About Fully Standing Desk
Fully is an innovative office furniture company that sells pieces for both home and commercial office spaces. Fully furniture is intended to optimize workflow by providing clients with comfort and movement encouraging products, like the popular Jarvis standing desk or the Tic Toc chair.
Fully was acquired in late 2019 by a larger furniture company, Knoll, allowing the now partnered companies to mutually grow in capital and reach. This deal and more was reported by Forbes, while Fully products have also made media debuts in The NYT Wirecutter, Apartment Therapy, USA Today and Slate, just to name a few.
This Fully review will cross analyze Fully’s at-home and commercial furniture lines with customer reviews, and overall customer experience, to determine whether Fully furniture should be on your shopping list.
Overview of Fully
Fully is an online-based office furniture company out of Portland, Oregon, with B certification and a multi-faceted mission to “better the world one office set up at a time.” The Fully furniture line advertises itself as beautiful, well-built, environmentally friendly, and most importantly, movement permitting.
Fully was founded in 2006 by David Kahl, who turned his personal experience of working in an accounting office with a bad back into a mission to provide office workers everywhere with furniture that supports their mind and body.
According to Fully’s 2018 Sustainability Report, their goal is to “bring more movement into individual workspaces and shared spaces, helping people feel better in their bodies and more in tune with themselves.”
Fully has suppliers and partnerships within the United States, Europe, and Asia, allowing the company to fulfill orders to the United Kingdom, Belgium, France, Netherlands, Germany, Italy, Ireland, Spain, Switzerland, Austria, Poland, Hungary, Portugal, Romania, Greece, and Croatia.
All manufacturing partners are visited by Fully leadership and product development teams regularly to ensure that they meet Fully’s strict B Corp standards for health and safety equity and earth-friendly manufacturing practices.
Fully’s sustainable furniture inspires “balance through movement and connection so that we can show up for each other, our communities, and our planet.”
Before we take an in-depth look at the Fully product line, this Fully review will brief you on some general pros and cons of the Fully brand.
- Welcoming and easily navigable website for smooth shopping experience
- Installment payment options offered on all products
- Free shipping and 30-day returns
- Reviews note compact design and high-quality materials
- Reviews note easy at-home assembly of products
- Comparable base prices but does not offer bundle discounts like their competitors
- High-price points for accessories
- Sale prices are noticeably higher than competitors
- Reviews note shipping complications and difficulty reaching customer service support
Fully offers a diverse range of at-home and in-office equipment including desks, chairs, storage solutions, and accessories for various accommodations.
It’s easy to find what you’re looking for on the user-friendly website depending on your working situation, whether you’re a business owner looking to purchase multiple items for an office space, or an individual working remotely or in an office.
As outlined in this Fully review, Fully has products that cater to personal spaces, communal and conference spaces, as well as products that target different needs such as movement, comfort, rest, and body support.
Fully Desks Review
Looking for a smart desk at Fully.com? Fully makes a desk for everyone! Different body types, preferences, and even age (see the Jaswig standing desks for kids!).
Their desk-specific product lines feature standing desks in various sizes and shapes to fit nicely into different spaces, each with their own set of adjustment, as well as desk converters to elevate existing desk space. This Fully review will feature a few of their bestselling adjustable standing desks.
Fully Jarvis Bamboo Standing Desk Review
If you’re desiring a space where you can feel good in your body and do your best work, consider investing in an adjustable standing desk. The Jarvis Bamboo Standing Desk is a sustainably made, adjustable-height desk with a natural appearance that seamlessly incorporates itself into any home or office space.
The desktop is made from Moso (Mao Zhu) species bamboo that has been grown and matured over a 5-year period without the use of pesticides or fertilizers, and is preserved with a water-based polyurethane coating. The metal desk frame has adjustable components that allow a lifting capacity of 350 lbs and a height range that permits floor seating at its lowest, and 50 inches of height at its highest (only available with the “extended range” option for $20).
The “Design My Own” option allows customers to customize the shape, colour, and size of their desk, along with added accessories. The top finish is offered in a natural bamboo or a dark bamboo for an additional cost of $35. The shape can be the standard rectangular shape, or curved for an extra $20. The desktop ranges in size from 30×24 inches to 78×30 inches (at an additional cost of $290).
Originally, the Jarvis Bamboo Standing Desk was priced at $649 but it’s currently on sale for $599. With the Affirm payment installments option, the Jarvis Bamboo Standing Desk is also available in varied installment packages of three, six, or twelve monthly payments. At its lowest, it’s available for 12 monthly payments of $55, at an interest rate of 15.14%.
Jarvis desks are covered by an all-inclusive Fully Jarvis warranty of 10 years, on all frame components including motors and electronics.
Fully Remi Standing Desk Review
In lieu of the renowned Jarvis Bamboo Standing Desk, The Remi Standing Desk is Fully’s ‘next best thing.’ This Fully desk is an adjustable-height desk for the budget-conscious consumer. With the popularity of the Jarvis standing desk in mind, Fully created this desk option to accommodate customers hoping to get the same high-quality at a lower price.
The Remi Standing Desk uses the same double motor system that permits the powerful and smooth lift of the Jarvis Standing Desk, though the lift capacity is half of the Jarvis (250 lbs), and the maximum adjustable height is 45.75 inches. The most obvious difference is arguably the material–a laminate finish in black or white.
The “Design My Own” option allows customers to customize the shape, colour, and size of their desk, along with added accessories. The desktop ranges in size from 38×27 inches to 58×27 inches (at an additional cost of $100), making it a perfect fit for any home, office, or dorm room.
The Remi Standing Desk is priced at $449 but keep in mind that this product can be purchased with the Affirm payment installments option of three, six, or 12 monthly payments. At its lowest, the Remi Standing Desk is available for 12 monthly payments of $41, at an interest rate of 15.14%.
Fully Chairs Review
For every Fully desk, there is a chair with it’s own diverse set of features to best meet your all-day working needs. Fully’s chair specific product lines feature traditional chairs for both sitting and standing, as well as stools, and kneeling chairs to accommodate postural support.
Each chair is made with “active sitting” in mind, permitting movement so that you can keep your blood flowing, and your mind engaged throughout the work day. This Fully review will feature two very different top sellers with equally optimal benefits.
Fully ReGeneration Desk Chair by Knoll Review
The ReGeneration Desk Chair by Knoll is an eco-friendly, adjustable, and comfort-first chair that encourages natural movement for those long 9 to 5 days. The simple yet thoughtful design prioritizes flexibility that conforms to your body movements as you naturally shift throughout the day.
Comfort features include a flex seat with three sides of seat edge flex and seat depth adjustment, weight compensated Dynamic Suspension control, and synchronized recline with a resistance feature for greater upright support. The contoured back frame is made with elastomer Flex Back Net for much needed lumbar support.
“Low profile arms” are made to fit under your desk, ensuring that you can move in and out at your own comfort level. The adjustable-height seat lever is placed under-seat at an arm’s reach, making small adjustments quick and easy from a range of 16.4 – 21.6 inches. The seat weight capacity is 300 lbs.
The ReGeneration Desk Chair is partly made from recycled materials, substituting soy and corn byproducts for plastic where possible. It is BIFMA level® 3 certified, Rated SMaRT© Sustainable Platinum, and GREENGUARD and GREENGUARD Gold Certified. The cushioned fabric seat is available in 4 colors: black, blumarine, pebble, and olive.
The ReGeneration Desk Chair by Knoll was originally priced at $610 but this desk chair is currently on sale for $519. With the Affirm Payment Installments option, it’s available for as low as 12 monthly payments of $47 at an interest rate of 15.15%. As an added bonus, this product has a 12- year warranty.
Fully Luna Standing Desk Stool Review
There are more desk chair options than ever before, and this stool could be the right choice for you. The Luna Standing Desk Stool is an aluminum, adjustable-height stool with a rubber bottom intended to support your weight at whatever angle you feel most comfortable. Its unobtrusive design makes this stool easy to move around, or to seamlessly incorporate into an existing office space.
With the Luna Standing Desk Stool, Fully foresees a different kind of sitting, where the user has the option to flex between traditional standing and sitting positions in order to activate different muscles and stay engaged at work. The adjustable-height range is 23.6-33.5 inches and the stool can support up to 300 lbs of weight.
According to Fully, sitting at an angle closer to 120-degrees opens your hips, improving both your posture and your circulation, and you don’t have to worry about teetering too far because the rubber base is slip-resistant.
The seat cushion, at 13 inches in diameter, is made from an eco-polyester that provides firm support, in 5 colour variations: black, white, blue, red and grey. With a 5-year warranty, the Luna Standing Desk Stool is priced at $199.
Fully Accessories Review
Like their desks and chairs, Fully’s accessories were designed to “better support the human body.” With that in mind, the brand created a line of attachable furniture accessories with customers needs in mind. From monitor arms, LED lamps, keyboard trays, standing mats, and more, Fully’s got you covered.
This Fully review will feature two of their most popular office accessories: the HAG Footring and StepUp and the Jarvis Monitor Arm.
Fully HAG Footring and StepUp Review
Add even more versatility, comfort, and support to your favorite desk chair. The HAG Footring and StepUp Footrest are two separate products that are advertised together to offer a combination of a step and a footrest. There’s no need to worry about additional assembly, as neither products require the user to disassemble their HAG chair during setup.
The above photo depicts the HAG Footring, which is a ring that can be added onto HAG chairs to accommodate different heights. The ring measures 18″ x 16″ x 6″ and is available in black, silver, and white for $95.50. It’s to be noted that this attachment is not compatible with a 150mm lift.
The attachable footrest is a flat foot surface that attaches to the base of a HAG chair, and swivels 360 degrees around the base on a pair of castors. Give your feet a rest with the Hag StepUp Footrest for $148.
Fully Jarvis Monitor Arm Review
According to Fully, raising your monitor into your natural line of sight can bring your spine back into a natural alignment, and subsequently rescue users from enduring back pain. The Jarvis Monitor Arm is an adjustable monitor arm that can be attached to desktop grommets, or be clamped onto the back of a desk to elevate your computer and clear up desk space.
The adjustable arm has a range of 13.2 inches with a maximum height of 19.8 inches above the tabletop. It supports monitors between 13 and 32 inches in size, and 2.2 and 19.8 lbs. Thes stand is designed with wire management in mind, and comes with a removable VESA plate compatible at 75 or 100 mm.
The Jarvis Monitor Arm comes in three colour variations: black, silver and white. With a, this product is priced at $99.
Fully Reviews: What Do Customers Think?
With all of this information on-hand, you may be wondering what existing Fully customers think of their products. As looked at by this Fully review, there are presently 1758 unfiltered reviews on the Fully.com website, with new reviews posted every day. The averaged reviews reflect an overall customer satisfaction rating of 4.5/5 stars.
Fully founder, David Kahl, and staff put together a cheeky video on their website in which they unboxed this 4.5-star rating. It’s worth noting in this Full.com review that they described the rating as “very wholesome” and “pleasantly surprising.” They’re continuing to strive for that fifth star!
Verified buyers on Fully.com are claiming their products are “perfect”, “amazing”, and “life changing”. This particularly happy Fully customer writes, “All I could have hoped for and more. Makes wfh way more enjoyable to have the option to stand and promote movement throughout the day. High quality product, will absolutely be recommending to everyone I meet and their mothers!”
Of the few less-complimentary customer experiences, this Fully review noted that Fully customer service is noted negatively multiple times, citing delays and difficulty in reaching support. Delayed shipping was also mentioned by frustrated customers.
As noted by Fully staff, the COVID 19 pandemic has increased the demand for home office furniture. As such, Fully communication lines may be overwhelmed, resulting in slow resolutions and shipping delays. If you search “Fully Jarvis shipping time Reddit,” there are multiple Reddit threads that discuss shipping delays, likely worsened by COVID-19.
There are three negative Fully reviews on Better Business Bureau, rendering their overall rating at a 1.67/5. These reviews also mention similar frustrations: difficulty reaching customer support and delayed shipping times.
Is Fully Worth It?
Based on the findings of this Fully review, readers should be cautious about customer service should they need to contact Fully for additional inquiries or support. That being said, it’s clear that this small company has good intentions, and places high value on customer satisfaction as it continues to grow.
An in-depth look at customer reviews on and off the Fully.com website indicate that shoppers are ultimately satisfied with Fully products, and frequently recommend them to friends and family, noting the use of high-quality materials and attractive designs.
If you’re looking to add ergonomic office furniture to your home or office, this Fully review concludes that Fully is a popular brand with a user-friendly website, dedicated to assisting customers with purchasing the right furniture for their needs.
Fully Promotions & Discounts
Fully.com has a sale category, offering various Fully sales including clearance items and “open-box” items, which are returned items that have qualified for resale. Fully also offers 5% off your first order when you sign-up for the newsletter, which will notify you of subsequent promotions like the annual Fully.com Black Friday sale.
If you have a Fully.com discount code that you’d like to use during your online purchase, follow the steps below:
- Click ‘View Cart’
- Click ‘I have a promo code’
- Enter your promo code and click ‘Apply’
The updated pricing will be reflected in your total. There is presently no Fully.com military discount.
Higher priced items can often be purchased through Affirm, which offers payment installments spread across three, six, or 12- month periods at a specified interest rate.
Where to Buy Fully
Fully products can be purchased directly from their website, Fully.com. You can also browse and purchase Fully products online at Shop Moment, Amazon, and of course, their partner company, Knoll.
In the US, you can shop Fully at their Portland or Seattle showrooms, but keep in mind that they are temporarily closed due to COVID-19.
Where does Fully ship from?
Items fulfilled by Fully will ship either from Nottingham, MD, Maryland, or Portland via FedEx ground, Home Delivery, or Freight, depending on the location you’re ordering from. Items fulfilled by third-party vendors will be drop-shipped from the vendor location.
How do I reset my Jarvis desk?
The Jarvis reset procedure is outlined on the “How to Jarvis” page for desk assembly and troubleshooting information. If your electric Jarvis desk is not working properly, your Memory Preset Handset may display one of the following codes: “RST”, “RESET” or Fully Jarvis e08 (a common error code). If any of these codes are displayed, you’ll have to perform the reset procedure as instructed below:
Press and hold the down arrow on your Memory Preset Handset until Jarvis reaches its lowest position, then release. Hold the down arrow a second time until the RESET code is displayed on the screen, though keep in mind that some handsets do not read out codes. This may take up to 30 seconds. Press and hold the down arrow one more time, until your Jarvis lowers slightly, then rises slightly and finally stops.
According to Fully instructions, your Jarvis has now been reset and is ready for use!
How do I build my Fully desk?
All Fully desks have assembly instructions that can be found on their website in a PDF. There are tutorials for the Remi Standing Desk and the Jarvis Standing Desk.
In order to assemble a Jarvis desk, you will need a Phillips head screwdriver (all other materials are included in the product box). The steps are outlined as follows:
- Lift column to frame end
- Attach a side bracket
- Repeat steps 1 and 2
- Attach a leg assembly to the desktop
- Position the rest of the frame
- Secure the right leg to the desk
- Secure center rails to desk
- Attach handset to desk
- Plug in cords *Note that 90 degree plug will always go into the M1 socket
- Attach feet to lifting columns
- Double/ triple check all screws
- Flip over the desk
- Calibrate your desk by following the Jarvis RESET procedure
Remember that these steps are demonstrated in detail in the video tutorial available on the Fully website.
How long does Fully take to ship?
Most in-stock items ship within 1-5 business days. If a product is backordered, you will receive a shipping confirmation and tracking number to monitor your Fully order status when the product is back in stock and ready to be shipped! Expedited shipping is not available.
Shipping is free to the United States, excluding Alaska and Hawaii, for which shipping costs will be calculated at checkout. Fully Jarvis Canada shipping will also be calculated at checkout.
Unfortunately, there is Fully.com Canada website but it is noted on the fully.com shipping page that Canadian orders are shipped out once per week on Thursdays. Canadian orders must be placed by end-of-day Wednesday to be included.
Once your order ships, you will receive tracking information after 5 p.m. PST the next day, at the email address associated with your order.
What is Fully.com’s Return Policy?
Fully offers a 30-day risk-free return policy in the US for products in “like new” condition in their original packaging. The Fully.com returns policy excludes volume order, made-to-order products, open box items, showroom models, and any product from the Yamhill, McKenzie, or Willamette lounge seating collection.
Returns must be processed and returned by Fully within 30 days of the original receipt, so allow up to 3 business days for processing. Products can be returned from Canada within the 30 days, but a return shipment fee will be deducted from the return. Fully offers a special 90-day return policy for Capisco chairs to demonstrate how much they believe in this product’s quality.
If a product arrives damaged or doesn’t meet your expectations, customer support will help you with a Fully exchange to remedy the problem.
How to Contact Fully.com
The Fully in person showrooms are presently closed due to COVID-19 but you can reach Fully customer support online or over the phone.
There is a contact form on the Fully Contact Us page, as well as a blue chat icon at the button of each web page that you can use to live chat with customer support. Chat hours are Monday through Friday, from 8:30- 5 pm PST. You can email Fully directly at [email protected]
You can call Fully at 888-508-3725, Monday through Friday, from 8:30 am- 5 pm PST.
Fully advises that submitting multiple inquiries may actually result in duplicate responses or delay your response time.
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