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About DotMaison
Have you ever walked into a store and instantly fallen in love with its collection? That’s the kind of experience you can expect with DotMaison—especially if you’re a fan of designer style.
An online retailer of luxury branded homewares and furniture, DotMaison stocks an impressive selection of items for every nook and cranny in your home. Its vast array of undeniably chic pieces has received much praise from the brand’s social community of 20k and noteworthy publications like The Guardian and Daily Mail.
If this is all sounding like a dream, just wait—there’s a ton to unpack in this DotMaison review. Coming up, I’ll tell you all about its bestsellers, customer feedback, promotions, and more. Plus, I’ll answer some relevant FAQs. So come along as we check out all this design-forward brand has to offer.
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Overview Of DotMaison
DotMaison is a family owned and run company. Founded in 2007, upon opening its virtual doors, it’s been aiming to sell online furniture and decor differently.
How? First, by stocking must-have pieces. Then, by offering discounts and an outlet where shoppers can get them for less. And finally, by providing excellent customer service. If you’ve ever shopped for furniture before, then you know this last one is critical.
Working with 100 top brands to deliver fresh, designer style, DotMaison aims to help you turn your home into a sanctuary. Now that you know a little more about the brand, let’s press on. The highlights are up next in this DotMaison review.
Highlights
- Wide array of furniture, decor, accessories, and more
- 100 designer brands
- Outlet section
- Offers deals and discounts
- Exceptional customer service
- Ships internationally
- Free shipping over £50
DotMaison stocks home and living essentials from a roster of beloved luxury brands like Boss Home, Ted Baker, and Georg Jensen. There’s a ton to discover in its collection of decor, accessories, sofas, chairs, tables, and more. But for the sake of time in this DotMaison review, I’ll stick to the brand’s top-selling furniture.
DotMaison Furniture Review
Ready to take a peek behind the brand’s curtain? I’ll tell you all about the bestselling DotMaison furniture next.
DotMaison Ferm Living Haze Wall Cabinet, Reeded Glass, Black Review
There’s something so effortlessly chic about a glass cabinet. Perhaps it’s the transparency or maybe it’s the material’s delicate nature. Whatever it is, the Ferm Living Haze Wall Cabinet, Reeded Glass, Black design will add serious charm to your bathroom.
This cabinet was made for the bathroom. It has two shelves and is the perfect size for your bits and bobs. Since the glass is frosted and textured, it provides a bit more privacy than one that’s totally see-through. Measuring 35x60x15cm, this powder-coated iron cabinet can be yours for £260 (normally £325).
DotMaison Blomus Fera Side Table Review
Working from home? Don’t fib and tell me you don’t do it from your couch most days. The Blomus Fera Side Table will come in handy on weekdays and weekends, serving as a table on Mon-Fri, then as a coffee and cereal bar for lazy mornings.
Made from powder-coated steel, this durable, long-lasting table might just become the most useful thing you own. Take your pick from five modern neutral colors to match your room’s decor and get it for £143 (was £179).
DotMaison Emma J Shipley Dalston Chair, Zambezi Wine Review
If you’ve ever wanted a show-stopping piece for your living room or sitting room, this is it. Featuring a unique print from the designer in a poignant red hue, the Emma J Shipley Dalston Chair, Zambezi Wine is a masterpiece.
Made in Poland, the chair is both vintage and modern, fitting in with gold and wood-toned decor and pretty much any neutral color. With foam-filled cushions, polyester upholstering, and beech wood legs, this impressive chair is an easy way to increase the character of your favorite room.
It measures 81H x 91W x 84D cm and is on sale for £600 (down from £750).
DotMaison Emma J Shipley Dalston Chair, Lynx Coral Review
In love with the predatory trend? If so, you can add something fierce to your space with the Emma J Shipley Dalston Chair, Lynx Coral. Fusing a vibrant color palette with a winged lynx print, this gorgeous chair can instantly up the ante of your parlor or foyer.
It’s made with a polyester cover, foam-filled cushions, and a beech wood frame in Poland and measures 81H x 91W x 84D cm. Get it on sale for £600 (originally £750).
Who Is DotMaison For?
If you’re looking for unique furniture that sparks conversations, DotMaison is for you. Its collection of items for the home, garden, kids, and more is full of life, color, and creativity.
DotMaison Reviews: What Do Customers Think?
Exploring customer feedback is an essential part of this DotMaison review. So I’ve dedicated an entire section to doing so. Throughout this segment, you’ll hear from multiple customers and view ratings from across the web.
We’ll start by checking out Reviews.io. There, DotMaison has an overall score of 4.8/5 stars awarded by 1,592 shoppers. And 96% of them say they’d recommend the brand.
“Great product and delivery. The lamp I ordered is fragile but it was really well packed and was delivered in perfect condition,” wrote one shopper in their DotMaison review. Another simply said, “Delivery was quick, very good communication.”
Short comments like these were common on Reviews.io, and most customers seem to say similar things. Let’s see if the feedback on Trustpilot is comparable.
On Trustpilot, 1,648 shoppers weighed in on the brand, awarding it 4.5/5 stars. Here’s how it breaks down:
- 5 stars: 92%
- 4 stars: 5%
- 3 stars: 1%
- 2 stars: <1%
- 1 star: <1%
This is a pretty exceptional score if you ask me. So what do customers love so much about the brand? This next DotMaison review will give us some insight.
“Customer service [is] a pleasure to deal with. Sadly I bought a faulty product, but the CS team dealt with this matter in a timely and professional way.” From what I can gather on Trustpilot, shoppers appreciate DotMaison’s on-time shipping, secure packaging, and helpful customer service.
The folks who reviewed the brand on the Review Centre agreed. From the 14 ratings there, DotMaison was given an overall score of 4.6/5 stars. One customer left this enthusiastic DotMaison review:
“Just wanted to say thank you! The Missoni Cushions are beautiful! I’m more than happy with our new cushions. Everything fits, it looks great! I hope very soon to be doing business with you again.”
Pretty much all of the comments on the Review Centre express thanks to the brand, and I’ve come to learn that overall, people really enjoy shopping with DotMaison. And in the realm of online-only furniture shopping, that’s rare.
Is DotMaison Legit?
DotMaison is 100% legit. According to customers, the company is an absolute pleasure to shop with. And if returns are necessary, its customer service team is incredibly helpful and prompt.
Is DotMaison Worth It?
After everything I’ve learned when writing this DotMaison review, I can’t help but recommend the brand. It has a wonderful selection of products, an outlet, a price-match guarantee, and great customer service.
DotMaison Promotions & Discounts
Here’s some fabulous news: DotMaison has an outlet. So you can shop its selection of discounted items for killer deals and get up to 50% off on last season’s must-have pieces.
Need more promos? Here are some other discounts I found while scoping the brand’s site for this DotMaison review:
- Sign up for its newsletter and get 5% off your first order
- Price Match: if someone else sells it for less, DotMaison will too
- Spend £50, get free shipping
Where To Buy DotMaison’s Products
DotMaison has a uniquely curated collection of luxury products. To start shopping, head on over to dotmaison.com.
FAQs
Who owns DotMaison?
DotMaison is a family-owned and run business, though the brand isn’t forthright with exactly who that family is. It was founded in 2007 in Staffordshire, UK.
Does DotMaison ship internationally?
Yes! DotMaison ships to 200 countries around the globe. Cue the happy dance. Orders to the USA and Canada ship with a flat rate of £50.
What is DotMaison’s shipping policy?
If you live in the UK, you’ll have the most shipping options. Orders are processed right away from the time they’re placed online, but keep in mind that some items are available for backorder only and may ship out at a later date.
In any case, DotMaison will send you an email once your order ships. UK customers have two shipping options:
- Standard: 2-6 business days £5
- Next Working Day: one business day $8
Orders for oversized items require delivery by freight. Prices and delivery times vary based on weight and size.
What is DotMaison’s return policy?
Things happen and minds change, and DotMaison gets that. That’s why it offers refunds and exchanges. There are some general guidelines around the policy though, and I’ll tell you all about them now.
- UK and EU customers have 14 days to start the refund process
- All items must be returned in the same condition they were received
- All product tags and labels must still be attached
- To start the return process, head to the returns page on DotMaison.com and follow the instructions
- After you complete the online form, all items must be received at DotMaison’s depot within another 14 days
- Send all returns to:
Dotmaison.com
Unit 2 Trent Business Park,
Power Station Road,
Rugeley, Staffordshire
WS15 2WB
How To Contact DotMaison
If you still have questions after reading this DotMaison review, you can get in touch with the brand by calling 01889 578457, emailing [email protected], or using the contact form.
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