Viome revolutionizes healthcare by translating information from your body into personalized nutritional plans. The company is made up of physicians, scientists, and entrepreneurs that work to bring you the newest technological tools to analyze and improve your health.
Viome has been featured in media outlets such as Forbes, CNBC, Frost & Sullivan, and CB Insights. Our Viome review also checked out the brand on Instagram, where they have a respectable following of 68K.
This Viome review will examine the brand, explain how their services work, and give you an idea of their customer reviews, shipping process, and more to help you decide if you’d like to give them a try.
Overview of Viome
Company founder and namesake Naveen Jain Viome launched the brand in 2016 with the mission to “prevent and reverse chronic diseases by decoding human biology” and to “help individuals everywhere to gain control of their health and wellness.”
Viome’s medical testing uses artificial intelligence and metatranscriptomic sequencing technology to diagnose deficiencies and ailments in your body, and make recommendations on foods and supplements to help address them and keep you healthy.
Viome’s technology determines what is going on in your gut’s microbiome—the system of microbes that protect us against germs, breaks down food, and produces vitamins—and their AI engine then analyzes your data and compares it to scientific literature, expert knowledge from their team of scientists, and other sources to create your specific dietary recommendations.
This Viome review will now go over some of the pros and cons of the brand.
- Unique medical results and dietary recommendations tailored to your body’s needs
- Recommended remedies are limited to natural foods and supplements
- Thorough results, right down to identifying the strains of bacteria in your gut
- Both single tests and longer-term testing plans available
- Results delivered to you directly via an app, no waiting on snail mail
- International shipping options
- US customers get free return shipping
- Replacement kits available
- Refunds given for orders that are cancelled up to 14 days from date of purchase
- Customers may face a cancellation fee for cancelling their subscription early
- Customer skepticism as to whether the science behind Viome is as developed as they claim
How Does Viome Work?
Viome testing is great for anyone who wants to improve their health in areas such as digestion, stress management, energy, weight, sleep, and more. You can choose from a variety of Viome’s helpful health testing plans or kits to help you change the way you feel and look.
Viome’s process entails three easy steps:
- Order your at-home test and collect your samples
- Your sample is decoded in the Viome lab
- Results and recommendations are downloaded to your Viome app
When you get your results, follow the recommendations outlined by a Viome physician. You’ll be given suggestions on which supplements, probiotics, and prebiotics to take, as well as a list of foods to eat and what to avoid.
Viome’s testing kits are single, one-off tests. Testing plans operate on an annual basis but are billed monthly, and there may be cancellation fees if you decide you’d like to cancel your plan before the year is out.
Next up in this Viome review, we’ll investigate the company’s two bestselling plans and their two most popular kits in detail: the Precision Supplements Complete and Precision Probiotic + Prebiotic plans; and the Health Intelligence and Gut Intelligence kits.
Viome Precision Supplements Complete
The annual Precision Supplements Complete is Viome’s most comprehensive test. This plan takes a deep look into your microbial, human, and mitochondrial gender expressions to inform the Viome team how your microbiome health is affecting other areas of your body.
This plan includes two Health Intelligence tests per year that are delivered to you every six months. You’ll need to collect your blood and stool samples for this test, and the analysis will reveal your biological age, cellular function health, immune health, energy levels, and stress response.
When your results arrive in about 2-3 weeks, Viome will send you Precision supplements, probiotics, and prebiotics monthly according to the plan they have devised for you. Following the next text six months later, your formulas will be updated according to the new set of results.
Customers who subscribe to this plan will also have access to discounts on any additional Viome tests they would like to purchase, and the subscription can be paused at any time.
Viome Precision Probiotics + Prebiotics
We owe our guts more than we give them. An unhealthy gut can not only make us feel bloated and tired, but is also linked to weight gain and depression.
Get better acquainted with your gut with the Precision Probiotics + Prebiotics plan. This Viome subscription is designed to help bring balance to our gut and boost immune health, as well as reduce bloating and aid in digestion, among many other benefits.
This plan gives you one Gut Intelligence test per year, which will provide analysis of over 20 areas of essential gut health, including your digestive efficiency and inflammatory activity.
After receiving the results of the test, you will receive a specially designed regime of probiotics and prebiotics delivered to you monthly, as well as food recommendations from the Viome team and insights on how to improve and maintain gut health.
You’ll also get discounts on any other Viome tests you’d like to try during your subscription term.
Viome Health Intelligence
The Health Intelligence test dives deep into your genetic makeup, covering everything from your gut to your mitochondria. Along with your results from this one-off test, Viome will provide you with health insights and recommendations to help you improve on any important areas where you may be lacking.
Here’s what you’ll get with the Health Intelligence test kit:
- Your comprehensive Health Intelligence test, which includes the Gut Intelligence test (also available separately)
- Over 30 scores analyzing areas like your overall health, energy, and stress response
- Personalized list of foods to eat and avoid
- Recommendations for supplements
This test involves taking a blood and stool sample, and your results will be downloaded to your app in 2-3 weeks. Viome’s physicians will recommend a unique blend of vitamins, food extracts, herbs, amino acids, and probiotics and prebiotics.
This kit does not include the cost of your first round of supplements, but you can purchase them before you check out, or order them monthly whenever you like.
Viome Gut Intelligence
Our guts are wonderfully complex things, and if we provide them with unhealthy or unbalanced diets we can not only negatively impact our digestive health, but also lay the groundwork for potentially larger health issues that we never would have connected to an unhappy gut.
The Gut Intelligence test zeroes in on exactly what’s going on inside of your body’s processing center. The kit comprises a single, at-home stool test along with a questionnaire. The results from the test are then subjected to a complete gut microbiome health analysis to let you know if your lifestyle is helping or harming your gut (and overall) health.
Viome will also supply you with a personalized 90-day nutrition plan that will tell you which foods to enjoy, avoid, or minimize in your diet, and which supplements to take. Supplements are available for purchase at any time on the brand website.
How Much Is Viome?
Viome’s pricing for their plans and tests is listed below:
- Precision Supplements Complete—$199/month
- Precision Probiotics and Prebiotics—$60/month
- Health Intelligence—$299 (marked down from $599)
- Gut Intelligence—$149 (marked down from $299)
Viome Reviews: What Do Customers Think?
How good is Viome? This Viome review took a look at positive and negative reviews on the brand’s website, Reddit, and Amazon, to get a better picture of what their testing process and recommendations are like. Some customers experienced life-changing results, while others thought the brand’s recommendations were unhelpful.
Viome.com has tons of positive customer reviews about their experience with the service. One speaks of the clarity the tests have given her about her health situation:
“Best thing I’ve ever done really. I feel like I have answers for perplexing health questions I’ve been trying to solve for years. Just following recommendations not even 2 months and I’m sleeping better and feeling better already.”
Another Viome test review speaks of the weight loss and positive changes in skin that the customer experienced from following the company’s personalized plan.
“I’m down 20 pounds since switching to ‘Viome Approved’ foods. More energy. Thinking clearly. And I’ve had some big bumps on my face and skin… [that have] almost completely disappeared,” the user wrote.
A Viome reviews Reddit thread discusses the benefits and the logistics of the Viome method. A user who has gotten good results said (with a little bit of TMI), “So far the stuff they are telling me to eat has given me more energy and not mucus in poop anymore.”
On Amazon, 179 Viome Gut Intelligence test reviews gave the kit a rating of 3.8/5 stars. A full five-star review spoke of the overall benefits that the user enjoyed from the dietary and supplement regimen, including weight loss, increased energy, and decreased inflammation and pain:
“In the first three weeks, I’d lost 10 pounds, I’m seeing a lot of my autoimmune issues fading… and my inflammation is decreasing. My joint & muscle pains are reduced, my fatigue is decreasing…sleeping better…feel like I’m more focused.”
There is some skepticism floating around about the Viome method, though. In one Reddit thread, a user questions the science of the system. “Metatranscriptomic methods and findings are still quite young and difficult either to agree on, or just to carry out in the first place,” he writes.
It’s undeniable that e-commerce has given birth to some highly questionable (or outright bogus) health-check systems. The difference with Viome though is that they don’t only provide you with a health analysis, but prescribe a dietary and supplement plan which, if you follow it, will give you concrete evidence of improved health.
Is Viome Worth It?
To this Viome review, and probably to anyone who suffers with any kind of ailment, getting an explanation for the way you feel is incredibly helpful. And getting advice on how to heal yourself naturally is even more helpful.
Viome’s services come with a hefty price tag in order to provide us with this, but given the benefits, that cost is not outside of the realm of reason. Good health, a happy mood, abundant energy, and an overall improved life doesn’t really have a price tag. And while it would be disappointing to spend the money and not see results, that’s a chance we may have to take.
Does Viome really work? There are many people who have seen extraordinary results with the service. This Viome Testing review appreciates that the brand offers single tests as well as plans, as a one-time test is more affordable and a good trial run for the brand in case you’re skeptical.
Is Viome testing worth it? Viome is available in multiple countries, and we think it’s great that results are uploaded onto an app that you can access anywhere at any time. After thoroughly surveying customer feedback, this Viome Testing review believes the brand is worth trying out.
Viome Promotions & Discounts
There is currently a 50% off the first month of your plan offer available at viome.com with the Viome promo code DECODED. This Viome Testing review has not discovered any other Viome coupon or Viome discount code at this time.
Sign up for Viome
To sign up for Viome, head to Viome.com and follow these steps:
- Click “Get Started”
- Choose your plan or test
- Click “Subscribe” (for plan) or “Add to Cart” (for test)
- Enter your shipping and payment information
- Wait for your Viome test kit to arrive
Where is Viome located?
Viome Inc is located in Cupertino, California. They also employ researchers who work in New Mexico and New York.
What does Viome test for?
Viome tests for viruses, parasites, yeast, fungi, archaea, bacteria, and bacteriophages at the strain and species levels. Based on these results, the company will recommend a personalized dietary and supplement plan.
Does Viome test for parasites?
Yes, parasites are one of the things Viome tests for in all of their test kits.
Can Viome detect Sibo?
Viome does not diagnose or treat SIBO. For the uninitiated, SIBO stands for small intestinal bacterial overgrowth, a term for an abnormal increase in the amount of bacteria in the small intestine, particularly bacteria that is not normally found there.
How long does it take Viome to analyze results?
It takes Viome about 2-3 weeks to analyze your results and get back to you. Your Viome results will be downloaded onto the Viome app.
How much is a Viome test?
The Viome testing cost is $150-$300 for a single test. The Viome price for their subscription services is $60-$199 per month.
Is Viome covered by insurance?
This Viome Testing review has found that Viome does not accept Viome HSA or FSA insurance. They cannot guarantee that your insurance provider will be able to reimburse you for your Viome services.
How do I cancel my Viome subscription?
To cancel your MyViome subscription, head to support.viome.com. Click on “Support” in the top right-hand corner of the homepage, and then scroll down to click on the “Contact Support” bar.
Does Viome ship to Canada?
Viome does offer its services to Canadian residents. Customers in Canada must pay for return shipping of their samples.
What is Viome’s Shipping Policy?
For US customers, Viome will ship your test kit to you in 5-7 days via USPS ground shipping. After collecting your samples, attach the pre-paid return label and send it back. International customers will have a varied Viome shipping time, as Viome ships to Canada, the UK, Australia, France, and Germany. International customers are responsible for their return shipping fees.
Before you ship your samples, you need to make sure you place the brown-capped tube inside the rigid safety bag, seal it, then place the rigid safety bag inside the return mailer and seal it. Your samples will be stable in the return box for about 4 weeks. If your box becomes compromised in the shipping process, Viome will send you a replacement kit.
This Viome Testing review notes that you’ll also need to register your kit online. To do this, head to their registration page and enter the 12-digit kit ID located on the side of your box.
You’ll then need to create an account if you don’t already have one, or enter your Viome login code if you do, and accept Viome’s terms and conditions. When you’re ready, send your kit to the following address:
81 Camino Entrada, Suite 100
Los Alamos, NM 87544
When Viome has received your samples, it may take up to 48 hours to be reflected on your Viome app account.
What is Viome’s Return Policy?
For purchases of the single Gut Intelligence test and Health Intelligence test, Viome will issue you a full refund if you cancel your order within 24 hours of placing it.
If you request a refund within 14 days of purchase, Viome will give you a partial refund if your sample has not been returned or shipped to the Viome lab. The partial refund is the purchase prices minus a $25 processing fee. This applies to customers in all locations.
This Viome Testing review notes that Viome refund requests after 14 days will not be honored by the company. Valid refund requests will be processed within 45 days. To start the refund process, click on “Contact Support” in the Support section of viome.com.
If your kit has been damaged or is unusable, you can request a replacement kit as long as you have not submitted your sample. The Viome retest cost is $25 for your replacement kit. There will be no charge if your compromised kit is Viome’s fault.
How to Contact Viome
If you need any other information that this Viome Testing review did not include, you can call the Viome phone number (855-958-4663) or get in touch with Viome customer service by clicking “Contact Support” in the Support section of viome.com.
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