Arhaus Furniture Review

About Arhaus

Modern, vintage, or a combination of both is what you’ll find at Arhaus. If you’re indecisive about which style to commit to, we might just have the right place for you to shop.

Arhaus is an American high-end furniture brand with in-store and online shopping. They sell a variety of uniquely styled sofas, chairs, dining tables, lighting, and more.

Headquartered in Boston Heights, Ohio, Arhaus works with artisans internationally to make authentic, unique pieces. Their furniture is made from high-quality materials so it lasts year after year in good condition. 

Though their prices are higher-end, the quality and durability of the furniture make it a worthy investment for customers. Plus, Arhaus makes furniture that is as comfortable and supportive as it is aesthetically pleasing and authentic.

Sourcing wood and other materials sustainably are the heart of Arhaus’ brand. If you’re an ethical shopper and care about being nicer to this planet, Arhaus could very well be the furniture brand for you.

In this Arhaus furniture review, I will cover the need-to-knows before you buy: customer testimonials, best-selling products, shipping and returns, and highlights to help you decide if this brand is worth it.

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Pros and Cons

To find out more, how about some highlights before I really get into this Arhaus furniture review?

Pros

1. Quality and craftsmanship: Arhaus is known for its commitment to high-quality materials and artisanal craftsmanship, resulting in durable and long-lasting furniture.
2. Unique and stylish designs: Arhaus offers a range of unique and aesthetically appealing furniture designs, often inspired by global influences. This can be appealing for customers seeking distinctive pieces for their homes.
3. Sustainability: Arhaus has made efforts to incorporate sustainable practices into their business operations, such as using eco-friendly materials and supporting fair trade practices.
4. Customization options: Arhaus often provides customization options, allowing customers to personalize certain aspects of their furniture to suit their preferences and needs.

Cons

1. Higher price range: The quality and craftsmanship of Arhaus furniture often come at a higher price point compared to some other furniture brands. This may make it less accessible for budget-conscious customers.
2. Limited physical store locations: While Arhaus has expanded its retail presence, their physical stores may not be available in all areas, which could limit accessibility for some customers who prefer in-person shopping experiences.
3. Mixed customer service reviews: Like any retailer, Arhaus has received mixed reviews regarding customer service experiences. It is recommended to read customer reviews and gather feedback to get a better understanding of their customer service quality.
4. Limited warranty: Some customers have expressed concerns about Arhaus’ warranty policies, which may have limitations and specific conditions. Understanding the warranty terms and conditions before making a purchase is essential.

Materials

Arhaus offers furniture made from a variety of materials, depending on the specific piece and collection. Here are some common materials used by the brand in their furniture manufacturing:

1. Solid Wood: Arhaus often utilizes solid wood, such as oak, pine, walnut, and reclaimed wood, in their furniture construction. Solid wood provides durability and a natural, timeless aesthetic.
2. Upholstery Fabrics: Arhaus offers a range of upholstery options for sofas, chairs, and other upholstered pieces. These may include various fabrics such as cotton, linen, velvet, leather, and performance fabrics designed to be stain-resistant and easy to clean.
3. Metal: Metal elements, such as iron, brass, and stainless steel, are often incorporated into Arhaus furniture, particularly in the frames, legs, and accents of items like tables, chairs, and lighting fixtures.
4. Natural Fiber: Arhaus incorporates natural fibers like rattan, seagrass, and wicker into their furniture designs, particularly for outdoor or casual pieces.
5. Glass: Glass is frequently used in Arhaus’ tables, cabinets, and decorative accents, providing a sleek and transparent element to the furniture design.
6. Stone and Marble: Arhaus includes stone and marble surfaces in items like tables, countertops, and decorative pieces, adding elegance and durability to their designs.

It’s worth noting that Arhaus emphasizes sustainability and ethical sourcing in their materials, often incorporating reclaimed or responsibly sourced materials into their furniture pieces.

Features

Arhaus offers a variety of features in their furniture designs to enhance functionality, comfort, and style. Here are some common features that make the company stand out:

1. Customization Options: Arhaus often provides customization options, allowing customers to personalize certain aspects of their furniture, such as fabric choices, finishes, and sizing, to suit their specific preferences and needs.
2. Ergonomic Design: Arhaus pays attention to ergonomic principles to ensure that their furniture provides optimal comfort and support. This includes well-designed cushions, seat depths, backrest angles, and armrest heights to promote comfortable seating experiences.
3. Storage Solutions: Many Arhaus furniture pieces incorporate storage features, such as hidden compartments, drawers, shelves, or cabinets, providing practical solutions for organizing and decluttering your space.
4. Modular Design: Arhaus offers modular furniture options that can be rearranged or reconfigured to adapt to different spaces or changing needs. Modular pieces often come with connectors or attachment mechanisms to ensure stability and flexibility.
5. Reclining and Motion Mechanisms: Some of Arhaus’ seating options, such as sofas or recliners, may feature built-in reclining or motion mechanisms, allowing you to adjust the position for optimal relaxation and comfort.
6. Sustainable Materials: Arhaus emphasizes sustainability by utilizing eco-friendly materials, reclaimed wood, and ethically sourced materials whenever possible. This eco-conscious approach contributes to the company’s efforts in reducing environmental impact.
7. Accent Details: Arhaus pays attention to small details that add character and visual interest to their furniture, such as decorative stitching, tufting, nailhead trims, and carved accents, enhancing the overall aesthetic appeal of their pieces.

6 Arhaus Bestsellers

Now, let’s dive right in, shall we? Arhaus best-seller products review commencing in 3, 2, 1…

Arhaus Madrone Leather Sofa

The Madrone Leather Sofa is a luscious living room staple. One look at it and you can tell it’s modern and constructed with reliable leather. 

This Arhaus sofa has a low-profile silhouette, which means less sofa for your back, but more sleekness in your home. The cushions are plush, comfy, and meant to be relaxed on.

For extra comfort and convenience, the Madrone Leather Sofa has wide arms and deep seating. The arms and backrest are made from foam and poly fibers, creating a therapist-worthy support system. Take a deep breath and chill here.

The matte-colored upholstery is available in burnham camel or burnham graphite, with both colors look modern and well-made. 

Both colors look pretty modern but go for the camel if you’re feeling a more traditional or even country-style vibe. Go for the graphite grey if your home is more contemporary, minimalistic, and neutral.

While writing this Arhaus review, I could keep going about all the amazing elements this sofa has to offer…so I will. The frame of the sofa is constructed with solid hardwood. Its legs are inset, so good news: you can clean underneath without moving it. Inside, the sofa’s springs are made from recycled steel. 

The Madrone Leather Sofa is usually priced at $5,299, but right now, it’s on sale for $3,699.

Arhaus Parsons Dining Table

The Parsons Dining Table might not look like anything special at first glance, but that’s the beauty of it. It’s so simply constructed that it doesn’t make noise in a room, but this works in its favor. It looks sleek and modern with hard, clean-cut corners that make up its rectangular shape.

The table is constructed from hand-cut oak wood and oak veneers. The shine you see on top is from over six careful hours of applying the finish by hand. 

The Parsons Dining Table isn’t a one-size-fits-all kind of deal. You have two sizes to choose from: 72” to seat up to 6 people or 84” to seat up to 8. You can choose whichever works best with your setup. It’s your dining room, after all.

This Parsons Dining Table is on sale now for $2,499, but its regular price is $3,599.

Arhaus Tay Dining Arm Chair

The Tay Dining Arm Chair is soft, simple, and sweet. The textured Edie fabric looks and feels homey even though altogether the chairs still give off a modern vibe.

The back is curved slightly and arms are rounded, and both of these features mean more comfort for you as you dine. All this comfort is supported by a shiny iron frame with a powder coat finish.

The Tay Dining Arm Chair upholstery is designed to be extra durable and — bonus! — stain-resistant, so in other words, it’s meant to last through years of dining and spilling. 

Let’s talk practicality: the height of the seat is 19.25” and the arm height is 26”. Plus, you can tailor this baby to suit your space, since you can choose between sand or charcoal for the color. Both look chic and comfy at the same time, though charcoal does give a cozier finish.

The regular price for the Tay Dining Arm Chair is $699, but at the time of this Arhaus furniture review I found that can grab it quickly on sale for $499.

Arhaus Carrinna Coffee Table

The Carrinna Coffee Table is something to see. Made from high-quality, sustainably sourced Mexican oak wood, it looks clean, smooth, and modern. 

Its unique geometric shape has clean edges and corners around it and a multi-textured wood pattern on the surface. Held up by steel tripod table bases, the table has a complete-package look to it. 

This Arhaus coffee table is available in three hand-applied finishes: ligera, palografico, and oscuro. In other words: light, medium, or dark wood. Take your pick, but all of them look sleek, chic, and unique (that rhymed, so it must be true).

The Carrinna Coffee Table is usually $4,200, but on sale, it is $2,999.

Arhaus Amelie Floor Mirror in Gold

The Amelie Floor Mirror in Gold is a mirror with an antiquated look. The lusciously gold border has floral and vine detailing to accentuate the already-beautiful person you’ll see staring back at you in the reflection.

The gold-finished frame adds to any room going for a vintage aesthetic. It’s constructed out of reliable iron and resin materials. The dimensions for the mirror are as follows: 41″ W X 2″ D X 74.5″ H.

The Amelie Floor Mirror in Gold normally is priced at $1,199, but you can get it for the sale price of $799.

Arhaus Aubrey Chandelier 

The Aubrey Chandelier is a unique and detailed piece. It’s a showstopper for sure, and not in the usual bright-and-extravagant way chandeliers wow you. This chandelier hangs glass crystal drops with varying lengths from an iron cage frame. 

This Arhaus chandelier is both vintage and modern. It certainly doesn’t look basic or simple because of the intricate glass crystals, iron cage, and chain link (12”). In the center are four light bulbs.

The Aubrey Chandelier is regularly priced at $2,699, but you can get it for the sale price of $1,279.

Who Is Arhaus For? 

Arhaus does not discriminate. They have modern, vintage, and modern-vintage styles to suit your needs. The pieces are original and sustainable. 

Arhaus only delivers within the US and upon request delivers internationally. If you live in the states, the brand has in-store locations and showrooms to check out the goods live.

Also, since they are a higher-end brand, they need to be within your budget too. The furniture is more expensive than most brands’, but the quality is top-notch, so it’s a worthy investment. If that sounds all well and cool to you, then you’re in luck: Arhaus is for you.

Arhaus Reviews: What Do Customers Think?

This wouldn’t be a proper Arhaus furniture review without including some customer testimonials. Let us open our hearts and minds to the people who have bought the furniture and know how it performs in real life. 

Since there are unfortunately no reviews on the brand site itself (boo), I’ll just have to rely on external sites Slumber Search, Yelp, and good ol’ Facebook.

Reviews from Slumber Search are plentiful and positive: an overall 9.2/10 rating based on customers’ satisfaction. And turns out they were indeed satisfied. Most customers complimented the top-notch quality of the furniture and praised the customer service.

This Arhaus furniture review shares how exceptional the store’s customer service can be:

“Worked with the design team to match new items from our previous purchases with another Arhaus store. They were great at helping us finish the look of our new home and your conscious about helping it be as economical as possible. I highly recommend this store!”

Fans of the brand say the furniture is consistently “beautiful, yet sturdy,” and comfy but functional — for both aesthetic and practical everyday purposes.

And to those skeptics, they say, “yes it is a bit expensive/pricey, but you get what you pay for, the exclusivity, comfort, appearance, and quality is there.”

Plus, people love the whole experience of Arhaus. From browsing to “professional delivery” day, customers enjoy the surprisingly easy process of buying furniture. Customer service reps can help you design your dreamy new space and will be attentive to your needs if problems arise.

And don’t forget the quality and range of the product lineup! They sell a whole bunch of stuff and styles to suit your sophisticated needs. Customers love to pick and choose from the wide collection and find that a variety of goods are in fact good:

“Beautiful store with an impressive selection of unique but current furnishings and accessories. We have recently completed a home remodel and shopped here for some new dining room and living room furniture.”

On Yelp it’s the same story. Customers are loving Arhaus for their solid, reliable product quality and variety of items to choose from for your home. Plus, according to many, many Arhaus furniture reviews I found, customer service is off the charts.

The functionality, practicality, and comfort of Arhaus furniture are much appreciated by this reviewer:

“These are the most beautiful outdoor chairs not to mention incredibly comfortable! I also got covers for when it snows here in Colorado. The covers are easy to use and help me make this furniture last forever. The pillows are easy to wipe down too.”

But for some customers, the beauty of the thing is what counts most. According to these furniture fashionistas, Arhaus’ lineup has an authentic style to it. Even though they have a wide range of products, all of it still feels ‘on brand,’ if you will.

This next Arhaus furniture review spells out how very aesthetic and worth-it this brand is:

“Gorgeous, high-quality, unique furniture and decor. Very California-vibe. Everything we’ve bought from them has taken FOREVER to ship, but is always worth the wait. … the quality and craftsmanship … doesn’t always come through when shopping online.”

Lastly, if you head to their Facebook page, you’ll see plenty of engagement with their posts — three cheers for their social media team — and plenty of good wishes and compliments. Fans of sofas, chairs, and beds alike unite on Arhaus’ Facebook to leave glowing reviews.

One thing is obvious from reviews: these customers are loyal. They come back for more. Arhaus is their go-to furniture store. Some even say once you start shopping at Arhaus, you won’t want to go anywhere else because the quality is that good.

This customer describes a perfect best of both worlds:

“Love love love the Fallyn chair. So rich looking. Why not have comfort and beauty at the same time while working?” 

Here’s the quick-and-dirty of it: the majority of customers love Arhaus. The customer service both in-store and online is exceptional, the delivery service is professional, the product quality is commendable, and the wide variety of items and styles to choose from all make it hard for buyers to not love Arhaus.

Is Arhaus Worth It?

All furniture considered, Arhaus is worth it.

Consistently positive customer reviews, high-end luxury furniture quality, gorgeous and unique designs, modern and vintage styles alike, a wide selection of furniture items… I could go on. 

Sure, Arhaus is more expensive than other brands. No doubt. But most customers are satisfied with their purchases, with no regrets. Why? Because the stuff is good. It’s made from durable and beautiful materials that will ensure your furniture lasts years in still-good condition.

Arhaus tries to be sustainable whenever possible. This makes them a standout furniture store since most others make little to no effort to be sustainable. With Arhaus, you get sustainable materials that are good for your home planet and your home. That’s worth it in our book!

Alternatives

If Arhaus isn’t for you, there are plenty of furniture brands on the market. Explore some of these options:

• Albany Park: Albany Park makes premium handmade, easy-to-assemble sofas. With 3 sophisticated core designs, its selection ranges from classy mid-century to cozy contemporary, offering sectionals, loveseats, armchairs, ottomans, and more. 
• Frontgate: Using artisanal materials like wicker and Egyptian cotton, Frontgate’s furniture is made with craftsmanship and quality in mind. The Ohio-based company has been operating since 1991, specializing in certain types of furniture. However, its actual catalog is surprisingly deep.
• Bobby Berk Furniture: You might know Bobby Berk as the interior decorator on the hit Netflix series Queer Eye. Bobby Berk also has his own furniture collection that features a range of stylish and functional furniture pieces for any home.

Arhaus Promotions & Discounts 

Okay, so there wasn’t much to be found for saving money here. But I did find these current promotions at the time of this Arhaus Furniture review:

• Clearance items are available for up to 60% off
• Free shipping on select decor items
• For other ways to save, sign up for the newsletter and follow them on social media

Where to Buy Arhaus

Did something in my Arhaus furniture review catch your eye? I found that you can buy their products at the following locations:

• In-store locations across the US
• Arhaus.com

FAQ

Who owns Arhaus?

Since 2021, Arhaus is a public company traded on the NASDAQ, but the CEO remains the co-founder John Reed.

Does Arhaus ship internationally?

Arhaus ships internationally only upon request and to select locations. The same goes for Hawaii, Alaska, and Canada. You’ll need to get a custom quote for your location if you want your order delivered.

What is Arhaus’ Shipping Policy?

I’m happy to report in this Arhaus furniture review that the brand delivers within the US and offers full white-glove furniture service — meaning delivery, unpacking, moving, and assembling all included. It does come at a cost, however:

• Local delivery areas – $249
• Extended delivery areas – $349
• National delivery – $349 to $549

Within 2 weeks of ordering, Arhaus will contact you to schedule your delivery. It will take about 15-20 business days for national delivery in the US. 

Deliveries elsewhere will require a custom quote and delivery estimate made just for you.

What is Arhaus’ Return Policy?

You can return most furniture within 14 days. Lighting, mirrors, bedding, and decor give you 30 days to return them, and it’s 60 days for mattresses. 

A 10% restocking fee applies to returns. Delivery fees are also non-refundable.

How to Contact Arhaus

Now that we’ve reached the conclusion of this Arhaus furniture review, you can contact the brand directly by these methods if you have any lingering questions:

• Email: [email protected]
• Phone: 866-427-4287

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