Reviews

Castlery Furniture Review

About Castlery Furniture

Castlery Furniture Review

Sometimes budget brands just don’t cut it when searching for that perfect piece of furniture to tie a space together. 

Rather than stress about spending more, turn the gaze away from big box companies and over to Castlery Furniture for affordable prices on an extensive selection of furniture styles.

This brand may still not have hit the decade mark, but they haven’t taken that long to make their name stand out. 

With over 112k followers on Instagram and coverage by Apartment Therapy, Architectural Digest, Pop Sugar, and more, it’s easy to see that Castlery Furniture hasn’t come to play in the world of home furnishing.

Determined to dig up all the details, our Castlery Furniture review will take a good look at missions, products, ratings, and more to determine whether this one is worth spending money on.

Overview of Castlery Furniture

Castlery Furniture Review

Coming to market in 2013, Castlery Furniture was born with a mission in mind. Founders Fred Ji and Declan Ee wanted customers to have a space to find their fit regarding style and taste without worrying about the cost. 

Forgetting the latest trends and visions, this brand produces timeless pieces at affordable prices to allow customers a moment to breathe and truly enjoy furniture shopping again. Working with highly durable materials, all products are made with craftsmanship in mind. 

Hoping to reduce waste through replacement pieces, the company manufactures their furniture to last many moves, following customers through the highs and lows of life no matter where it takes them.

Cutting out the middleman, Castlery Furniture prefers to work solo to keep costs low. Customer satisfaction comes first through every other step in the process – why wouldn’t it come first here too?

This brand’s dedication to their customers really takes hold of every aspect of their business and we have to appreciate the passion. Of course, that’s only one highlight of this brand. Check out a few other great points we discovered in our research:

Highlights

Castlery Furniture Review
  • Incredibly wide range of home furnishing
  • Reasonable price points
  • Payment plans available
  • Selection of styles
  • Free fabric swatches

Castlery Furniture Review

As with most furniture stores, there’s a lot to discover here. We kind of went with our hearts and picked from the best of the best, wanting to feature some top sellers by this brand

For those unsure about colors, keep in mind that fabric swatches are available for practically everything – order a free swatch to test in the space before committing to a purchase.

Castlery Adams Chaise Sectional Sofa Review

We’ll say it now – there’s something about a sectional sofa that just can’t be beat. That’s why we had to start this Castlery Furniture review off with the Adams Chaise Sectional Sofa.

Available in four shades (two light and two dark), this sofa is sure to become the focal point of any living room in an instant. Sleek in appearance, the whole piece rests on thin, yet sturdy legs in brass, black, or silver. 

Select from left or right-facing orientation to fit the space and prepare to settle in for a nice nap, movie night, or book as this sofa is sure to let anyone rest easily.

Timeless in appearance, we have to say that the chaise is what really seals the deal for us with this one. 

We always love a sectional; however, the running edge of the back can really limit the use and location of the piece. That’s why we adore this model as the backless portion of the chaise keeps the space open without forcing this piece into a corner. 

Set it up as you please, knowing that it won’t take long for those comforting cushions to be covered by the bodies of friends and family.

Collapse into a comfortable setup for $2,000.

Castlery Amber Bouclé Swivel Chair Snow Review

We don’t know who needs to hear this, but the Amber Bouclé Swivel Chair Snow is the seat we’ve been dreaming of.

The perfect balance of professional and fun, this chair is the ideal choice for those who simply can’t sit still. Placed on a swivel base, this elegant piece naturally turns at the slightest touch, allowing a gentle motion at any moment. 

Great for conversations, reading, or cuddling up with a kid, this soothing swivel perfectly suits those who need a bit of motion every second of the day.

Despite the more juvenile turns this chair takes through its spinning platform, the piece itself looks elegant as ever. 

Steadied by a curved back and small cushion, the white snow appearance completes its cozy look through the gentle texture applied to the fabric. Plush as a cloud or tuft of snow, there’s no denying that this seat looks as good as it feels.

Add a bit of fun to the space through this chair for $500.

Castlery Kelsey Marble Dining Table Natural Ash Review 

Who doesn’t like to impress during a dinner party? We definitely do, and that’s why we’re taking a look at the Kelsey Marble Dining Table Natural Ash.

We know immediately that the reservations with marble surfaces tend to come with the price. They look stunning in any light, however, prices can get high for solid marble. 

That’s why this Castlery Furniture review is happy to report that the tabletop only uses a layer of the stone based around a plywood core to cut costs but maintain the beauty and integrity of the product.

From there, the rest is a matter of customization. Individuals can choose what size of table they’d prefer, options being 63” and 71” (figure out just how many people will be invited over for dinner before buying), and they get the option of finishing. 

By this, we’re talking about the wooden limbs that support the table. Choosing from ash and walnut, these light and dark options really pop against the soothing tones of the marble to really tie the whole space together.

Prices for this piece start around $1,500 with costs increasing depending on size and material.

Castlery Seb TV Stand Long Review

The star of basically every living room deserves a proper pedestal to live on – that’s why we love the beauty of the Seb TV Stand, Long for all it brings to the room.

Let’s clear this up – it may be called a TV stand, but that doesn’t limit its use to solely that. Prop up any pieces of art, books, or anything that needs a steady surface to relax on and let the table do the work of showing it off for the attention it desires. 

The natural colors and grains of the Acacia wood will do the real work of bringing that natural beauty inside. Featuring six shelves and two drawers below the tabletop, this piece is all about keeping a tidy appearance. 

Covering four of the shelves with stunning doors to hide the manic mess of everyday life, the two open shelves offer a cord slot in the back making them the perfect spots for any gaming systems, disc players, or whatever else may need to get through the back for a quick connection.

Warm the home by building up the heart of the house with this piece as a foundation for any room for $1,000.

Castlery Lexi Tufted Bed Review

Definitely one of the favorites of this Castlery Furniture review, the Lexi Tufted Bed makes going to sleep more fun than ever before.

Available in queen and king sizes, this bed is all about texture and appearance. Supported by pine slats and rubberwood legs to keep things sturdy through the tossing and turning of night, this bed’s frame is all about dependable quality. Of course, the real beauty of this product comes from the headboard.

The real star of the show appears at the end of the bed, presenting itself through gentle, cushioned waves.

Padded with a slight curve to support the back when sitting up before turning in for the night, the soft tufts of this piece break through the monotony of the neutral colors, adding a bit of texture to the overall appearance

Great to lean against and look at, customers can select from three fabric swatches when deciding just what natural tone their bedroom deserves.

Set up for a queen with this bed for $1,000.

Castlery Dawson 3 Seater Sofa Review

Get ready for the company to make their way over with the Dawson 3 Seater Sofa set for any visits.

Brightening up any space with its light and neutral tones, these cream cushions are sure to support anyone who takes a seat after a long day. 

Whether stopping in for a cup of tea or looking for a space to collapse and sink into when tired, this 3 Seater Sofa is prepped and ready to tackle every scenario.

Feather-lined cushions ensure a soft and welcoming surface over the sturdy, pine wood frame hidden beneath the fabric. 

Simple in appearance, yet always satisfying in its ability to match the tone of almost every room, we’d say that this one is ideal for those looking to impress with a minimalist style that manages to elevate the space around it.

Get comfy with this one for $1,800.

Who Is Castlery Furniture For? 

Castlery Furniture Review

Anyone in the market for some steady and stunning furniture will find their answer at Castlery. Perfecting a number of moods and looks from modern to 19th century and more, there seems to be a style for everyone. 

Offering reasonable costs on a wide selection, this is a great mid-range price location for those looking to bolster their furnishings and elevate their living space.

Castlery Furniture Reviews: What Do Customers Think?

Castlery Furniture Review

We couldn’t write a complete Castlery Furniture review without considering the opinions of verified customers. Right away, we’re seeing a whole lot of good with a few mixed ratings (but we’ll dive into that later). First up, the site’s own ratings.

This brand does decently based on their own customer review page. The Castlery Furniture reviews section has 4.8/5 stars based on over 8,600 ratings, clearly displaying the good alongside the not-as-great. 

We’ll admit, that’s a relief as it’s not unheard of for businesses to censor their own sites to reduce poor ratings. The fact that this one has some complaints listed actually makes it more legitimate in our eyes.

As for the comments themselves, it’s clear that most customers have been thrilled with the purchases they’ve made from this company. 

Constant comments on comfort and quality overtake this page with customers noting that “the leather is soooo soft, the stitches are well executed” leading to them being “absolutely amazed with the solid quality and durability of this couch.

Stunningly soft textures only add to the unique wood grains and fabrics. Ensuring that customers will stand out amongst others with their home furnishing, the real beauty here comes from the easy assembly. 

Simple instructions accompany every purchase with customer service at the ready to provide any assistance needed along the way. Who doesn’t love a piece that’s easy to assemble and not too heavy to move around”?

Of course, we couldn’t just take the brand’s own word for public response. That’s why we turned to TrustPilot to take note of their 4.4/5 stars based on over 745 ratings. While not in the thousands, there are hundreds of customers on this platform noting how this brand offers “High quality at an affordable price.

We do have to note that this site does list a few more customer concerns, primarily regarding delivery. It seems that some customers have faced issues in delivery time and service, not overly impressed with the delays present. 

However, despite these comments, others have claimed that “The service and products from Castlery were fantastic. Everything went well- communication regarding our delivery was on-time and informative.

We can’t disregard the experiences of those who have struggled with aspects of the business, however, we also have to note that the majority seem to have had wonderful experiences with the brand and all elements offered. 

This idea was only further supported by Product Review’s 4.5/5 stars based on over 730 ratings.

Highlighting how “the Castlery website is great and easy to navigate,” ratings on this site seem to revolve heavily around the assembly and user experience. Simply to shop, select, and ship, customers seem to be quite pleased by their overall experience with the business.

Honestly, we feel this Castlery Furniture review sums it up by saying: “easy to assemble. Perfect match to my living room area. I love sitting on this chair to read or rest.

Is Castlery Furniture Legit?

Castlery Furniture Review

This Castlery Furniture review put in time and effort to discover what flags may be flying for this brand. The most we came across was some shipping issues. Some (not all) customers noted issues with delivery times and service in response. 

While the numbers weren’t big enough for us to mark this as an immediate red flag, it is good to take note of.

Is Castlery Furniture Worth It?

Castlery Furniture Review

We have to say that this brand seems like a fairly straightforward store. They keep to themselves by excluding middlemen and retailers, producing and delivering all goods through their own name. Customers online seem impressed by the overall assembly and quality of products, with very few complaints regarding items ordered.

The only hesitant note we found surrounded shipping, however, the number of customers who left a Castlery Furniture review opposing the negative claims seem to outweigh those who have faced any issues. 

We’d say this brand is a pretty safe bet, well worth their costs for steady and aesthetically pleasing furniture we can depend on.

Castlery Furniture Promotions & Discounts 

Castlery Furniture Review

While writing this article, we wanted to search for the best deals. That meant looking around for a Castlery Furniture coupon code or two. We didn’t find any codes but did manage to stumble across a Spring promotion for a site-wide $50 off any purchase.

Where to Buy Castlery Furniture

Castlery Furniture Review

As far as this Castlery Furniture review can tell, this brand stays pretty exclusive. We weren’t able to spot any known locations that the business partners with, making purchases exclusive to castlery.com.

FAQ

Castlery Furniture Review

Who owns Castlery Furniture?

Castlery Furniture is owned and operated by co-founders Declan Ee and Fred Ji.

When was Castlery Furniture founded?

This brand was first opened in 2013.

Does Castlery Furniture ship internationally?

At the time of writing this Castlery Furniture review, the brand offers limited international shipping. 

With shops set up in the US, Singapore, and Australia, shipping locations are available depending on zip code.

What is Castlery Furniture’s Shipping Policy?

We’ll be honest, there’s usually not a lot of shipping for us to cover, however, Castlery Furniture makes things a bit more difficult. Shipping is limited to regions within the three countries they exist in. 

For the US, flat rates are calculated by price and location. Luckily, costs are calculated at checkout, but on average, prices look something like:

  • Below $200 Order Cost
    • $19 to $39 depending on the location
  • $200 and Above Order Cost
    • $49 to $149 depending on the location
  • $999 and Above Order Cost
    • Free with some southern locations requiring a $149 fee depending on the location

Alongside the prices ranging according to cost and location, delivery time follows a similar set of rules, determined by the address put in for shipping at checkout. 

Despite the insecurity on timing, there are three delivery services available to choose from prior to purchase:

  • Standard Service
    • Delivery to ground floor or lobby
  • Room of Choice
    • Delivery to the selected room including two flights of stairs with no removal of packaging or existing furniture
  • White Glove
    • Delivery to the room of choice with all packaging removed and pieces assembled by professionals

We may not be able to guarantee the delivery date, however, service selection can make a big difference in the experience. Plan ahead, knowing personal limitations before buying. Sometimes it’s easiest to let professionals get the job done.

What is Castlery Furniture’s Return Policy?

It’s perfectly fine to change your mind after buying – that’s why policies are in place. Castlery Furniture understands that sometimes things don’t look as planned and they offer a 14-day return policy as a result.

We do have to note that all returned items do require a 20% restocking fee, so think carefully before sacrificing that from the refund. If a return is still inevitable, then repackage in the original packaging (to avoid more fees) and start the process for a return.

The process itself is a simple three-step scenario:

  1. Head over to Contact Us page
  2. Fill out the information on the Online Contact Form with the “type” specified as “Request Return”
  3. Submit the request and customer service will be in touch to arrange pick-up times for the item

After that, it’s just about waiting. Wait for the pick-up, wait for the refund, it’s all a game of patience.

How to Contact Castlery Furniture

Castlery Furniture Review

Should a refund not appear as scheduled or there’s some other question lingering in the back of the mind, reach out to customer service for an answer. 

This business works between Monday and Friday from 10 am to 6 pm PST. Anytime during those hours, reach out through one of four methods:

  • Phone: +1 866.306.1666
  • Live Chat
  • Email: [email protected]
  • Fill out their Online Contact Form

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