Wayfair vs Overstock Review
Table of Contents
Wayfair vs Overstock
Whether you’ve just moved into your new home or have been in a space you love for years, there’s always room for new pieces, refreshing decor, and unique styling.
There are a lot of stores that cater to specific styles, but the truth is that we tend to decorate with a blend of pieces from all different designs to create a unique home.
Luckily, that’s precisely what Wayfair and Overstock offer – a wide variety of pieces from art deco to coastal to contemporary decor and furniture so you can deck your house out exactly as you want to. You’ll also find some pretty great deals, but I’ll delve into that later.
Firstly in this Wayfair vs Overstock review, I’ll consider the origins of each brand to give you a little background.
Wayfair was founded in 2002 by Steven Conine and Niraj Shah. The duo came together after taking an entrepreneur class and realizing that there was a demand for a wide range of furniture.
The brand launched online in 2011, quickly picking up interest, and is now a family of 5 brands, including Wayfair itself, AllModern, and Birch Lane.
With the belief that “everyone should have a home they love,” the company is committed to providing pieces for homes everywhere with an easier way to find, order, and receive pieces.
The selection of pieces is limitless, as is the multitude of different brands, allowing buyers to shop all their fav products in one place. Headquartered in Boston, Massachusetts, the company has warehouses in the US, Canada, Germany, and the UK, offering worldwide shipping at rates as low as the prices.
Overstock was launched in 1999 by Patrick Michael Byrne, originally as a means to liquidate home furnishings inventory at super low prices from companies that went out of business.
Today, shoppers will find those same prices, but the selection surrounds overstocked items from top brands across the globe.
On a mission to “make beautiful & comfortable homes accessible by helping customers easily & confidently find just what they want for less,” the company is located in Utah but offers international shipping to over 180 countries.
If you’re reading this Wayfair vs Overstock review, chances are you’re having a little trouble deciding which brand is the right fit for you.
Luckily, I’ll guide you through all the ins and outs of each company, including their product ranges, quality, price and value, customer testimonials, and more, so you can start decorating your space with pieces you love.
What To Consider
Say hello to variety! Minimalist, Scandinavian, traditional, transitional, industrial, boho, mid-century modern… the list goes on to decor styles.
But Wayfair and Overstock don’t want you to feel trapped when looking for pieces, so they offer all different styles that will help you form a cohesive and beautiful space.
Did I forget to mention that home decor is the name of the game here? At either e-commerce store, you’ll find knick-knacks, throw pillows, blankets, furniture, furnishings, and even things like cookware and lighting.
This one’s for all the homeowners, renters, and interior designers out there. Wayfair and Overstock were literally made for you. You’ll basically find a haven for unique pieces on either website at great prices.
Both companies offer a selection of different brands with furniture pieces, home improvement necessities, bed and bath products, and more.
So, if you’re interested in designing (or re-designing) any space at an affordable price, Wayfair and Overstock are your one-stop shops!
Materials and Sustainability
Since both Wayfair and Overstock both gather their pieces from a plethora of different brands and sources, it’s a bit difficult to actually pinpoint the manufacturing process as a whole.
That being said, each company is committed to sustainability through responsible sourcing, carbon-neutral shipping, and more.
From show homes to actual homes, Wayfair and Overstock products can cover it all with their functional and beautiful pieces. Recently, Overstock has released an AR function on the app that offers a 3D rendering of the item and how it would look true to size in their space.
Similarly, Wayfair has come out with a 3D room planning function on its website so users can truly see how pieces would look. Here’s how it works:
- Open the planner
- Adjust the measurements to your space
- Start inserting items from your list (you can also choose options similar to what you already have) or from the search tab
- Move objects around for the perfect plan
- Customize with paint colors, windows, doors, and more to really get a feel for the final product
Essentially, these functions allow customers to determine if the item would suit their home, how it would fit, and how other things in their cart may look with it!
Both Wayfair and Overstock are e-commerce companies available through their websites or apps. This direct-to-consumer format cuts back on costs, saving the customer money and allowing them to look through thousands of items to find that perfect fit (in both price and style).
You’ll find millions of different items on either site, but it’s super easy to narrow down your search with the drop-down menu. The search bar also allows you to specify what you’re on the hunt for by brand name or item type!
Wayfair Hoboken 38” Wide Tufted Armchair vs Overstock Lenola Contemporary Upholstered Accent Arm Chair Review:
If you love modern shapes and bold colors, you’ll find what you’re looking for in these accent chairs. They are both practical and aesthetically pleasing, with thick cushions and stunning shades of blue. Let’s take a look at how they compare:
Wayfair Hoboken 38” Wide Tufted Armchair:
- Jean blue (5 other color options)
- Tufted seat and backing
- Solid wood frame
- Tapered mid-century legs
- 31” tall, 38” wide
Overstock Lenola Contemporary Upholstered Accent Arm Chair:
- Velvet navy blue (3 other color options)
- Unique cut out armrest design and pillow backing
- Sturdy metal frame
- Gold geometric legs
- 27” tall, 34” wide
If you love a unique accent chair, either of these options could be the perfect fit (if the dimensions work in your space, that is).
It really depends on which fabric you prefer, whether that’s Overstock’s silky smooth velvet or Wayfair’s soft canvas. They also have their own unique touches if you’re more into the traditional tufts or want some modern, geometric shapes and cutouts.
Wayfair Imel Frame Coffee Table With Storage vs Overstock Copper Grove Cranesbill X-Base Coffee Table Review:
A coffee table is a must in every living room, but that doesn’t mean you have to settle for boring designs and lackluster finishes. Luckily, the two brands offer a wide variety of different coffee tables to add functionality and style to your living space.
Let’s look at a couple of other options that would work well in many areas below.
Wayfair Imel Frame Coffee Table with Storage:
- Contemporary, geometric shape
- Glass tabletop
- Frame comes in brass, nickel, white, or black finish
- Second-tier for storage
- 17″ H x 45″ L x 20″ W
Overstock Copper Grove Cranesbill X-Base Coffee Table:
- Farmhouse design, X-cutout on sides
- Solid MDF tabletop
- 9 different color options to suit your space
- Second-tier for storage
- 18” H x 39.2” L x 21.7” W
While either of these coffee tables is neutral and will work well in any space, your specific design style may influence your choice. They both feature a classic rectangular shape, but the color options and interesting details make them unique choices for any home.
Wayfair Timmothy Geometric Shag Gray Area Rug vs Overstock Newton Moroccan Shag Trellis Moroccan Area Rug Review:
Rugs can make or break a space – they either add a neutral, grounding detail, a bold pop of color, or feel disjointed with the rest of the decor.
Luckily, both brands offer loads of different rugs to suit your space perfectly, but let’s consider some more neutral options that would work well in any room.
Wayfair Timmothy Geometric Shag Gray Area Rug:
- Sizes 2’x3’-11’x15’
- 4 different color options: gray, cream, blue, or green
- Cohesive geometric trellis diamond pattern
- Machine-made from polypropylene
Overstock Newton Moroccan Shag Trellis Moroccan Area Rug:
- Sizes 2’x2’11’’-12’x15’
- 3 different color options: gray, cream, or blue
- Geometric trellis pattern with variation in shape
- Machine-made from polypropylene
These neutral, bohemian-style rugs will add a touch of warmth with their fluffy texture and simple designs.
The soft weave is ideal for stepping onto when you slip out of bed or serving as a warm welcome into your home office or living space. The weaves are also quite durable and able to withstand pets and plenty of traffic.
Wayfair vs Overstock: Quality
There’s nothing worse than thinking you’re getting a good deal only to discover that the quality wasn’t there, and now you’re left with a veneer peeling coffee table and a rug that never seems to stop shedding.
Luckily, for this Wayfair vs Overstock review, I found that the two brands are committed to providing quality on every front: functionality, beauty, sustainability, and affordability!
Wayfair carries over 5,000 different brands across all categories and styles to help you make your space feel complete.
That being said, the company also adheres to responsible sourcing practices by requiring suppliers to follow “adhere to strict human rights, labor, and environmental protection standards in their procurement and manufacturing processes.”
The ‘“Shop Sustainably” option makes it easy to find brands that are transparent about their sourcing and manufacturing.
The packaging and operations are also under constant review to determine the best way to minimize the carbon footprint, use recyclable materials, and create less waste in general.
The overstocked items you’ll find at Overstock are not items with deficiencies – they are simply not sold at the rate that companies often prefer to sell and are brand new.
The brand explains that all fair trade products ship carbon neutral, but there isn’t much available when it comes to limiting waste and ensuring ethical sourcing.
Since neither brand actually manufactures the items it sells, it’s difficult to determine the overall quality of the pieces without a bit of help from customer feedback.
I found a lot of happy shoppers who were able to complete their spaces with items that were inexpensive compared to how beautiful they were, but I’ll delve deeper into the price and value down below.
Overall, both brands seem to offer great pieces at great price points. But, Wayfair is a little more transparent when it comes to shopping sustainably. That being said, Overstock prices tend to be a little lower, so it comes down to what you’re looking to spend!
Wayfair vs Overstock: Price & Value
We all dream of the days we’ll be decorating our spaces, saving inspo on Pinterest of all the different rooms in our future homes and the styles we want to keep in mind.
But then that day finally comes, and you walk into the store only to find out that a single throw pillow costs $30, and those dreams go straight out of the window.
Luckily, as I’ve already mentioned in this Wayfair vs Overstock review, both brands offer low costs, so you can save on decor for you – turning those dreams into realities.
But, I’m here to determine which brand might be the better bang for your buck, so let’s take a look at those price tags.
- Hoboken 38” Wide Tufted Armchair: $279 on sale from $459
- Imel Frame Coffee Table With Storage: $185 on sale from $300
- Timmothy Geometric Shag Gray Area Rug: $47-$819 on sale from $59-$1148 depending on size
- Lenola Contemporary Upholstered Accent Chair: $279 on sale from $319
- Copper Grove Cranesbill X-Base Coffee Table: $106 on sale from $126
- Newton Moroccan Shag Trellis Moroccan Area Rug: $33-$703 on sale from $75-$1635 depending on size
Wayfair’s prices range across the board, so you can always find something that fits into your budget.
The same goes for Overstock, though prices tend to be a little lower since the products come from overstocking and are sold at wholesale prices. Finding what you need is made especially easy since you can sort items from the lowest to the highest price, or vice versa.
While both brands are committed to providing a selection of quality products, the nature of Overstock items may mean it could be more challenging to get your hands on matching pieces in the future.
If you’re looking for four chairs right now but might need an extra two in a year, Wayfair may be your better bet for finding them again.
While the sale prices are similar, the original prices for each piece of furniture tend to differ – Wayfair usually being a little more expensive.
So, if you happen to find a piece on sale, Wayfair may be the best place to shop since you’ll be saving a little more. If what you’ve got your eye on isn’t on sale, Overstock offers lower starting prices in general.
Wayfair vs Overstock: What do Customers Think?
I’ve covered almost everything you need to know about either brand, from comparing some of the top-selling products to overall price and value. But are they really worth the hype?
In this Wayfair vs Overstock review, I’m here to find out. I’ve sourced telling customer testimonials from Consumer Affairs, Trustpilot, and SiteJabber. First, let’s take a look at how the two brands are rated:
- Consumer Affairs: 2.2/5 stars out of 590 reviews
- SiteJabber: 1.78/5 stars out of 1,397 reviews
- Trustpilot: 1.4/5 stars out of 3,010 reviews
- Consumer Affairs: 3.4/5 stars out of 941 reviews
- SiteJabber: 3.26/5 stars out of 1,671 reviews
- Trustpilot: 1.3/5 stars out of 1,659 reviews
Both brands get a bad rap on Trustpilot, which I feel is a little unfair since both are quick to offer up solutions. Regardless, let’s delve into some highlights from the comments for both brands.
- Easy to use app and website
- High-quality pieces
- Exceptional customer service
- Easy to customize pieces with various color and size options
- Lots of different products and styles to choose from
Like many others, one shopper deems themselves a repeat buyer due to their pleasant experiences with both the products and the prices, writing:
“Decorated my whole house through Wayfair. I have to say, I was skeptical about ordering online, but Wayfair made it not only very easy, but I was able to keep within my budget and the products purchased were great quality/buy!”
Another customer highlighted the great customer service:
“I sincerely think Wayfair deserved credit in leaps and bounds since my husband and I have been purchasing so much from them in order to decorate our new home. First, there’s the matter of their customer service team. We order over the phone and we have dealt with some of the nicest people on the planet.”
They go on to say, “I would say they go above and beyond to accommodate. We are always pleased with every item since all has been top quality. We absolutely love Wayfair and feel they deserve credit for being a great company !”
- Daily deals
- Simple and easy to use website
- Attentive customer service
- Range of unique and high-quality items to choose from
- Affordable prices
One shopper describes their appreciation of the website, fast customer service, and quality pieces:
“Overstock.com is one of the best sites I just bought a new home and I ordered a lot of things through them I had a problem with two of them and they worked with me until I got those products which I really do appreciate so far everything I’ve ordered is exactly as it is and appears on that website.”
Complaints about both brands are usually regarding shipping issues, whether that’s incurred damages or slow paces. Both brands use common carriers, so this isn’t something that you should expect.
That being said, they each offer solutions, whether that’s a replacement of the item, coupons, or full refunds, to ensure the customer is happy with the outcome. One shopper puts their experience with the carrier and the brand plainly:
“We recently purchased a bathroom sink and vanity from Overstock.com. When it arrived, I saw Fedex drop it out of their truck onto the pavement! Needless to say, the vanity was damaged! Long story short, Overstock immediately sent us a new one when we contacted them!!”
Overall, Wayfair gets some lower reviews, but it actually has fewer reviews in general, so the comment pool is smaller. Regardless, the brand’s customer service is top-notch and seeks to solve any and all issues immediately.
With either brand, you’re sure to get the quality you pay for, and it’s clear that that quality is not limited to the products themselves.
Wayfair vs Overstock: Promotions & Discounts
If you’re on the hunt for some great deals at already stellar prices, you’re in the right place when you visit either of these brands’ websites. Here’s what I found for this Wayfair vs Overstock review:
- Sign up for emails for early access to deals
- Free shipping on orders over $35
- Receive up to 70% off sale items
- Take 12% off your first purchase when you sign up for emails
- Free shipping to the contiguous US
- Receive up to 70% off thousands of items in the sale section
- Take an extra 15% off select items
Both brands offer pretty similar promos, but there are more than just seasonal sales. You’ll find deals every day of the week on plenty of different items. So if you’ve got your eye on a few pieces, be sure to sign up for emails for details on upcoming savings opportunities!
Also, most items on both websites are at least some percentage off, so you’re always likely to find discounts on most pieces!
There’s no contest here for this Wayfair vs Overstock review writer – no matter which brand you choose to shop with, you’ll find plenty of different deals available.
Wayfair vs Overstock: Shipping & Returns
Nearing the end of this Wayfair vs Overstock review, it’s essential to consider when you may get your items and how the returns policies work should you not love them! Below, I’ll outline just that so you can get to (re)decorating your space as soon as possible!
Wayfair shipping is free for orders over $35. Otherwise, it is a flat fee of only $5. The brand also promises no extra fees, so what you see at checkout is what you’ll pay. Smaller items are sent via FedEx, while other pieces are shipped through carriers that handle more oversized items.
When you’re adding items to your cart, there should be a shipping estimate beneath the product to know exactly when you’ll receive it. Larger items tend to deliver in 1-3 weeks, while smaller items may take up to 2 weeks.
Wayfair offers a 30-day return period on all original condition and packaging items. To start a return, visit your order (either through your account or the confirmation email) and follow the directions from there. If you notice any deficiencies, simply contact the brand for a refund or replacement.
Overstock shipping is free for all orders in the US, with items shipping in only 1-2 days with an estimated day of delivery available at checkout. Orders usually ship through FedEx and UPS, so you can track exactly when they will arrive.
Overstock also offers returns within 30 days of delivery for items in new and unused condition. Shipping is at the cost of the customer unless the items are defective or damaged, in which case they can be returned or exchanged.
To return an item, simply log in to your account, visit your orders page, and follow the instructions from there.
Overall, both Wayfair and Overstock offer reasonable shipping and returns policies on top of their already great prices and products! They are each pretty well-rounded, though Overstock seems to have faster shipping options with smaller items.
Who Will You Shop With?
For this Wayfair vs Overstock review, I found that there are plenty of similarities between the two brands, both of which are pretty great places to shop when you’re looking for discounts on beautiful and functional home goods. But, there are a few key differences that may sway your decision.
Wayfair carries a more comprehensive selection of pieces and brands and seems to offer bigger deals, though Overstock prices are lower to begin with. When you’re looking for a sale, it really depends on the day, and you might find a better one on either site!
Wayfair is a little more clear on its sustainability efforts, but Overstock does offer up information on its mission to lessen its carbon footprint.
That being said, the latter also offers much faster shipping times, as well as free shipping on every order. So, if you’re willing to wait, Wayfair may be the better choice for you, but if you want to decorate ASAP, go with Overstock.
All things considered, either brand is a great choice for savings on your next home project. So, having made your way through this Wayfair vs Overstock review, I only have one question: which website will you check out first?
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