Matrix Hair Products Review

About Matrix

Matrix is an online directory designed for hair care professionals to find high quality treatments and colors. Marketed directly for women, their collection includes shampoos, masks, styling products and more. 

Garnering an impressive following of over 593k on Instagram, Matrix has also been featured on various media publications such as Allure, Elle, Refinery29, and StyleCaster. 

Before you click ‘checkout,’ we recommend that you take a look at this Matrix hair products review for a few insider details. We’ll take a closer look at their products, customer ratings, promotions, and more to help you decide if they are worth buying. 

Overview of Matrix

Based in the United States, Matrix was founded by husband and wife team Arnie and Sydell Miller. Established in 1980, the couple were already seasoned experts in the hairdressing industry and were looking to expand. 

With some background experience working in the beauty retail market, the Millers decided to create their own brand marketed for professional use only. Now a part of the L’Oreal USA Professional Products Division, Matrix continues to develop specialized products at a salon grade level. 

More recently, the brand has introduced a ‘hair matrix’ to ensure that all of their formulas work for every single diverse hair type. Today, their headquarters are based in Ohio. 

“(Our vision) is to build and unite the largest & best educated global community of hairdressers, fueled by expressive inspiration, uncomplicated products and services for all. Stronger together,” via a statement made by Matrix. 

Before we get into this Matrix hair products review, let’s go over some of the brand’s pros and cons:

Pros

• A variety of products to choose from. This includes the specially formulated Matrix shampoo and the Matrix hair mask 
• The brand has video tutorials on their website for more guidance and information
• They also provide a Matrix hair color chart that’s organized into different hues and styles. 
• There’s also a discontinued products section for buyers to view on their website
• The company offers a Matrix hair color app designed for customers to see what kind of hues look best on them

Cons

• Customers can’t actually purchase the products listed on their website. They will be redirected to other brands by clicking each item link 
• Matrix is generally for professional use only 
• There are no given prices for each product 

You could say that Matrix is considered a ‘library’ of hair products. While customers aren’t able to directly purchase items on their website, they are still given an expansive directory of what formulas are readily recommended on the market. 

Their collection ranges from masks, conditioners, color treatments, serums, to styling formulas. Additionally, professionals can shop by brand as well. Moving forward, this Matrix hair products review will provide a selection of their most viewed items that may be worth checking out. 

Matrix Total Results Review

In the mood for some shampoo? Or are you looking to lengthen those luxurious locks? Whatever the case may be, Matrix has a separate division of specialized items suited only for salon use. 

The brand provides formulas to suit all kinds of hair types, including curly, color treated, wavy, or damaged ends. This Matrix hair products review will go over a few of their best selling items to help you get started. 

Matrix Total Results Brass Off Blue Shampoo Review

Used to neutralize copper tones, the Total Results Brass Off Blue Shampoo has a proprietary formula of vitamin oil and specialized pigments to do the job. This salon quality concoction helps to counteract brownish tones in order to replace it with a newly refreshed look. 

Optimized for brunettes who lighten their hair, this treatment deposits balancing blue-violet notes in order to get that natural look.Made to be left on the hair for 2 to 3 minutes for added toning, this product is best applied on damp textures. 

Matrix recommends following it up with the Total Results Brass Off Conditioner for better results. Priced at $17, the 10.1 fl oz shampoo is readily available to purchase at Hair.com. 

Matrix Total Results So Silver Purple Shampoo Review

Highlighter yellow is often an unwanted look, especially for hair. For those that aren’t a fan of this unnatural bright hue, you have an option to tone it down with the Total Results So Silver Purple Shampoo. 

Formulated to cleanse and neutralize that brassy sheen, it eliminates dull yellow tones from past color treatments. Considered an essential in illuminating highlights on blondes, this product also adds a shimmering brightness for color treated and natural hair ranging from grey and white shades. 

Bring back that element of sunshine by using the 10.1 fl oz shampoo. In terms of cost, you can purchase it at 6 different stores. This Matrix hair products review will list 3 of the prices down below:

• Ulta Beauty: $17 
• JCP Salon: $11 (original price was $17)
• Hair.com: $17 

Matrix Total Results Curl Please Shampoo Review

It’s not too late to tame those wild frizzy textures. The Total Results Curl Please Shampoo is designed to moisturize wavy hair without the added weight that other competing brands offer. 

Made to deeply condition the cuticles and roots, this treatment can help define those ringlet curls by strengthening it from the inside. 

Created to be humidity-resistant, this formula contains jojoba oil in order to keep things structured and shiny. For gorgeous waves that stay glossy during the course of the day, this product costs $13 for a 10.1 fl oz container. Available for purchase at Hair.com. 

Matrix Total Results Dark Envy Green Toning Shampoo Review

Subtle red flecks of hair is not an uncommon occurrence if you’re a brunette. These ‘cherry’ undertones can be the result of sun exposure, chlorine water, bleaching, highlighting, or an excessive use of hot tools. 

Fortunately, there’s a way to get back that natural look without the help of dyes. The Dark Envy Green Toning Shampoo is designed to neutralize red undertones in virgin, dark brown, or black hair types.

This formula deposits a slight blue and yellow pigment in order to enrich its dark foundational base. Providing users with a cool glossy finish, this treatment is also scented with lovely notes of citrus, jasmine, and cedarwood. 

For 10.1 fl oz, the Dark Envy Green Toning Shampoo costs $17 at Hair.com. 

Matrix Total Results Brass Off Custom Neutralization Mask Review

Unless you like the shade of orange in your hair, the Total Results Brass Off Custom Neutralization Mask is formulated to remove those carrot undertones. 

Coming in an ultra blue pigment, this salon treatment neutralizes brassy tones in order to maintain that lightened look. It also helps to repair and protect fragile hair. 

Formulated to provide 10 times less breakage than competing treatments, salon-goers can also enjoy that quintessential luster and sheen that this product offers. Offered in a 6.8 fl oz bottle, this hair mask costs $24 and is available for purchase at Hair.com. 

Matrix Hair Color Review

Sometimes all you need is a change of color to spice things up a little. Offering various formulas designed to condition and treat numerous dyed styles, this Matrix hair products review will take a look at some of the brand’s cult classics within this category. 

The company has items suited for every kind of shade, including blonde, brunette, pastel, and balayage. 

Matrix SoColor Review

When it comes to vibrant hues, nothing is as sad as watching it fade overtime. Fortunately, Matrix’s SoColor line is formulated with a cera-oil conditioning complex that remains in the hair for up to 30 shampoos. 

Made to constantly strengthen the hair in between touch-ups, this permanent treatment is designed to smoothen and nourish the hair using a mix of ceramides, jojoba oil, and soybean extract. 

Providing users with a multi-dimensional, rich, and radiant coverage, it can also soften grey hairs using ammonia and camelina oil. 

This product is offered in various different colors including brown, blue, purple, and pink. While the price is not listed on most online stores, customers can use the store locator function on Matrix’s website to find nearby salons that use the SoColor line. 

Matrix Color Sync Ammonia-Free Demi-Color Review

Named the Reader’s Choice Launch Pad Award winner in 2016, the Color Sync Ammonia-Free Demi-Color is the only formula of its kind that contains a cera-oil priming complex. 

Made with twice the amount of ceramides, this professional grade treatment is designed to fill damaged gaps in hair fibers. Created to last 20 shampoo cycles, this formula can also improve surface smoothness and hair structure while delivering that classic, beautiful shine. 

Offered in various shades and colors, the Color Sync Ammonia-Free Demi-Color is only available in select salons. 

Matrix Oil Wonders Review

Looking to give your hair that extra ‘je ne sais quoi?’ The Matrix Oil Wonders line features a variety of products that can help maintain and nourish your locks, providing a positively glowing finish.

Matrix Oil Wonders Amazonian MuruMuru Review

It’s time to parch those dry and brittle ends by using the Oil Wonders Amazonian MuruMuru formula. Designed to control and tame rebellious frizzy hair, this treatment can also promote softness and sheen through its use of ingredients. 

Suitable for all types of hair, this product helps stabilize wild textures for up to 72 hours. There are 3 ways to best make use of this hair care item: you can either apply 1 or 2 pumps before shampooing, during conditioning, or at the very end as a finishing treatment. 

While the formula is not available at Hair.com, you can find it at Image Beauty for $19.  

Matrix Oil Wonders Egyptian Hibiscus Review

Scented with bright floral notes, the Oil Wonders Egyptian Hibiscus formula is used to restore vibrancy, softness, and shine to color-treated hair. Suitable for all types, this treatment can provide users with 75% more gloss than other leading products. 

It can also be used interchangeably during the cleansing process of shampooing and conditioning. For those who aren’t in the know, this flower extract is known to stop hair loss, promote volume, and condition against frizz and dry textures. 

You could say that this is a magical elixir to bring those unlively locks back from the dead. In terms of price, this formula costs $15 at Walmart. 

Matrix Reviews: What Do Customers Think?

This Matrix hair products review found a generally favorable customer response for this brand. On their website, there’s a good amount of their most popular items that have dozens of comments with positive ratings. 

For example, the Total Results So Silver Purple Shampoo has over 42 reviews with an average score of 3.5/5 stars. Customers have noted that this formula helped to revive dull hair while leaving it shiny and beautiful. 

“I have been using this shampoo for over a year now. It takes out the majority of the yellow, and makes my hair shiny and beautiful… I get compliments on my hair all the time, and I am very happy with the product,” one reviewer wrote for the Total Results So Silver Purple Shampoo. 

The official website offers similarly positive reviews, but there aren’t enough testimonials to get an accurate picture of the brand. Let’s take a look at the thousands of ratings on Amazon instead:

• Total Results Brass Off Blue Shampoo: 4.5/5 stars out of over 17,500 reviews
• Total Results Mega Sleek Shampoo: 4.8/5 stars out of almost 3,200 reviews
• Total Results Miracle Creator Multi Tasking Treatment: 4.7/5 stars out of over 8,00 reviews
• Total Results So Silver Conditioner: 4.6/5 stars out of over 6,700 reviews

The praise for Matrix continues on websites such as Makeup Alley and Influenster. A majority of their products have an average rating of 3.8/5 stars based on 4,200 reviews on Makeup Alley. 

On Influenster, a total of 3,200 comments were made showcasing generally positive experiences. Customers on both sources have stated that their treatments help to tone out uneven hair. Some users also reported that their products left their ends soft and healthy. 

“By far the best shampoo on the market for dark hair! I’ve been complimented sooo much on how healthy and shiny my hair looks since using this shampoo… doesn’t feel drying at all and I have super long natural hair,” one Influenster reviewer wrote for the Matrix Total Results Dark Envy Shampoo. 

Other blog websites such as BeautyStat Cosmetics have also given a thumbs up towards this brand. 

For example, the Total Results Repair Shampoo was great in reinvigorating damaging hair: “While trying each product I noticed their lightweight feel; both the shampoo and conditioner were very easy to rinse out, leaving my hair feeling smooth and silky.” 

This Matrix hair products review found a few red flags and complaints online. On Influenster and Makeup Alley, some customers said that some of their shampoos and conditioners left their hair feeling clumpy and greasy. 

Others reported having a reaction after using their products, such as breakouts and itches. There are also a good amount of reviewers that wrote that their prices were too expensive. 

Overall, it appears as though the majority of buyers love Matrix products because they are consistently effective. 

All the experience and luxurious ingredients that go into the brand’s hair care doesn’t come without a relatively heavy price tag, but who can put a price on healthy, vibrant hair?

Is Matrix Worth It?

Is Matrix a good hair color treatment option? Based on the amount of positive reviews online, we definitely think so. The brand is a great resource for professional stylists and dressers to use. 

Since they don’t allow customers to purchase directly from their website, the company mostly acts as a directory for experts to find high quality products. Most of their recommended products can only be accessed by industry professionals. 

It is worth noting that their inventory is well organized in terms of formula, color, hair type, or concern. They also provide helpful services such as their virtual 3D app, online quizzes, and charts for users to access. 

Overall, if you’re a trained expert in the field of hairdressing, or are super serious when it comes to overall hair maintenance, Matrix is worth looking into. 

Matrix Promotions & Discounts 

This Matrix hair products review found out that they offer a rewards program for professionals to use on their website. By joining, members can accumulate points for every purchase to be redeemed at a later date. 

Where to Buy Matrix

Customers can buy products, such as Matrix hair color formulations, by visiting the associated links found on matrix.com. You can also find them at select retailers:

• Hair.com 
• Ulta Beauty 
• JCP salon 
• Beauty Brands 
• Look Fantastic 
• Cibu 
• Walmart 
• Amazon 

FAQ

What is Matrix hair? 

Matrix is an online service that provides a directory of hair care products for industry professionals. 

Is Matrix an Indian brand? 

No, Matrix is an American brand based in Ohio. 

Is Matrix owned by L’Oreal? 

Yes. This Matrix hair products review found out that the company is a subdivision of L’Oreal’s Professional Products Division. The brand was originally founded by Arnie and Sydell Miller.  

Are Matrix products good for your hair? 

According to a majority of positive reviews online, most customers state that Matrix products have positive effects on their hair. 

What is Matrix’s Shipping Policy?

Because Matrix does not allow customers to purchase products directly from their website, they do not have a shipping policy. However, since they operate under L’Oreal as their parent company, buyers can find more details on deliveries and prices on Hair.com. 

What is Matrix’s Return Policy?

Matrix does not have a return policy. If you purchased a product from them at a different store or salon, you can find their specific terms and conditions by visiting their website. 

How to Contact Matrix

For inquiries that go beyond this Matrix hair products review, you can contact the brand through 3 methods:

1. Phone number: 1-888-777-6396 (9:00 am to 5:00 pm ET)
2. Email: [email protected] 
3. Using their message form online 

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