the mats them hold two together but don’t cut them long enough so the rugs curl up when they get continuously walked on.I called at least 3 times, just asking them to send a new longer pad but them wanted to charge me ! they may have attractive patterns but I give them, their customer service and product an “0” rating.

BEWARE!!! This is a company that will expect you to shell out more of your money for their sketchy and questionable business practices. @ruggable They misrepresented a rug purchased weeks ago, just recently arrived, and then expect you to pay for return shipping in order for you to get your money back. DISGUSTING, just a DIGUSTING company to deal with from start to finish. It’s not that I changed my mind because the rug came to our door pristine… it simply was not the product for which I paid. I would go as far as calling a bait and switch for the @cynthiarowley Jamela Jade Rug. It is showcased as a beautiful and classy rug on the site and on IG, but did not arrive to our door as shown. It’s not even for the $214.53 taken out of my account now, but for the canned responses and the lack of accountability… JUST GROSS

I was offered a 25% discount after I brought all of this to their attention. I was not looking for a discount. I wanted a product that was a true representation of what was online. But the rug came discoloured and with less than neatly finished corners. I simply asked for a full refund without any additional costs to me. Simple. But they will not budge. They would rather have this fight and lose unaccountable business because they insist I pay for return shipping. Okay. Send me something that is not accurately showcased on all your social media and expect me to pay more to simply get my money back. Makes sense to me!

Now they have blocked me off their main IG page. Really? Okay…

Not my words but those of a random customer that’s thrilled with this company. Note: this page may compensate ‘happy customers’ to somehow sing the virtues of a company that has none. “The website doesn’t let me review!!!!!!!! All the reviews on the website are clearly fake, there is zero place for me to review / zero email asking. I am returning it, and I am really scared they’re going to charge me for things because the email says “they inspect it heavily”. I am really disappointed in the company :overall return policy, customer service, and bait and switch marketing.”

I would really do my homework with this company. It is all good and well when you’re happy with your purchase, but if you get something for which you didn’t pay, and not in a good way, there is no accountability. If posts are hashtagged with #ruggablepartner you can be sure that such partners are compensated in some way to sing the virtues of a company that has none. But you may have a different experience with them. Good luck!

Very pretty patterns. Washes well.
Replacing on the pad is a nightmare. No matter how I tried to follow instruction video it was impossible for it to unroll straight On the pad and working out the wrinkles Once placed on the Velcro like pad is a joke. Took me working to exhaustion and never did get it right.

Run they never respond to return requests after multiple follow ups after using the website. The rug was not the color shown in the photos it was a much darker blue that did not fit the room.

Unfortunately, these rugs are not USA sourced and made. This absolutely matters!!! How do you think we make money to spend money if not in the USA by the USA? I am always amazed that some persons think that no one in the USA needs an income.

An absolute nightmare to get laid flat on the velcro pad. The pad is wrinkled and no matter what my husband and I do to our 8×10 rug, it sounds like we are walking on bubble wrap. The carpets are also extremely thin and have no padding. Unbelievable I cannot leave a review on their site.

I received two rugs and an extra pad that I ordered thinking I needed to order a pad separately. When I realized this was not intended to be used on carpeting, (I had them for two days) I emailed Jazmine at ruggables and she advised me to return them. I agreed to pay shipping fees, and my husband packaged and shipped them back on the 24th of November. This is now December 15th, I’ve sent them three emails requesting a response — NOTHING! If they don’t agree that they are clean for some reason, (two were still in the original packaging) then they should offer to return them to me. This is pathetic, terrible customer service and I will continue to complain and write further reviews until I receive a RESPONSE from them. This is not how American companies do business, DON”T buy these, you’ll be sorry.

Just a question as to how to stop my runner from walking. I have turned the other way and now walks in that direction. Any ideas? I like the rug but do not like putting it back into place multiple times a day.

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